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FAQ — matte finish

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Is There a Price Difference Between the BAKFlip F1 and the MX4?

Ram Owner: I talked to you earlier and you mentioned that BAKflip tonneau cover. I was looking at that MX4. What's the difference between the MX4 and F1? I have a 2017 Dodge Ram 1500.

Peter: It's just the material they're made of. So the MX4 is aluminum and the F1 is a fiberglass reinforced polymer. So it, in theory, can stand up to denting a little bit better than the aluminum.

Ram Owner: Is there a price difference between the F1 and the MX4?

Peter: Yeah about a $10 difference.

Ram Owner: Is that like a matte black finish or is that a shiny black finish?

Peter: It's kind of in-between. I wouldn't call it a high gloss and it's not a matte. It's kind of in-between.

Ram Owner: Okay. Alrighty. Well, I'm going to try to go home tonight and I'm going to measure my truck bed. I think that's the route I'm going to go. I think I also want that Bed Tread Impact Mat. Unless there was another one there that you can tell me is any different or any better there.

Peter: I really like that one. I've sold a lot of them recently. I've had customers review it very highly, so I've got a lot of confidence in that one.

Ram Owner: Okay. So then I'm not really worried about the sides. I think it had like a carpet for the sides on one of them, but not really concerned about that. Just worried about the bed bottom there.

Peter: Sure.

Ram Owner: Okay. Well, once again, I'll probably be getting back with you. You've been very helpful and explaining this stuff to me.

Peter: Yeah, no problem.
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What is The Retrax XR and is it a Good Option For My 2015 Ford F-150?

Ford F-150 Owner: I received your quote on the Retrax cover. Let's go with that.

Shawn: 2015 Ford F-150 with a short bed, correct?

Ford F-150 Owner: Yep.

Shawn: Okay. You know what? And you want the PRO MX, right?

Ford F-150 Owner: Yeah, the matte black one.

Shawn: Would you ever see yourself using a set of load bars?

Ford F-150 Owner: No.

Shawn: No? Not even if they're free?

Ford F-150 Owner: No, probably not. We tend to use the truck more as just an urban assault vehicle, not for actually hauling and carrying stuff.

Shawn: Okay. Okay. Well, I was just asking because they have a promotion right now if you buy the XR, which is $100 more, you get the rack for free. It's a $500 rack.

Ford F-150 Owner: What is the Retrax XR?

Shawn: It's the RetraxPRO MX essentially, but it has a different set of rails that include a T-slot, so you can put accessories in it.

Ford F-150 Owner: Yeah, no. I prefer the low-profile without that T-slot on it. So, while it's a great idea, and a nice set of rails, I can't see myself actually carrying anything on those rails.

Shawn: I understand. Let's see here. RetraxPRO MX and that is the standard without stake pocket holes, correct?

Ford F-150 Owner: Correct.

Shawn: All right, man. I'll get this shipped out as quickly as possible.
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What's the Best Retractable Cover For a Ford 2018 Model Crew Cab?

Ford Owner: Hey, Sean, I've got a Ford 2018 Model Crew Cab. I'm looking for a retractable cover. I don't want the shiny black. I want the flat black in color.

Sean: What size bed?

Ford Owner: It's the crew cab. I haven't actually measured the bed, but it's the crew cab Ford 2018 model.

Sean: Okay. Usually, on the double doors, it's a 5.5 short bed, or you'd have a 6.5, or an 8', which you'd know if you had an 8'.

Ford Owner: Yeah, it's not an 8'. If it came down to an order, I'd make sure before I ordered.

Sean: Yeah, so there are two different types of covers that Retrax offers. Retrax is actually probably the best brand when it comes to their rolling covers. There's the ONE, which is the polycarbonate series, and then the PRO, which is the aluminum series. The PRO, they're actually running a special right now on their Retrax XR, which is the RetraxPRO MX, which is a matte black finish, and the XR part are referring to the side rails. The side rails on that model have T-slots to where you can add bike racks and kayak racks and stuff like that, and right now they're actually doing a promotion where if you buy one of those XRs, they send you a free set of Yakima JetStream load bars with it which is a $500 value. 

Ford Owner: Okay. 

