FAQ — Dodge

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How Do I Confirm The Correct Part Number is Being Shipped for My Dodge Truck?

Tonneau Covered Customer: I ordered a part from you a couple of days ago for a Dodge.

Shaun: Yes sir.

Tonneau Covered Customer: I got my order number confirmed and it's got my old address. I'm just reconfirming you did change the shipping address on this.

Shaun: Yes, I did.

Tonneau Covered Customer: Great! Then you know on that order it confirmed there wasn't any references to the truck it was supposed to fit. It just says 1T80232 RetraxPRO XR

Shaun: 2018, Ram 250064BED with that ram box.

Tonneau Covered Customer: That's correct, all right. Good to go, hey did you get a shipping date on that by chance or do they normally give you that.

Shaun: Lets see what I got, they confirmed it yesterday, and they usually ship within three days. Lets see here, it should ship out tomorrow.

BAKFlip MX4: Is The Truck Bed For the New 2019 Dodge Ram The Same as the 2018?

Dodge Ram Owner: I sent your website some info and you sent me a price back. I was wanting to order it.

Peter: Okay, I can get you going here. What truck was it for?

Dodge Ram Owner: It is the new 2019 Dodge Ram 2500 with a 6.4 bed without a RamBox.

Peter: Okay, and what item were we talking about?

Dodge Ram Owner: The BAKFlip MX4.

Peter: Okay, got it. I'll grab that part number here.

Dodge Ram Owner: Now the bed, I mean it's a brand new truck, but the bed is the same from the 2013 to 2018, correct? 

Peter: Is it the new body style?

Dodge Ram Owner: Yeah, it's the new body style from the front of the cab up, but the cab back is basically the same. They have put different taillights and the tailgate's different, but the rest of it looks the same.

Peter: Got it.

Dodge Ram Owner: I'm pretty sure that's true, but maybe you might want to check with them, make sure it fits. But I'm pretty sure.

Peter: So I mean, they're not listing it for the 2500, only the 1500. I can't imagine that it's different, but...

Dodge Ram Owner: Is there any way I guess to call BAKFlip and see?

Peter: Yeah. Yeah. Let me give them a quick call just to make sure. One sec.

Dodge Ram Owner: Absolutely.

Peter: Okay. So the 2018 and the new 2019 are going to be the same. I just confirmed that with BAK.

Dodge Ram Owner: Okay, let's do it.

Do I Have to Drill Anything to Install an Extang Solid Fold 2.0 for a 2019 Dodge Ram 1500

Dodge Ram Owner: Quick question. I need to get a Tonneau cover for my truck. I just bought a truck, and the one from my old truck doesn't fit the new truck. And I need it because I'm going on vacation and I need to put all the luggage in the back and I have to have a cover. So I need it quickly.

Shawn: Okay. No problem

Dodge Ram Owner: How long does shipping take to get one of these covers?

Shawn: What kind of cover are you looking at?

Dodge Ram Owner: Well I like American Hard Tri-fold.

Shawn: Okay. Let's see here. American Hard Tri-fold. Are you referring to like the Tonneau Covers USA?

Dodge Ram Owner: No, I saw one online somewhere else. All it says is American Hard Tri-fold Tonneau Cover. The problem is when I called the other place they were telling me that I can't get this from them until the end of next week.

Shawn: What's the truck?

Dodge Ram Owner: It's a 2019 Dodge Ram 1500. It's a new model. The one with the 6 lug wheel, 5.7 bed.

Shawn: I don't think that's going to be something that I can get, unfortunately. We don't carry that.

Dodge Ram Owner: What else can you recommend?

Shawn: The only thing the closest I can get you for a hard tri-fold cover, and it's going to be night and day versus what you're looking at, but it's going to be way better quality, is the Extang Solid Fold. And that one goes for a few hundred bucks more.

Dodge Ram Owner: And how quickly can I get that one?

Shawn: Let me see.

Dodge Ram Owner: You're saying this a better cover?

Shawn: Yeah. The one you're looking at, I mean, I don't know, I might be biased. But I worked for the company that owns Extang for about 10 years. And yeah, they just make a great product. And the one you're looking at, I don't know who makes that. It looks just like Extang's soft folding cover, but they're saying it's a hard folding so I don't know. But based on your location it looks like it can ship tomorrow, and then arrive at you I'd say next day if not the following day.

Dodge Ram Owner: Is there a way to see how it clamps on underneath?

Shawn: Yeah. If you're on Extang's website, you can go to Solid Fold 2.0. Scroll down and you'll see installation, and there's a video right there. It's very simple though, man. You've got two clamps on the very front panel. And then you've got two in the rear by the tailgate. Essentially what you're going to do is the clamp is recessed into the cover. So you're going to grab it, pull it down, and then you're going to loosen it. It's got a little hook on there, so to speak. And it actually hooks on your rails.

Dodge Ram Owner: I mean, I don't have any rails or anything. So you're talking about the side of my bed?

Shawn: Correct.

Dodge Ram Owner: So I don't have to drill anything to install the cover?

Shawn: Nope. No, it's just got those little clamps. It's like a J is how I would describe them. You just loosen them up, and they clamp right onto the side. You don't even have to add an extra rail like if you were to buy a back flip or one of those that sit between the rails. They come with two separate rails that you have to clamp onto your bed rails. This doesn't do that.

