FAQ — Chevrolet

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How Do I Order the RetraxPRO XR With the T-slot Integrated Rails for My 2018 Chevy Silverado?

Peter: I just got your email here. I just saw you placed your order a few minutes ago for the RetraxPRO

Tonneau Covered Customer: Yes.

Peter: You were wanting the RetraxPRO XR with the T-slot integrated rails?

Tonneau Covered Customer: Yeah. I thought the it had that. It was a slip or whatever on my end.

Peter: Okay, no problem. Give me just a second here. So the price is it's a hundred dollars more for the XR. Is that okay?

Tonneau Covered Customer: That's fine. Yeah.

Peter: Okay. Give me just a second here. Okay, and it was for, was an 2018 Silverado short bed?

Tonneau Covered Customer: Yes. Can you do the adjustment on your end, or do you got to resend that over to invoice me?

Peter: No, I can take care of it here real quick.

Tonneau Covered Customer: Okay, great. Appreciate the help. That's the same cover just with the rails for the cliffs?

Peter: That's right.

Tonneau Covered Customer: Yeah. Yep. Perfect.

What's The Best Roll Up Tonneau Cover That Sits on Top of the Rails for a 2018 Chevy Silverado?

Chevy Owner: Hey Peter. I just bought a 2018 Chevy Silverado, a quad cab pickup and I'm looking to put a Tonneau cover on it. It has a 6'5 bed

Peter: Okay.

Chevy Owner: This is what I'm looking for. So Chevy doesn't have like the under rail clamps? It doesn't go all the way to the back are you aware of that? You can't put a clamp under the rail all the way back towards the tailgate cause there's about a foot error that just won't allow you to put a clamp.

Peter: Right.

Chevy Owner: So the last Tonneau cover I had on my 2013 kind of stuck up a little bit in the back cause you couldn't get a clamp on it. So I don't know if there's something specific for Chevy and as far as mounting. And then the other thing I'm looking for is I want it to sit up just a little bit higher. The last one I had was very flush with the rails on the bed, but sometimes I put garbage cans in the back. I lay them down. So on my Ford F-250 I had, it was raised up a little bit and when I laid the garbage cans in there I could still roll the Tonneau cover out and secure it, and you couldn't tell that there was garbage cans in the back.

Peter: Okay. So are you wanting a hard cover?

Chevy Owner: No, I want to be able to roll it up.

Peter: Okay, so a soft roll cover, probably the most popular, the best quality is going to be the TruXedo Lo Pro. That one does sit a little more low profile though. So I'm thinking maybe the TruXedo TruXport that sits up on top of the bed rails, and that's a really popular option as well. That's got a five year warranty. It's free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Chevy Owner: Okay. Yeah. Let's do that.

Peter: Okay. So we've got the TruXedo TruXport for the 2018 Silverado 1500 six and a half foot bed. Allow about five to seven days for delivery on this. You're going to receive a email confirmation here in just a second. You're good to go!

How Can I Find Out If The Extang Solid Fold 2.0 is in Stock for My 2008 Chevy Colorado?

Chevy Colorado Owner: You gave me a quote on an S10 Tonneau cover; the solid two - what is it, the tri-fold?

Peter: Okay, the Extang Solid Fold 2.0? What truck is it for?

Chevy Colorado Owner: It's a 2008 Chevy Colorado LS with a 6.1 inch bed.

Peter: Okay. Yep, I've got it here. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Chevy Colorado Owner: Do you have the Extand Solid Fold 2.0 in stock? Can we ship it out today?

Peter: I do. It's in stock but it'll ship within 48 hours.

Chevy Colorado Owner: All right. You can ship it as soon as you can. Are you sure it's the right size? Six foot bed in the solid S10 with the ... It's black with the tri-fold in solid?

Peter: Yes. That's correct.

Chevy Colorado Owner: Okay. Well we're talking about the same cover then.

