FAQ — Load Bars


What is The Retrax XR and is it a Good Option For My 2015 Ford F-150?

Ford F-150 Owner: I received your quote on the Retrax cover. Let's go with that.

Shawn: 2015 Ford F-150 with a short bed, correct?

Ford F-150 Owner: Yep.

Shawn: Okay. You know what? And you want the PRO MX, right?

Ford F-150 Owner: Yeah, the matte black one.

Shawn: Would you ever see yourself using a set of load bars?

Ford F-150 Owner: No.

Shawn: No? Not even if they're free?

Ford F-150 Owner: No, probably not. We tend to use the truck more as just an urban assault vehicle, not for actually hauling and carrying stuff.

Shawn: Okay. Okay. Well, I was just asking because they have a promotion right now if you buy the XR, which is $100 more, you get the rack for free. It's a $500 rack.

Ford F-150 Owner: What is the Retrax XR?

Shawn: It's the RetraxPRO MX essentially, but it has a different set of rails that include a T-slot, so you can put accessories in it.

Ford F-150 Owner: Yeah, no. I prefer the low-profile without that T-slot on it. So, while it's a great idea, and a nice set of rails, I can't see myself actually carrying anything on those rails.

Shawn: I understand. Let's see here. RetraxPRO MX and that is the standard without stake pocket holes, correct?

Ford F-150 Owner: Correct.

Shawn: All right, man. I'll get this shipped out as quickly as possible.

How Do I Redeem My Retrax Rebate?

Tonneau Covered Customer: When I get the rebate, do I have to order the bars, or how does this rebate thing work?

Peter: No, you just send in the rebate form to Retrax and they will send you the bars.

Tonneau Covered Customer: That's what I'm saying. I send in the rebate and that's when I order it, right?

Peter: You don't have to order anything, you just send in the form.

Tonneau Covered Customer: Right, and then they send it to me? The bars?

Peter: Yes.

Tonneau Covered Customer: I'm going to be out of town. There's going to be different address, so does that matter?

Peter: You'll just indicate that on the form when you send it in.

Tonneau Covered Customer: So I can send it in anytime? Or do I have only until 30 days through this month, or what?

Peter: There is a cut off date on rebates. For this particular rebate it needs to be sent in by, I believe, the 15th of May.

Tonneau Covered Customer: Okay, it says here please allow 10 to 12 weeks for processing.

Peter: You're going to have to ask Retrax about that. We have nothing to do with the rebate.

Tonneau Covered Customer: Okay, I'll just send it in when I can.

Peter: Okay.