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Is There a Price Difference Between the BAKFlip F1 and the MX4?

Ram Owner: I talked to you earlier and you mentioned that BAKflip tonneau cover. I was looking at that MX4. What's the difference between the MX4 and F1? I have a 2017 Dodge Ram 1500.

Peter: It's just the material they're made of. So the MX4 is aluminum and the F1 is a fiberglass reinforced polymer. So it, in theory, can stand up to denting a little bit better than the aluminum.

Ram Owner: Is there a price difference between the F1 and the MX4?

Peter: Yeah about a $10 difference.

Ram Owner: Is that like a matte black finish or is that a shiny black finish?

Peter: It's kind of in-between. I wouldn't call it a high gloss and it's not a matte. It's kind of in-between.

Ram Owner: Okay. Alrighty. Well, I'm going to try to go home tonight and I'm going to measure my truck bed. I think that's the route I'm going to go. I think I also want that Bed Tread Impact Mat. Unless there was another one there that you can tell me is any different or any better there.

Peter: I really like that one. I've sold a lot of them recently. I've had customers review it very highly, so I've got a lot of confidence in that one.

Ram Owner: Okay. So then I'm not really worried about the sides. I think it had like a carpet for the sides on one of them, but not really concerned about that. Just worried about the bed bottom there.

Peter: Sure.

Ram Owner: Okay. Well, once again, I'll probably be getting back with you. You've been very helpful and explaining this stuff to me.

Peter: Yeah, no problem.
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What Material is the Bedrug Made Out Of?

Ram Owner: I spoke with you earlier about the 2017 Ram 1500. You had mentioned you could get a mat from Bedrug. Which particular mat is it that you can get?

Peter: I carry their whole line.

Ram Owner: Oh, really? Okay. I'm looking at here, it's called a Bedrug or Bed Tread Impact Bed Mat.

Peter: Okay. Let's see. Did you just want the mat or do you want to cover the tailgate too?

Ram Owner: Yeah, well I guess this one comes with the tailgate also.

Peter: Actually, yeah. I think you're right. Yeah. Yes it does. Okay. Yeah, I've got that one.

Ram Owner: What is that material that the Bedrug is made out of?

Peter: It's like a anti-skid TPO composite. It's probably like a really kind of durable mix of rubber and plastic. But yeah, this is a newer product, but it's starting to really grow in popularity as it gets more reviews.

Ram Owner: Okay. And can you tell if that mat or the divider there for the tailgate, does that always stay in place?

Peter: It does.

Ram Owner: Okay. Okay. So I've got to check my bed length. I think it is a five seven but I want to make sure.

Peter: Okay. Sounds good. Feel free to give me a call back later on. 

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What's a Truck Bed Mat That's Comparable to the Access Mat?

Dodge Ram Owner: I just received a quote from you guys for a tonneau cover and I got a couple of questions regarding it.

Peter: Okay.

Dodge Ram Owner: It was for the Lomax, Access Lomax.

Peter: Okay.

Dodge Ram Owner: You quoted me a price, but is that including the shipping?

Peter: Yeah, it's free shipping and there's no sales tax.

Dodge Ram Owner: No sales tax. What can you do for the bed liner? There's an Access truck bed mat for that same truck. Do you guys offer bulk discounts on your truck accessories?

Peter: Let me see. What truck is it for?

Dodge Ram Owner: It's a 2017 Dodge Ram 1500 with a 5'7 bed.

Peter: Okay, no Ram boxes?

Dodge Ram Owner: No Ram boxes.

Peter: Okay. The truck bed mat, let's see. I actually do not carry that mat, unfortunately.

Dodge Ram Owner: The Access truck bed mat? What's a truck bed mat that's comparable to the Access one?

Peter: I'm not really familiar with that as we don't sell it, but a popular choice is the DeeZee heavyweight rubber mat. It's a little bit thicker than your average mat. That one goes for $95, and it's a custom fit.

Dodge Ram Owner: Okay, so is there a possibility you could order the Access truck mat.

Peter: No, unfortunately not, no.

Dodge Ram Owner: Okay, alrighty. But the only thing you've got for a truck mat is going to be that hard rubber mat, then?

Peter: That's right, or a Bedrug bed mat.

Dodge Ram Owner: Bedrug, that's what I was talking about. What's the Bed Rug?

Peter: Okay, Bed Rug. It's a brand and it feels like a really thin carpet, but it's actually made of a plastic so it's really durable.

Dodge Ram Owner: Can I see this online?

Peter: Yeah, bedrug.com right there. They've got a few different types of them and they have liners as well.

Dodge Ram Owner: Okay, I can look at that and then I can purchase that through you if I want to go that route, too? If so, I'll get back to you later today.

Peter: Yeah, absolutely. You can call me any time.
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What Should I Know Before Installing an Undercover Ultra Flex on My 2017 Dodge Ram?

Dodge Ram Owner: I am interested in ordering a tonneau cover for a 2017 Dodge Ram with a 5 foot, seven inch bed.

Peter: Okay.

Dodge Ram Owner: I'm looking for the UnderCover Ultra Flex. I'm looking at the email that you sent back to me.

