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FAQ — Retrax One MX

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What's the Best Retractable Cover For a Ford 2018 Model Crew Cab?

Ford Owner: Hey, Sean, I've got a Ford 2018 Model Crew Cab. I'm looking for a retractable cover. I don't want the shiny black. I want the flat black in color.

Sean: What size bed?

Ford Owner: It's the crew cab. I haven't actually measured the bed, but it's the crew cab Ford 2018 model.

Sean: Okay. Usually, on the double doors, it's a 5.5 short bed, or you'd have a 6.5, or an 8', which you'd know if you had an 8'.

Ford Owner: Yeah, it's not an 8'. If it came down to an order, I'd make sure before I ordered.

Sean: Yeah, so there are two different types of covers that Retrax offers. Retrax is actually probably the best brand when it comes to their rolling covers. There's the ONE, which is the polycarbonate series, and then the PRO, which is the aluminum series. The PRO, they're actually running a special right now on their Retrax XR, which is the RetraxPRO MX, which is a matte black finish, and the XR part are referring to the side rails. The side rails on that model have T-slots to where you can add bike racks and kayak racks and stuff like that, and right now they're actually doing a promotion where if you buy one of those XRs, they send you a free set of Yakima JetStream load bars with it which is a $500 value. 

Ford Owner: Okay. 

Sean: Then if you didn't want those bars, which honestly for an extra 100 bucks to get that $500 gift is worth it, but let's say you didn't want that option, you could go back down to just the RetraxPRO MX and save the $100 difference. What I was going to say was both of those come with a lifetime warranty as well. 

Ford Owner: Right. How about the Brinx?

Sean: Brinx? I've never even heard of a Brinx tonneau cover, so let's look here.

Ford Owner: What do you have at around, say, $1,000-$1,200 range?

Sean: If you wanna stay within that range you could still get a Retrax. You can get the ONE MX.

Ford Owner: What's the difference in the ONE MX?

Sean: Well, it's polycarbonate instead of aluminum. It does have aluminum support rods every three inches, but the material of the cover itself is actually polycarbonate which is a plastic, so it's not quite the cover that the aluminum one is, but honestly, if it's going on a daily drive and you're not in construction, you're not using that cover 50 times a day, the ONE would probably be perfect for you. It's got a three-year warranty instead of a lifetime.

Ford Owner: Yeah, we're just using this cover for a vacation vehicle.

Sean: Yeah, man. The RetraxONE would be perfect for you then. It looks just exactly the same as the aluminum. It functions the same. Like I said, it's the plastic instead of aluminum.

Ford Owner: Yeah. Have you heard of a Gator brand?

Sean: I have, and honestly, you know what that is? It's a private label of a Retrax. There are a couple different covers that Retrax has that are cheaper, and what they do is they space those support rods out a little bit further. I'm not sure if anything else is different as far as hardware and stuff like that, but I know that on those private labels, they take some of the extra cost out of it and that's what makes it cheaper and that's what makes them easily sold. But there are differences and that's the difference.

Ford Owner: Well, that shorter bed, I'm just using it as basically storage for luggage and stuff, but I also want a quality cover that I won't be replacing in five years.

Sean: Yeah, I've not heard a whole lot of issues with the Retrax, even the ONE. I worked for Truck Hero, which is the company that owns Retrax, and I sold Retrax all over the world, man. Australia, Dubai, Germany, all over the place, and it quickly became the number one seller. 

Ford Owner: Well, let me measure my bed and give it some thought and I may give you a shout back.

Sean: All right, man. If you give us a call, my name is Sean.
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What Kind of Weight Rating Does The Trax Rail System on The Retrax ONE XR Have?

Ford Owner: I was wanting to get some information on a rolling bed cover?

Tonneau Covered Agent: Okay. Retrax?

Ford Owner: Yes, Retrax. The RetraxONE MX tonneau cover.

Tonneau Covered Agent: What kind of truck is it?

Ford Owner: A 2018 Ford F250 with the 6 foot 9 bed.

Tonneau Covered Agent: Let me ask you this: do you ever see yourself using a rack on that tonneau cover? Because the Retrax ONE XR has a Trax Rail System.

Ford Owner: Well, you know, I was wondering that same thing when I saw there was a Trax Rail System option for that one. How much is the price difference?

Tonneau Covered Agent: 100 extra bucks, but you get a $500 set of load bars for it through the 30th of this month with the current rebate.

Ford Owner: Okay. What kind of weight rating do they handle in the track system?

Tonneau Covered Agent: The weight rating in the track system? I know the cover itself is 500. The track system, I might say that you're the only person I've had ask me that so far.

Ford Owner: Is it up higher on that one with the track system, or is it exactly the same other than it's got the track in it?

Tonneau Covered Agent: You know, I've not seen them in person, but comparing them to the pictures, they look very similar, if not maybe an extra half inch on that rail, or on the slotted one.

Ford Owner: Okay. That was another thing I was wondering about it.

Tonneau Covered Agent: Yeah, a quarter of an inch or a half inch, somewhere around there. I'm not seeing a weight rating for it, but since it's directly on your rails themselves and not pushing on the cover, I would safely say 6-700 pounds. I don't know what you're going to put on there that's going to be that much. I think at that point, I'd be worried about the rack breaking, right?

Ford Owner: That could be. So, who manufactures the rack that goes into the track?

Tonneau Covered Agent: Yakima.

Ford Owner: Okay, it's not Rhino Rack, it's Yakima.

Tonneau Covered Agent: Right, but you can get any one with a T-slot: Yakima, Tully, Rhino Rack

Ford Owner: Okay, well, why don't you price them out and I'll try to decide what I want to do.

Tonneau Covered Agent: Okay. I'll send you a couple emails here with some quotes. Just let us know what you want to do. You can call us back and we can help you, or you can just complete it through the email.

Ford Owner: Okay. Then, the warranty, is that handled through your site, or is that handled right from the manufacturer?

Tonneau Covered Agent: It is a manufacturer's warranty, but should you have any issues, you let us know and we'll start the conversation with you guys and help you out.
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