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FAQ — BAKFlip

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Is There a Price Difference Between the BAKFlip F1 and the MX4?

Ram Owner: I talked to you earlier and you mentioned that BAKflip tonneau cover. I was looking at that MX4. What's the difference between the MX4 and F1? I have a 2017 Dodge Ram 1500.

Peter: It's just the material they're made of. So the MX4 is aluminum and the F1 is a fiberglass reinforced polymer. So it, in theory, can stand up to denting a little bit better than the aluminum.

Ram Owner: Is there a price difference between the F1 and the MX4?

Peter: Yeah about a $10 difference.

Ram Owner: Is that like a matte black finish or is that a shiny black finish?

Peter: It's kind of in-between. I wouldn't call it a high gloss and it's not a matte. It's kind of in-between.

Ram Owner: Okay. Alrighty. Well, I'm going to try to go home tonight and I'm going to measure my truck bed. I think that's the route I'm going to go. I think I also want that Bed Tread Impact Mat. Unless there was another one there that you can tell me is any different or any better there.

Peter: I really like that one. I've sold a lot of them recently. I've had customers review it very highly, so I've got a lot of confidence in that one.

Ram Owner: Okay. So then I'm not really worried about the sides. I think it had like a carpet for the sides on one of them, but not really concerned about that. Just worried about the bed bottom there.

Peter: Sure.

Ram Owner: Okay. Well, once again, I'll probably be getting back with you. You've been very helpful and explaining this stuff to me.

Peter: Yeah, no problem.
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How Heavy are the Flips in the Tri-Fold of the BAKFlip MX4?

GMC Owner: I saw your advertisement on the Internet and I got a price quote. I'm looking for a bed cover for my wife's pickup and I was wondering if you can help me out.

Peter: Yeah, definitely. What truck is it for?

GMC Owner: It's a 2018 GMC pickup.

Peter: Okay.

GMC Owner: 5'9" or 5'8" bed.

Peter: Okay. The short one. Got It. Was there a particular model you were looking at?

GMC Owner: Well, yeah, I'm looking at two here. The BAKflip MX4 and they're RetraxPRO MX.

Peter: Okay, great. Yeah, the MX4 is my favorite folding cover and the RetraxPRO MX is the best retractable.

GMC Owner: Your pricing is about $300 cheaper than, what I've been seeing elsewhere.

Peter: Yeah. We're known for our pricing here.

GMC Owner: Yeah. Let me ask you about that and that MX4 BAKflip is that, I mean that was pretty sturdy bed cover.

Peter: Absolutely. Yeah. It can hold like 400 pounds on top. It's really heavy-duty.

GMC Owner: Okay, okay. Well, let me ask you a question here on this. I mean because I really like the Retrax, but the price is obviously higher. The only thing I worry about with the BAKflip is my wife being able to flip it. I think she can flip the first one, but then when it comes to the second one. How heavy are those, flips?

Peter: I mean, I honestly, I don't think she'll have a problem. I have many customers who buy these for their wives trucks and never hear about it being an issue. I think she'd be okay with the Retrax, too. Just remember with a short bed that the canister, that the cover retract into is going to take up about 10 inches by 10 inches by the width of the bed.

GMC Owner: Oh, that's right. So, you lose that bed space then.

Peter: Right.

GMC Owner: All right. Okay. Well, that's okay. That's more appealing than to the BAKflip. Okay. Well, Peter, can I call you back here and say in an hour.

Peter: Yeah, no problem.
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How Long Does a BAKFlip MX4 for a Honda Ridgeline Take to Ship?

Ridgeline Owner: Hi Peter. I entered my email for a price for the BAKFlip MX4.

Peter: Okay. And what truck is it for?

Ridgeline Owner: For a 2019 Honda Ridgeline.

Peter: Okay. Did we send you a quote?

Ridgeline Owner: I got an email that says, "Ask me about my free gift." I never got a quote.

