FAQ — AMP Research Power Step


Is the AMP Research Plug and Play Available For My 2006 Dodge Ram 2500?

Dodge Ram Owner.: I talked to you last week about some AMP steps for my 2006 Dodge Ram 2500 and I was just gonna see if I can call and place an order cause I tried to do it online, but it would not send me an email.

Peter: OK. OK I can get you going here.

Dodge Ram Owner.: OK, but I wanted to add the extensions as well. Do you carry the extensions for my Ram?

Peter: Let me see if AMP carries those. Okay, yes I see them here so I can add that to the order.

Dodge Ram Owner.: OK and that's free shipping, right?

Peter: Yes.

Dodge Ram Owner.: Alright and what is that, the plug and play?

Peter: It's not. They don't make the plug and play for your vehicle.

Dodge Ram Owner.: Okay. So it comes with the wiring and everything?

Peter: It does.

Dodge Ram Owner.: OK alright, so I just have to tap into wherever I need to.

Peter: Yup. You're gonna get an email confirmation here in just a second and I'll get this shipped out ASAP.

Where Can I Get the Best Deal on AMP Research Powersteps Xtreme for a 2019 Ford F350?

F-350 Owner: I got a quote on some AMP Research Powersteps and I want to order them, please. You guys have the best deal on the Powersteps I've seen compared to anywhere else. 

Shawn: Beautiful, give me one second here. Those have been a little popular today. What kind of truck do you have?

F-350 Owner: It's a 2019 Ford F350, super cab, eight foot bed.

Shawn: Alright, and which ones were you looking at? The Plug-and-Play?

F-350 Owner: It's the Powerstep Xtreme. I've even got a part number for it. Somewhere I have the part number for it. 78235-01A. Is that what you've got?

Shawn: That is what I show.

F-350 Owner: Okay, and then I'm also considering an OBD2 splitter for that which is a 76404-01A.

Shawn: And then the steps. Here I got the price on those, those are the Xtremes, I am going to honest with you I'm looking at my supplier and they don't have them. But, I just got off the phone with AMP today, and there should be another shipment going to them this week yet, so I assume that since they're not showing stock that they should be on order at least.

F-350 Owner: I'm not in a hurry. I don't mind putting them on backorder. 

Shawn: So that's the steps, that's the OBD connector, was there anything else that you were looking for?

F-350 Owner: Nope. Just the steps and the OBD connector. 

Shawn: Okay. I'll get those on order and chances are you're going to see that ODB connector a week and a half before you see your steps. But, they'll both be on their way.

How Can I Check the Availability of AMP Research Power Play or Power Step XL Options for My 2016 Dodge Ram 1500?

Dodge Ram Owner: Hey, so I've got a 2016 Dodge Ram 1500. Do you guys have any AMP Research Power Play or Power Step XL options available for that?

Tonneau Covered Agent: For a 2016 Ram 1500? We should. Is it a crew cab?

Dodge Ram Owner: Yes, sir. It's a crew cab

Tonneau Covered Agent: Yeah, so for a 2016 Ram crew cab, that should be part number 77138-01A

Dodge Ram Owner: Okay. Well, let me ask you this. Last time I checked it was out of stock. What are you guys looking on the timeframe there on that?

Tonneau Covered Agent: I don't know, because we have quite a few of them on back order right now, so I'm not 100% sure on lead time for that. I'm guessing probably in the next week or two they'll build some more.

Dodge Ram Owner: Alright. Thank you very much. I'm going to think about it. I'll give you a call back if I decide to put one on backorder.

Tonneau Covered Agent: Alright, no problem. Bye.

Installation and Shipping Information on the AMP Research PowerStep Plug and Play for a 2016 Silverado, 3500 HD

Silverado Owner: Hi, I got a quote for your AMP PowerStep plug and play and I'm wondering how you guys get them and are able to sell them for so much under their MSRP, I guess?

Peter: We deal directly with the manufacturer so we have special relationships with them. And we do a ton of volume. So, you know, we can do special pricing that other people can't offer.

Silverado Owner: Right. And then do you guys also offer the same warranty, all that type of stuff?

Peter: Yes, it's still the manufacturer warranty that five year, 60000 miles, yes.

Silverado Owner: Right. All right. And then, where are you guys located?

Peter: We're in Scottsdale, Arizona but they wouldn't necessarily ship from here. What truck is this for?

Silverado Owner: It's a 2016 Silverado, 3500 HD.

Peter: Okay so it's free shipping and no sales tax for you.

Silverado Owner: Who do you ship with?

Peter: It's going to be FedEx.

Silverado Owner: And then one more question, with those plug in play steps on the 2016 3500 HD do you have to do any sort of modification to install them?

Peter: No. No, that's a standard install on those.

Silverado Owner: Okay. So I could do it with some basic tools in the garage there.

Peter: Yes, absolutely.

Silverado Owner: Right. Okay. And I was reading it plugs into the OBD port?

Peter: It does. Yes, so they don't have to be hardwired or anything like that. It's pretty straightforward.

Silverado Owner: Yes, and is that with the LEDs on the steps?

Peter: Yes.

Silverado Owner: Everything's through the OBD port?

Peter: Yes. Absolutely.

Silverado Owner: Okay. Well, that's good to know and that's a dang good price, so I'll probably be back in touch.

Peter: Okay, yes, let me know. I've got them in stock, they're ready to go.

What Information is Required if my AMP Research PowerStep is Delivered with Missing Parts?

Hi I called earlier about the missing PowerStep parts.

Shawn: Yes sir.

PowerStep Customer: Do you ever have any luck rounding that up?

Shawn: Let me see here. The manufacturer came back to us and asked for pictures of what you actually did receive in the packaging.

PowerStep Customer: Okay. I've already got it all on ramps and everything. Can I just take a picture of the box with the numbers on them and the contents laying right beside them?

Shawn: Yes, absolutely. That'd be perfect.

PowerStep Customer: Okay.

Shawn: They just want a better understanding of what you're actually missing. I'm going to send you an email right now, and I'll have you send it in response to that. So let's see here.

PowerStep Customer: Okay. You going to send that, I'm going to send this to them or you?

Shawn: Send it to me and I'll go ahead and forward it over to them. Once they have this they should be able to get it out pretty quick to you. I just sent that off. You should get it and yeah, once I have those, I'll send them off to them today.

PowerStep Customer: All right, I appreciate it.

Shawn: Thank you, sir.

How Long Does Shipping Take for an AMP Research Power Step, XL Power Step for a 2019 Jeep Wrangler JL Unlimited if it's Not in Stock?

Jeep Owner: I'm looking for information regarding an AMP Research Power Step, XL Power Step. Stock number 77132-01A.

Peter: Okay, how can I help?

Jeep Owner: I have a few questions. First of all do you have that in stock?

Peter: Let me check. What was the year, make and model of the vehicle?

Jeep Owner: 2019 Jeep Wrangler JL Unlimited. Four door.

Peter: Okay, got it. So this would have to drop ship directly from the manufacturer. Typically in a situation like that, it's about 10 to 14 days from the time that you order.

Jeep Owner: I see. The reason I called was to see if it's in stock and ready to be shipped now so I don't have to wait as long.

Peter: I understand. It's free shipping and there's no sales tax if you're ordering from outside of Arizona, just so you know.

Jeep Owner: Ok, great. Is there any way you can email me that information so I can think about it?

Peter: Yeah, if you opted in to our system, you should have received an email quote automatically, but it's not a problem. I can definitely send it again.

Jeep Owner: Excellent.