Sean: Then if you didn't want those bars, which honestly for an extra 100 bucks to get that $500 gift is worth it, but let's say you didn't want that option, you could go back down to just the RetraxPRO MX and save the $100 difference. What I was going to say was both of those come with a lifetime warranty as well. 

Ford Owner: Right. How about the Brinx?

Sean: Brinx? I've never even heard of a Brinx tonneau cover, so let's look here.

Ford Owner: What do you have at around, say, $1,000-$1,200 range?

Sean: If you wanna stay within that range you could still get a Retrax. You can get the ONE MX.

Ford Owner: What's the difference in the ONE MX?

Sean: Well, it's polycarbonate instead of aluminum. It does have aluminum support rods every three inches, but the material of the cover itself is actually polycarbonate which is a plastic, so it's not quite the cover that the aluminum one is, but honestly, if it's going on a daily drive and you're not in construction, you're not using that cover 50 times a day, the ONE would probably be perfect for you. It's got a three-year warranty instead of a lifetime.

Ford Owner: Yeah, we're just using this cover for a vacation vehicle.

Sean: Yeah, man. The RetraxONE would be perfect for you then. It looks just exactly the same as the aluminum. It functions the same. Like I said, it's the plastic instead of aluminum.

Ford Owner: Yeah. Have you heard of a Gator brand?

Sean: I have, and honestly, you know what that is? It's a private label of a Retrax. There are a couple different covers that Retrax has that are cheaper, and what they do is they space those support rods out a little bit further. I'm not sure if anything else is different as far as hardware and stuff like that, but I know that on those private labels, they take some of the extra cost out of it and that's what makes it cheaper and that's what makes them easily sold. But there are differences and that's the difference.

Ford Owner: Well, that shorter bed, I'm just using it as basically storage for luggage and stuff, but I also want a quality cover that I won't be replacing in five years.

Sean: Yeah, I've not heard a whole lot of issues with the Retrax, even the ONE. I worked for Truck Hero, which is the company that owns Retrax, and I sold Retrax all over the world, man. Australia, Dubai, Germany, all over the place, and it quickly became the number one seller. 

Ford Owner: Well, let me measure my bed and give it some thought and I may give you a shout back.

Sean: All right, man. If you give us a call, my name is Sean.
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What Does the Retrax Pro MX Include for a 2018 Dodge Ram?

Dodge Ram Owner: I'm calling about a bed cover.

Peter: Okay. Which cover are you looking at?

Dodge Ram Owner: I'm looking at the Retrax Pro MX.

Peter: Okay. And what truck is it for?

Dodge Ram Owner: It's a 2018 Dodge Ram Crew Cab 2500.

Peter: Okay. Bed length?

Dodge Ram Owner: Six foot four inches.

Peter: Okay. And have we sent you a quote yet?

Dodge Ram Owner: Y'all sent me one a while back when I first looked at it and the email said to call to order.

Peter: Okay. It's free shipping and there's no sales tax, if you're ordering from outside of Arizona.

Dodge Ram Owner: Okay. What kinda time are we looking at getting it shipped?

Peter: About five to seven days.

Dodge Ram Owner: Okay. Does the Pro MX come with anything?

Peter: Yes. It comes with all of the mounting stuff you need.

Dodge Ram Owner: And that's going to have an all aluminum black matte finish?

Peter: Yes.

Dodge Ram Owner: Okay great. So now What kinda payment do y'all take?

Peter: We take all cards and PayPal.

Dodge Ram Owner: Now this is original Retrax stuff, right?

Peter: It is.

Dodge Ram Owner: Okay. So do I just need to go onto y'all's website again to pay you through PayPal or what?

Peter: No. I have to email you a link if you want to pay through PayPal. Is that what you wanna do?

Dodge Ram Owner: Yeah because I don't have a credit card to use over the phone

Peter: Okay. I'm gonna email this over to you right now. If you don't see it shortly, just check your spam. I'll see it on my end, once you complete the purchase and I'll get it shipped right out.

Dodge Ram Owner: Okay. You're a retailer for returns right? Do I need to register them for this for them to get the warranty?

Peter: No. You do not.

Dodge Ram Owner: Okay. And there's a lifetime warranty on these, right?

Peter: That's right.
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Can I Use I The Track Rack From My Old F-150 on a New F-250 With a Retrax Pro XR?