Peter: Okay. Yeah, I've got it. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Dodge Ram Owner: Okay. That is the one that... Let me read the email, because you sent me this email a while back, like in December. Yeah, it goes five foot, seven inch UnderCover Ultra Flex. Okay, yeah, yeah, yeah. That's the one. Okay, do you need my credit card or something for that?

Peter: Yeah. I can get you going here. I'm going to get this shipped out today.

Dodge Ram Owner: Okay. Is there anything I should know before I try to install the cover?

Peter: Yes, before you install it, just make sure that nothing was damaged in shipping.

Dodge Ram Owner: Okay. Is it common to find damage on a tonneau cover when it arrives?

Peter: It's really rare for that to happen, but it does happen occassionally. But if anything were damaged, don't install it. Just call me, we'll take care of it.
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What is the Best Waterproof Tonneau Cover for a 2019 Dodge Ram Classic?

Dodge Ram Owner: Hey, I've received multiple emails from you on tonneau covers with quotes.

Peter: Okay.

Dodge Ram Owner: I've got a 2019 Dodge Ram Classic, which is the same thing as a 2018.

Peter: Right.

Dodge Ram Owner: With a five foot seven short bed crewcab, 1500 half ton. I'm not sure if I want a one-piece, an Undercover SE, or I'm also considering a LOMAX hard tri-fold. I'm assuming you guys sell both?

Peter: We do. Yeah. It's free shipping and there's no sales tax if you're ordering from outside of Arizona. Let me see about the SE. That's more of a custom quote.

Dodge Ram Owner: Let me ask you something, because I am just not sure which one of these things I want. And the reason is is because I really need the bed to stay dry. I like the looks of the LOMAX. I like the ability to be able to take it off of there fairly easily if you want to haul something. But I certainly like the weatherproof features of the SE because it's a one-piece cover with edges that kind of roll over the side and it's going to be difficult to make it leak, I think.

Peter: Yeah, that's waterproof. Yeah. That's actually... The LOMAX you consider water-resistant.

Dodge Ram Owner: Yeah. I mean, have you sold very many LOMAX?

Peter: Yeah. I mean, I quite frankly, I don't hear bad things about it at all. I never get complaints about it or anything like that. So, I imagine it does seal pretty well.

Dodge Ram Owner: I mean, everything I read, most of the reviews are positive. There's been a few negative ones, but most of them seem to be... I don't know, a year to two years ago they had a different seal arrangement on there that apparently they've changed or something.

Peter: Right.

Dodge Ram Owner: Or they had a batch of bad seals that came from a vendor or something. Depends on what you're reading and where you're reading it. But, so what would... Have you got a price on an SE?

Peter: Yeah, I do. I sent it in an email quote just now.

Dodge Ram Owner: Why is that the same price as everybody else? All of your other prices are competitive.

Peter: Yes, it's because it has to come on a freight truck because of its size and weight. So yeah, it's not as competitive.

Dodge Ram Owner: Okay well I'm going to think on this some more. I just wanted to know if this was a good cover or not.

Peter: Got you. Sure, just give me a call if you have any other questions!
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What is the Price Difference on a Retrax Cover For a Dually With an 8 Foot Bed?

Dodge Ram Owner: Peter! Good morning. I was looking through your website regarding the sliders, the power sliders for the trucks?

Peter: Okay.

Dodge Ram Owner: I have a 2013 Dodge Ram. The mega cab. Something like that, what does it run?

Peter: You're talking about an eight foot fed, right?

Dodge Ram Owner: You know what? I want to say mine is six foot bed, 'cause I got the mega cab. It's a little short.

Peter: Okay, but it's a Dually?

Dodge Ram Owner: It's a Dually, yes.

Peter: Hm, okay. Most Duallys are eight feet, but maybe you have a different setup. For the shorter beds, that you believe you have, the Retrax Powertrax Pro, which is a powered aluminum tonneau cover, would be good. I'll send you a quote right now. If it's an eight foot bed it's going to be about $100 more than that.

Dodge Ram Owner: Oh, okay. Yeah, because like I say, I got the mega cab. The cab is bigger, but I think the bed is shorter.

Peter: Okay, 6'4". Okay.

Dodge Ram Owner: Yeah. Yeah, something like that. I know it's not the long one, 'cause it wouldn't fit in my garage if it was.

Peter: Okay, got you. Got you. You should have the quote in your email now. That was for the aluminum powered retractable cover.

Dodge Ram Owner: Aluminum powered, okay. That's what I was looking for. Okay. All righty. I was just looking around. I read your website. I said, "Ah, let me check them out first." All right, Peter. Well, what I'll do, I'll look around more. Where am I calling? That's what I'm saying. Where am I calling at?

Peter: Well, we're in Arizona.

Dodge Ram Owner: Oh! Okay, okay. Do you guys have any warehouses anywhere else in the country?

Peter: We ship directly from the manufacturer.

Dodge Ram Owner: Oh, okay. Okay, okay. I see what you're saying. I'm always out of town. It's going to be hard. All right, Peter. Well, I appreciate your time. I'll look into it more. I thank you again.

Peter: No problem. Talk to you soon.
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