Does the Undercover Ultra Flex Include All Mounting Hardware For a 2014 Ford F-150?
F-150 Owner: I'm interested in the Undercover Ultra Flex cover.Peter: Okay. And what truck is it for?
F-150 Owner: It's a 2014 F-150 Lariat.Peter: How long is the bed?
F-150 Owner: Five-seven.Peter: Okay. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.
F-150 Owner: Okay. I'd like to order it then. It's the Ultra Flex, right?Peter: That's right.
F-150 Owner: Okay. The Ultra Flex comes with all the mounting hardware and everything, right?Peter: It does. Everything you need. Yep.
F-150 Owner: Okay. I'd like to order it.Peter: Okay. So, 2014 F-150 short bed. I'll get this shipped out today. Before you install it just inspect everything. Make sure nothing was damaged in shipping. It's really rare for that to happen. But if anything were damaged, do not install it, just call us and we'll take care of it.
What Should I Know Before Installing an Undercover Ultra Flex on My 2017 Dodge Ram?
Dodge Ram Owner: I am interested in ordering a tonneau cover for a 2017 Dodge Ram with a 5 foot, seven inch bed.Peter: Okay.
Dodge Ram Owner: I'm looking for the UnderCover Ultra Flex. I'm looking at the email that you sent back to me.Peter: Okay. Yeah, I've got it. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.
Dodge Ram Owner: Okay. That is the one that... Let me read the email, because you sent me this email a while back, like in December. Yeah, it goes five foot, seven inch UnderCover Ultra Flex. Okay, yeah, yeah, yeah. That's the one. Okay, do you need my credit card or something for that?Peter: Yeah. I can get you going here. I'm going to get this shipped out today.
Dodge Ram Owner: Okay. Is there anything I should know before I try to install the cover?Peter: Yes, before you install it, just make sure that nothing was damaged in shipping.
Dodge Ram Owner: Okay. Is it common to find damage on a tonneau cover when it arrives?Peter: It's really rare for that to happen, but it does happen occassionally. But if anything were damaged, don't install it. Just call me, we'll take care of it.
What's The Difference Between The MX4 and Ultra Flex for a 2018 GMC Sierra Short Bed?
GMC Sierra Owner: Hi, Peter. I found y'all online looking up Tonneau covers. And I think I'm between the BAKFlip MX4, and the Undercover Ultra Flex. Could you help me?Peter: Yeah. What truck is it for?
GMC Sierra Owner: It's for a 2018 GMC Sierra short bed. What's the difference between the MX4 and Ultra Flex?Peter: Okay. They're very similar. I like the Undercover Ultra Flex. It has a longer warranty, so you've got a five-year warranty, where the MX4 has a three-year. And when you have it completely open, it doesn't rest against the cab like the MX4 does. But they're both really great covers. You can't go wrong with either.
GMC Sierra Owner: Okay. What is the price difference between them?Peter: The Ultraflex is going to be about $40 more, but like I said, it has a longer warranty. It's free shipping on both and there's no sales tax if you're ordering from outside of Arizona.
GMC Sierra Owner: Is one more durable than the other, or they about the same?Peter: No, they're the same.
GMC Sierra Owner: Okay. All right. I guess I'll go with the Undercover Ultra Flex then.Peter: Okay. I'm going to get this shipped out today. You should have it by Thursday or Friday.
GMC Sierra Owner: Wow! That's great! I just got an email confirmation.Peter: Yeah! And you're all set.
How Do I Get Replacement Clips for My Undercover Ultra Flex?
Tonneau Covered Customer: Hey, I just received the Tonneau Cover I ordered and when I talked to you last week you said to just unbox everything before I started assembling it just to make sure everything's in good condition.Peter: Right.
Tonneau Covered Customer: The box is kind of in a little rough shape but everything seemed to be okay except for two things. Those are those little clips, little plastic clips that hold the support rods. What I ordered was the Undercover Flex for the Ultra Flex. And they got the little support clips that hold those rods. And they were plastic and they were just broke off.Peter: Oh. Okay. I am sorry about that. That happens every once in a while. I'm going to give you a Undercover's phone number because that's the quickest way to get this resolved. They'll literally rush them out to you. I think they even overnight them in some cases.
Tonneau Covered Customer: Yeah, go ahead and give me Undercover's phone number. Thanks.
Peter: It's 866-900-8800.