F250 Owner: Hi, I was calling about a cover.

Sean: Okay. What kind of cover are you looking at?

F250 Owner: The Retrax Pro for a 2019 Ford F250

Sean: Okay. So the Pro MX has the matte black finish. That's the one you were looking for, right?

F250 Owner: I think so. I do like the matte finish

Sean: For an extra 100 bucks you can get the Retrax Pro XR which has the T channel side rails. And right now, they're doing a promotion, where if you buy that cover, you get Yakima Jet Stream load bars for free, which is about $500 worth of load bars. So you could add bike racks, kayak racks, snowboard racks, whatever you want. Yakima, Thule liner rack.

F250 Owner: Do they have a lumber rack kind of thing for that?

Sean: Yeah, they do. I definitely think you would want to go with something other than the racks they're giving to you for free, but yeah, you can buy a set, and they range depending on which brand you want, but anywhere from $500 to $900. So they've got Yakima and Thule, but as long as they have that T-slot, you can swap it out with whatever you want.

F250 Owner: The difference between the matte finish and the shiny finish, is there any difference other than the finish on that one?

Sean: No, just the finish. And the shiny one is actually about $50 more than the matte black.

F250 Owner: Had that one on a pretty big truck. And the built in rail things, are they similar to the track rack things?

Sean: Yeah, yeah like the track rack

F250 Owner: Like they can slide off and on?

Sean: Right, correct.

F250 Owner: I actually have the whole track rack, the rails and the rack, on my old truck already so I don't even need that

Sean: Got ya

F250 Owner: It's probably the equivalent of those racks.

Sean: Yeah, between there. I'd have to look it up, let me look here. Thule SR. So what do you have, the track rack SR?

F250 Owner: Yeah, the track rack whatever. I don't know what they are

Sean: It comes with two rails that sits inside your track pockets, or your stick pockets?

F250 Owner: They sit on top. I actually had them installed in the previous truck.

Sean: What truck did you have?

F250 Owner: It was an F150 that I had bolted those on.

Sean: Okay well if you wanted to do that

F250 Owner: Well these new rails are built right into the, my engine's on the track racks?

Sean: Correct.

F250 Owner: And that price includes shipping for the cover, or shipping is extra?

Sean: No, shipping is included.

F250 Owner: Okay. Can you email that to me?

Sean: Yeah, one second.

F250 Owner: Standard price?

Sean: No, that's the sale price, so. Let me see here, though. You will be good on that for, I mean you're good, I'm not gonna take it back from ya so whenever you're ready, just let me know. I will still honor that promotion. 

F250 Owner: Okay, send that to me so when I get home I can look at it, I wasn't considering that other rack system, I already have it but if it looks like something worth it, maybe I'll do it.

Sean: Okay, I'll get those things over there to you. I'll actually send you both quotes, I'll send you a quote for the XR and then I'll send you a quote for the regular MX.

F250 Owner: And would you say that built in system that they have now is like equivalent to the track rack now and stuff?

Sean: Yeah, yeah they actually make it's called a Yakima HD Rack, which looks almost identical to the track rack, but it works with the t-slot.

F250 Owner: So the slot part's different, so I could use my rack?

Sean: I don't think you're gonna be able to. Or would you make that notch yourself? Cause it covers part of it with the Retrax, unless you get the cutouts.

F250 Owner: I might, my old one didn't have to have the stake pocket anything.

Sean: Really? Okay.

F250 Owner: Yeah, it just bolted across the top and then I kind of bolted the track rack rails on top of that rail for that site, laying just apart.

Sean: Okay, got ya. The second one you receive is actually going to be the one that is the standard Retrax Pro, it's probably like what you had before except for being the matte black instead of the shiny finish. 

F250 Owner: Okay, I already got the first one perfectly

F250 Owner: Alright, I'll update that on my side too, so should you decide what one you want to go with, you can complete your purchase through the links, or just give us a call back and we can help you.

F250 Owner: Okay. What's the shipping time on those?

F250 Owner: The Retrax, they do bill-to-order. They usually take two to three days to ship, and then depending on where you're at, it's another three to four day transit.

F250 Owner: Alright, thank you very much. I'll check it out.

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