Peter: Oh, okay. Sorry about that. I just sent you a quote. It's also free shipping. And there's no sales tax since you're ordering it from outside of Arizona. And I can also include our Tailgate Seal Kit for free with your purchase.

Ridgeline Owner: How long does it typically take to arrive?

Peter: About five to seven days.

Ridgeline Owner: I'm going to put in my order right now. Can you take an order?

Peter: Sure, yeah, I'll get you going here. Also, just so you know, the Tailgate Seal Kit is going to come from our office in Arizona, so it's going to arrive separately. But I'll get everything on the way here. You'll receive an email confirmation here in just a second. There we go. And you are all set. You're good to go.
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What Tonneau Covers Are Real Low Profile and Act as a Tri-Fold and Are Comparable to the Lomax?

Dodge Ram Owner: Hey Peter. I just talked with you earlier ago about the Lomax for the Ram pickup.

Peter: Okay.

Dodge Ram Owner: Just wanting to know, do you have any other tonneau covers that's a real low profile, like act as a tri-fold that are comparable to the Lomax?

Peter: Yes.

Dodge Ram Owner: Any other brands?

Peter: Yeah, all the BAKFlip models. They fit even more flush than the Lomax.

Dodge Ram Owner: Is there any difference between that and the Lomax besides the low profile? I mean is all the features about the same?

Peter: No, they're very different. The best way to look at those would be at their website which is BAK Industries. They have several different ones. They have videos and descriptions. My prices are much lower than what are advertised on that site.

Dodge Ram Owner: Appreciate it, Peter. I'll do some research and get back to you. Thank you.

Peter: Thanks. All righty, bye bye.
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How Do I Get a FREE Tailgate Seal With My BAKFlip MX4 Tonneau Cover?

Tonneau Covered Customer: Hi there, this is Tonneau Covered Customer McAndrew. I ordered the BAKFlip MX4 cover, but I meant to ask about the Squeaky Clean Bed Kit to add on to that order?

Peter: Squeaky Clean Bed Kit, I'm not familiar with that.

Tonneau Covered Customer: I got an email from TonneauCovered.com. It says, "We're offering a free gift with this cover right now, it's a Tailgate Seal, a great add-on. It's a $34.95 value, and you just have to call and ask to add it for free when you call."

Peter: Yes, no problem. And I see your order here, so I can add that. That's going to come separately from our office here in Arizona. But I'll get that in there. Yep, no problem.

Tonneau Covered Customer: That's great. Thank you.

Peter: Cool. And let me ask you, so did you just ... You received a quote from us and there was a link to buy? Is that how you purchased it? Or did you call and talk to one of our representatives?

Tonneau Covered Customer: No, I think ... Well, I guess the email was from you, but it's probably auto-generated. But yeah, I used the link in the email.

Peter: Okay, perfect. Yep, I see here you purchased this morning. So yeah, I'll get that added to your order as well.

Tonneau Covered Customer: All right, awesome.

Peter: Cool. Well, yeah, and we'll get it shipped out. I would expect about five days for delivery on this.
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How Long Are Price Quotes on Tonneau Covers Good For?

Toyota Owner: Yeah, hey, good morning, Peter. I'm calling you back on this back cover for a Toyota.

Peter: Okay, what truck is it for?

Toyota Owner: It's a 2006 Toyota Tundra, four-door.

Peter: What's the bed length?

Toyota Owner: 6'2" bed.

Peter: Okay. And which cover were we talking about?

Toyota Owner: I think you had quoted me on the G2 Cover. How long are your quotes on tonneau covers good for?

Peter: Yep. Generally our quotes only last for 10 days, but I'll still honor this price along with the free shipping, and there's no sales tax.

Toyota Owner: Okay. Yeah, I think I'd like to go and get it.

Peter: Okay. Allow about five days for delivery on this. You're going to receive a payment confirmation here in just a second. There we go. All right. And you're all set, you're good to go.

Toyota Owner: All right, thank you for your help, and thanks for being so persistent.

Peter: Yeah, no problem. I appreciate it. Thank you.
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