Peter: I'm just grabbing the part number real quick. So I will get this shipped out. You're going to get an email confirmation here in just a second.

Chevy Colorado Owner: I want to thank you for the good price. I look forward to getting my new cover.

Peter: Yeah. You're welcome!

How Much Does a BAKFlip MX4 Tonneau Cover for a 2005 Chevy Silverado Weigh?

Silverado Owner: We spoke yesterday about a Tonneau cover for a 2005 Chevy Silverado.

Peter: Okay, which cover were we talking about.

Silverado Owner: It was a BAKFlip MX4.

Peter: Okay, Got you. Did you have any more questions, or are you looking to buy?

Silverado Owner: Yeah, I want to go ahead and buy it now.

Peter: Okay, I'll get you going here.

Silverado Owner: Do you know how much that MX4 weighs?

Peter: About 50 pounds.

Silverado Owner: 50 pounds, okay. Now if I have a problem and need a warranty claim, do I go through you guys or just go right to BAK?

Peter: Go right to BAK. We're an authorized dealer so their full manufacturer warranty is in place. Okay, all right. So allow five to seven days for delivery. You're going to receive an email confirmation here in just a second. There it is. You're all set, you're good to go.

What's the Difference Between the Retrax Covers for a 2019 Chevy Silverado?

Silverado Owner: Yes, sir. I found you on the Internet. I want to see about a a tonneau cover for a 2019 Chevy Silverado.

Peter: Okay. Which cover were you looking at?

Silverado Owner: I think the Retrax PRO MX.

Peter: Okay, nice. What's the bed length?

Silverado Owner: Five eight bed.

Peter: Got the Retrax Pro MX with free shipping. No sales tax if you order from outside of Arizona.

Silverado Owner: Let me ask you, what's the difference between that one? They sell a couple of different ones, and one's a composite and one's aluminum. And besides one's metal and one's not, what's the difference between those Retrax covers?

Peter: That is the difference. So they sell three really. So there's the polycarbonate, so the plastic. Then they have the aluminum. There's a difference in warranty as well. The plastic has a one year warranty. The aluminum has their legendary Lifetime Warranty. It holds up really well. It's super heavy duty and it holds 500 pounds on top. So it's a much more durable cover. And then they make the XR, which is, it has the tee slotted rails that you can add Yakima racks and stuff like that.

Silverado Owner: Oh yeah. I don't need that. Okay. Well let me get back with you. How long does it take to ship, or how long would it take to get here?

Peter: Usually receive it between five and seven days from when you order.

Silverado Owner: Okay. Okay. All right. Thank you very much. I appreciate the information.

Peter: Okay. Talk to you soon. Thanks.

How Do You Measure The Bed Length of a 2016 Chevy Silverado for an Extang Revolution?

Silverado Owner: I sent a request for a quote on a bedcover last night, and I got an email back from you.

Peter: Okay. What were you looking for?

Silverado Owner: It's a 2016, Silverado. It's a double cab LTZ.

Peter: Okay, and what's the bed length?

Silverado Owner: How do you measure the bed length? I mean, what do you measure in there?

Peter: It's on the inside, so, from behind the cab on the inside of the bed to the inside of the tailgate.

Silverado Owner: Okay. I believe it's six and a half. I was coming up over six, six and a half the other way.

Peter: Got it. Okay. And which cover were we talking about?

Silverado Owner: That was the Extang Revolution.

Peter: Okay.

Silverado Owner: That's the roll-up, correct? That's the roll up correct?

Peter: It is, yeah. It's free shipping and there's no sales tax since your ordering it outside of Arizona.

Silverado Owner: Okay. And how long does that usually take?

Peter: About five to seven days.

Silverado Owner: Okay. And then I got an email, phone, ad about a free tailgate seal or something.

Peter: Yes, I can include that as well.

Silverado Owner: Okay. Let's go ahead and get that ordered.

Peter: Okay, no problem.