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Is the Undercover UltraFlex Pricing Affected by Bed Length for a 2013 Toyota Tacoma with a 6'2" bed?

Toyota Tacoma Owner: I have a 2013 Toyota Tacoma with a long bed. I guess is 6 foot, 6'2" long bed. I was interested in the UnderCover Ultra Flex. The email I received back gave me a price, but then below it says, “pricing on the Flex may vary from truck to truck long beds.” I was wondering what would be the price?

Peter: Yeah. No, that price is correct for your truck; for a '13 Tacoma, 6' bed. It's also free shipping and no sales tax due to your location.

Toyota Tacoma Owner: Okay. I'm just throwing it out there; I'm military. Do you guys do a military discount?

Peter: We don't at this time, but that's only because we already offer the lowest possible prices.

Toyota Tacoma Owner: Yeah, you're offering a really good price for the Ultra Flex. And the installation, like I said I'm military so I think I'm pretty handy, it looks like it's real straightforward. You know, just line the rails up, put the clamps on and then line up the cover and then secure the cover to the rails?

Peter: Yes, it's very straight forward.

Toyota Tacoma Owner: Okay, Peter, I'll give you a shout in a little bit.

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BAK Tonneau Cover Information for a 2014 Chevy 2500 With Six and a Half Foot Bed.

Chevy Owner: I looked online and you sent me a reply on the price of a BAK tonneau cover for my 2014 Chevy and I have some questions on it.

Peter: Okay. What are your questions?

Chevy Owner: It's a four section Tonneau cover, right?


Peter: Yes.

Chevy Owner: And my concern is that if I fold it up, I either have to have it standing up or it can be laid down. I have a fifth wheel camper and I'd rather not have it standing up when it's folded up, but I would like to have it all folded up on the fourth one if that's possible. So I was wondering what the dimension of that was.

Peter: I do not have that, unfortunately. Every truck's a little bit different. So you're saying when it's folded not all the way up, but just over on top of itself right behind the cab without standing it up, right?

Chevy Owner: Yes.

Peter: That I do not have. I don't have that dimension. BAK industries might. What's the year, make and model?

Chevy Owner: 2014 Chevy 2500, standard bed, six and a half foot bed.

Peter: Okay. Yeah. I'm sorry, I do not have that information. I could find out for you though.

Chevy Owner: Okay. I would appreciate that.

Peter: Sure. No problem. Okay. I'll reach out to BAK and I'll find out this information for you to make sure that it's going to be a good fit.

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Where Can I Find the Rebate Information on a Tonneau Cover I purchased?

Undercover Ultra Flex Customer: I never got rebate information from customer service for the cover I got.


Peter: Okay. So, you placed an order with us?

Undercover Ultra Flex Customer: Yes. I got an Undercover Ultra Flex, the good one. It was supposed to come with a $100 mail-in rebate


Peter: Okay. I will have customer service send out an email including your invoice and everything you need. Just so you're aware you will need to fill out the rebate form and send it in with all of the requested information. This is including the form itself, the original invoice, as well as proof of purchase. Be sure to read the rebate form before mailing it in so you can make sure you have included all of the necessary info. Other than that you're good to go! 

Undercover Ultra Flex Customer: Alright, thank you.
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What is the Best BAK Tonneau Cover for a 2017 Chevy Silverado?

Chevy Silverado Owner: Do you have the tonneau covers that roll up? The ones that are solid aluminum that lock down and that nobody can cut into?

Peter: Are you referring to a retractable cover?

Chevy Silverado Owner: Yup. It's not a Retrax though, you roll it up like one of the cheap cloth ones.

Peter: Okay.

Chevy Silverado Owner: The only thing is I think they call it a Rolltech or something like that. You roll it up like one of the cheap ones and it's solid aluminum underneath with a vinyl layer on top.

Peter: Yes. So BAK makes ones, the Revolver X4, and that's probably the most popular. But yeah, it has aluminum slats underneath and then it's a matte black vinyl on top.

Chevy Silverado Owner: Yes, the Revolver X4 is what I'm looking for.

Peter: Okay. What truck is it for?

Chevy Silverado Owner: It's a 2017 Chevy Silverado with a six and a half foot bed.

Peter: Okay. I've got it for a great price right now including free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Chevy Silverado Owner: Sounds good.
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How Durable is the BAKFlip F1 Rolling Tonneau Cover for a 2015 Toyota Tundra?

Toyota Tundra Owner: I sent you a request for the Bakflip F1 tonneau cover and you sent me an email.

Peter: Did you want to place an order?

Toyota Tundra Owner: Yeah, I'm thinking about it. So, it's got the three year warranty, so it's all by the BAK manufacturer, you're an authorized dealer, right?

Peter: Absolutely, we actually work directly with the manufacturer.

Toyota Tundra Owner: Okay. So, I guess if I ordered it today when would I expect to see it?

Peter: About five to seven days, so be on the safe side. It could be sooner, but that's average.

Toyota Tundra Owner: Are you able to honor the quoted price with the free shipping?

Peter: That's right.

Toyota Tundra Owner: Okay. And so that's the most heavy duty, top of the line BAKFlip model they have?

Peter: Yes, BAK makes very high quality tonneau covers.

Toyota Tundra Owner: Okay. Have you seen or handled that roll up version? I'm a little concerned about that. About it not lasting as long.

Peter: I like the hard folding covers quote a bit. What truck is it for?

Toyota Tundra Owner: It's a 2015 Toyota Tundra. I have a question. So I have the bed tie-downs that run down the side of the truck. But the adapters that came with the last cover I owned weren't good. If I hooked anything up to their tie-downs it would just bend out because they're just like flat pieces of eighth inch steel or something like that. Did I notice that in the picture it's the same part that sort of clamps onto the truck is what holds those rails now in this system?

Peter: Yeah, but you're not going to have an issue there.

Toyota Tundra Owner: Okay, so I could strap something to it, it's not going to bend in towards the truck?

Peter: Yeah, that will be just fine. What's the bed length of your truck?

Toyota Tundra Owner: Six foot seven inches.

**Transaction Completed**

Peter: Okay. All right, you're going to get a confirmation email for your purchase here in just a second and you're all set.

Toyota Tundra Owner: All right, cool man. I look forward to it. Thanks a lot.
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How Long Does Shipping Take Once I Place an Order for a Tonneau Cover?

Tacoma Owner: Hey Peter, I ordered a tonneau cover and everything's confirmed, but how long does it typically take for them to ship out?

Peter: Let me see here. Alright, yeah you ordered on Monday for your Tacoma. Okay. So typically you'll receive it about five to seven days from when your order. It usually takes two or three days until it ships and then two or three days later you would receive it. Everything looks good here. I can always request tracking on this if you'd like and then I can email it over to you.

Tacoma Owner: I just thought I'd check to make sure and check that everything looked good on my order.

Peter: Yeah. No I understand. No worries. Everything looks good. We actually don't send shipping confirmations because it comes directly from the manufacturer, not us. But we can always locate tracking at any time. But I would say you're probably gonna have it by the end of the week, or early like next week.
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