FAQ — Yakima Jetstream Load Bars

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What Kind of Weight Rating Does The Trax Rail System on The Retrax ONE XR Have?

Ford Owner: I was wanting to get some information on a rolling bed cover?

Tonneau Covered Agent: Okay. Retrax?

Ford Owner: Yes, Retrax. The RetraxONE MX tonneau cover.

Tonneau Covered Agent: What kind of truck is it?

Ford Owner: A 2018 Ford F250 with the 6 foot 9 bed.

Tonneau Covered Agent: Let me ask you this: do you ever see yourself using a rack on that tonneau cover? Because the Retrax ONE XR has a Trax Rail System.

Ford Owner: Well, you know, I was wondering that same thing when I saw there was a Trax Rail System option for that one. How much is the price difference?

Tonneau Covered Agent: 100 extra bucks, but you get a $500 set of load bars for it through the 30th of this month with the current rebate.

Ford Owner: Okay. What kind of weight rating do they handle in the track system?

Tonneau Covered Agent: The weight rating in the track system? I know the cover itself is 500. The track system, I might say that you're the only person I've had ask me that so far.

Ford Owner: Is it up higher on that one with the track system, or is it exactly the same other than it's got the track in it?

Tonneau Covered Agent: You know, I've not seen them in person, but comparing them to the pictures, they look very similar, if not maybe an extra half inch on that rail, or on the slotted one.

Ford Owner: Okay. That was another thing I was wondering about it.

Tonneau Covered Agent: Yeah, a quarter of an inch or a half inch, somewhere around there. I'm not seeing a weight rating for it, but since it's directly on your rails themselves and not pushing on the cover, I would safely say 6-700 pounds. I don't know what you're going to put on there that's going to be that much. I think at that point, I'd be worried about the rack breaking, right?

Ford Owner: That could be. So, who manufactures the rack that goes into the track?

Tonneau Covered Agent: Yakima.

Ford Owner: Okay, it's not Rhino Rack, it's Yakima.

Tonneau Covered Agent: Right, but you can get any one with a T-slot: Yakima, Tully, Rhino Rack

Ford Owner: Okay, well, why don't you price them out and I'll try to decide what I want to do.

Tonneau Covered Agent: Okay. I'll send you a couple emails here with some quotes. Just let us know what you want to do. You can call us back and we can help you, or you can just complete it through the email.

Ford Owner: Okay. Then, the warranty, is that handled through your site, or is that handled right from the manufacturer?

Tonneau Covered Agent: It is a manufacturer's warranty, but should you have any issues, you let us know and we'll start the conversation with you guys and help you out.

How Do I Redeem My Retrax Rebate?

Tonneau Covered Customer: When I get the rebate, do I have to order the bars, or how does this rebate thing work?

Peter: No, you just send in the rebate form to Retrax and they will send you the bars.

Tonneau Covered Customer: That's what I'm saying. I send in the rebate and that's when I order it, right?

Peter: You don't have to order anything, you just send in the form.

Tonneau Covered Customer: Right, and then they send it to me? The bars?

Peter: Yes.

Tonneau Covered Customer: I'm going to be out of town. There's going to be different address, so does that matter?

Peter: You'll just indicate that on the form when you send it in.

Tonneau Covered Customer: So I can send it in anytime? Or do I have only until 30 days through this month, or what?

Peter: There is a cut off date on rebates. For this particular rebate it needs to be sent in by, I believe, the 15th of May.

Tonneau Covered Customer: Okay, it says here please allow 10 to 12 weeks for processing.

Peter: You're going to have to ask Retrax about that. We have nothing to do with the rebate.

Tonneau Covered Customer: Okay, I'll just send it in when I can.

Peter: Okay.

Where Can I Find the Cheapest Retrax Pro XR for a 2019 Dodge Ram 1500?

Dodge Ram Owner: Hey, I'm looking at the Retrax Pro XR for a 2019 Dodge Ram.

Peter: Okay. Have we sent you a quote yet?

Dodge Ram Owner: I haven't seen, let me look at my emails. Because, I actually did it over the weekend so I didn't expect to see anything yet. It doesn't look that way, so.

Peter: Okay, no problem. I can do the XR. So is it a Ram 1500?

Dodge Ram Owner: Yeah, it's a 1500 with the five seven bed.

Peter: Okay, no Ram boxes?

Dodge Ram Owner: No, no Ram boxes.

Peter: Okay. Give me just a second.

Dodge Ram Owner: Let me look, okay in that email and nope, I don't see it.

Peter: Okay. Hang on one second. Okay, I just emailed you the quote. Plus it's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Dodge Ram Owner: That's for the Pro?

Peter: The Pro XR. Yeah.

Dodge Ram Owner: Pro XR, okay. Right now, they're kinda offering, I don't know if you even have it. I'm looking on just Retrax site. They're offering a free Yakima Jetstream Load Bars?

Peter: That's right. It's roughly a $550 value and we're an authorized dealer so that rebate is good through us as well.

Dodge Ram Owner: Oh wow! And the price you emailed me is what you're offering? That's actually very cheap!

Peter: Yes, we're known for our pricing for sure.

Dodge Ram Owner: Okay. It sounds stupid, but that sounds really cheap for a Retrax Pro XR Cover. That's brand new, right?

Peter: It's brand new, yep. No, we're known for out pricing. We're usually the lowest on this by a good $200 or so.

Dodge Ram Owner: Well, I'm glad I called because the other one I was looking at elsewhere was way more expensive. Wow, I just maybe just order that through you now.

Peter: I have it in stock so you can get it pretty quick.

Dodge Ram Owner: Okay. You know what? Let me go get my wallet so I have the credit card and I'll just order it now.

Peter: So, 2019 Ram 1500 short bed?

Dodge Ram Owner: Short-bed, yeah! It's a five seven.

Peter: Okay.

Dodge Ram Owner: I just went out and measured just for my mind, yeah so. Let me see if I've got that in my email. Yeah, I got an email back from you that said ask about the free gift. The tailgate seal?

Peter: Right. I'll throw that in too. Okay. So, allow about five to seven days for delivery on this. You're going to be getting an email confirmation.

Dodge Ram Owner: I just got something. Yeah, it was celebrate a birthday with us so, let me go back to my inbox and see if something else came up. Oh, you know what.

Peter: Okay, you're all set.

Dodge Ram Owner: I'm glad I got hold of you. I'm glad I found this deal on the internet because this is so cheap.

Peter: Definitely!