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FAQ — RetraxPRO

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How Heavy are the Flips in the Tri-Fold of the BAKFlip MX4?

GMC Owner: I saw your advertisement on the Internet and I got a price quote. I'm looking for a bed cover for my wife's pickup and I was wondering if you can help me out.

Peter: Yeah, definitely. What truck is it for?

GMC Owner: It's a 2018 GMC pickup.

Peter: Okay.

GMC Owner: 5'9" or 5'8" bed.

Peter: Okay. The short one. Got It. Was there a particular model you were looking at?

GMC Owner: Well, yeah, I'm looking at two here. The BAKflip MX4 and they're RetraxPRO MX.

Peter: Okay, great. Yeah, the MX4 is my favorite folding cover and the RetraxPRO MX is the best retractable.

GMC Owner: Your pricing is about $300 cheaper than, what I've been seeing elsewhere.

Peter: Yeah. We're known for our pricing here.

GMC Owner: Yeah. Let me ask you about that and that MX4 BAKflip is that, I mean that was pretty sturdy bed cover.

Peter: Absolutely. Yeah. It can hold like 400 pounds on top. It's really heavy-duty.

GMC Owner: Okay, okay. Well, let me ask you a question here on this. I mean because I really like the Retrax, but the price is obviously higher. The only thing I worry about with the BAKflip is my wife being able to flip it. I think she can flip the first one, but then when it comes to the second one. How heavy are those, flips?

Peter: I mean, I honestly, I don't think she'll have a problem. I have many customers who buy these for their wives trucks and never hear about it being an issue. I think she'd be okay with the Retrax, too. Just remember with a short bed that the canister, that the cover retract into is going to take up about 10 inches by 10 inches by the width of the bed.

GMC Owner: Oh, that's right. So, you lose that bed space then.

Peter: Right.

GMC Owner: All right. Okay. Well, that's okay. That's more appealing than to the BAKflip. Okay. Well, Peter, can I call you back here and say in an hour.

Peter: Yeah, no problem.
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How Do I Order the RetraxPRO XR With the T-slot Integrated Rails for My 2018 Chevy Silverado?

Peter: I just got your email here. I just saw you placed your order a few minutes ago for the RetraxPRO

Tonneau Covered Customer: Yes.

Peter: You were wanting the RetraxPRO XR with the T-slot integrated rails?

Tonneau Covered Customer: Yeah. I thought the it had that. It was a slip or whatever on my end.

Peter: Okay, no problem. Give me just a second here. So the price is it's a hundred dollars more for the XR. Is that okay?

Tonneau Covered Customer: That's fine. Yeah.

Peter: Okay. Give me just a second here. Okay, and it was for, was an 2018 Silverado short bed?

Tonneau Covered Customer: Yes. Can you do the adjustment on your end, or do you got to resend that over to invoice me?

Peter: No, I can take care of it here real quick.

Tonneau Covered Customer: Okay, great. Appreciate the help. That's the same cover just with the rails for the cliffs?

Peter: That's right.

Tonneau Covered Customer: Yeah. Yep. Perfect.
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