Dodge Ram Owner: I see the other ones were actually like a vinyl. That American one. It's material, but it has a hard plate or something underneath it. So, it's actually, they call it a hard because it's got the hard bottom. But I don't want somebody to be able to cut into my back with a knife or something. Do you know what I mean?

Shawn: Yeah. No, you're not going to have that with this. You're going to have, it's an inch thick EnduraShield panel, which is their patented design there, that panel.

Dodge Ram Owner: The seams don't leak?

Shawn: No. From what I understand, this is the best folding cover for keeping water out of the bed since it sits on top of the rails, instead of between the rails like a lot of folding covers do. I'm going to go out on a limb and say you're going to like this a lot more. Because I'll tell you, even though you spent an extra couple hundred bucks, you're buying American made. You're not buying Chinese like that other stuff.

Dodge Ram Owner: Oh really? Oh good. Well, that sold it right there. Go ahead. Let's just go ahead and do it.

Shawn: And I'll get it placed in my distributor right away too. Just to make sure it makes it on tomorrows truck.

What's the difference between the BAKFlip MX4 and the BAKFlip F1?

Dodge Ram Owner: I was referred to you guys through a friend who bought a truck bed cover off of you.

Peter: Okay. What cover can I help you with?

Dodge Ram Owner: I submitted yesterday and then I got one of your automated email responses telling me to contact you guys.

Peter: Okay. What truck was it for?

Dodge Ram Owner: That's a 2019 Dodge Ram 1500.

Peter: Okay. Do you have the RamBoxes?

Dodge Ram Owner: No. No RamBoxes.

Peter: Okay. And which cover were you looking at?

Dodge Ram Owner: I was looking at both the BAKFlip MX4 and the BAKFlip F1.

Peter: Okay.

Dodge Ram Owner: I think, because those are the two that let you open and close the tailgate, right?

Peter: That's right. Yep. So I just sent you pricing on the MX4, and the F1 is only $10 more. It's free shipping.

Dodge Ram Owner: What's the difference between the BAKFlip MX4 and the BAKFlip F1?

Peter: Just the material that they're made of. The MX4 is a aluminum and the F1 is a fiberglass reinforced polymer. That's the only difference there.

Dodge Ram Owner: So living in a hot state, is it better to do the fiber? Does that not get as hot?

Peter: Yeah, I'd go with the fiberglass. It's going to be less hot for sure. And it's more durable. It stands up to denting and stuff like that better than the aluminum of the MX4.

Dodge Ram Owner: Okay. Excellent. And so if I want to move forward, how do I do that?

Peter: We can take care of it over the phone and then put it in for shipping. It's quick and easy.

Dodge Ram Owner: Okay. Sounds great.

Can I Get Financing on an MX4 Tonneau Cover for a 2019 Dodge Ram Rebel?

Dodge Ram Owner: Hi I'm calling about the MX4 tonneau cover

Peter: Okay. What truck is it for?

Dodge Ram Owner: 2019 Dodge Ram Rebel. Short bed.

Peter: Okay, yep. We have a great price on that and there's no sales tax if you're ordering it from outside of Arizona.

Dodge Ram Owner: Okay. I saw something about a special pricing, or something. Is that it?

Peter: That is. Yes.

Dodge Ram Owner: Okay. All right. What's the deal with the the financing? You don't have to pay the whole thing right now?

Peter: Yeah. It's through a company called Klarna. I basically email you a link to check out online, you select Klarna, they do an instant credit check. Just takes a couple seconds, and if you qualify, it's 0% for a year.

Dodge Ram Owner: Okay. So, it's 12 months of financing?

Peter: Yes.

Dodge Ram Owner: Yep. All right. Yeah, yeah, I'll try that. I think I actually was emailing you before I called you.

Peter: Ok I can just send it over to you.

Dodge Ram Owner: Yeah. So I just hit the link and it'll get me to that page?

Peter: Yeah. You just want to follow it all the way to the end, where you can select Klarna. And then just follow the prompts. And I'll see it on my end, once you complete it.

Dodge Ram Owner: All right, cool. Thanks a lot.

Can the MX4 Fold up Out of The Way Enough So I Can Trail with a Fifth Wheel Hitch?

RAM Owner: I'm looking for a tonneau cover for a 2018 RAM 250, four wheel drive, 6'4 bed. I'm thinking of going with the MX4

Peter: Okay, got it.

RAM Owner: Let me ask you a couple questions about the MX4 before I order.


Peter: Okay.

RAM Owner: I'm going to be trailing with a fifth wheel hitch, and I was looking for something that I could fold up the front out of the way. Is that cover going to do what I need to do?

Peter: Yes, absolutely. It's designed for that purpose.

RAM Owner: Because it's a four fold instead of a three fold, right?

Peter: That's right.

RAM Owner: So it takes up less space by folding out of the way, correct? 

Peter: That's right. Do you have RAM boxes on the truck?

RAM Owner: No, it's just the standard 6'4 bed.

Peter: Okay, yeah I've got it with free shipping and no sales tax.

RAM Owner: Okay, and then you'll send me a tailgate seal as well?

Peter: Yes, I can include that as well.

RAM Owner: Does the MX4 have the clamp on rails?

Peter: Yes. Did you want to get that ordered today?

RAM Owner: Yes, let's go ahead and get the cover ordered.

Peter: Alright. So, it's a 2018 RAM 2500 six foot four bed?

RAM Owner: Yes, four wheel drive. Crew cab. That shouldn't make any difference, right?

Peter: Right. So allow about five to seven days for delivery. You're going to receive an email confirmation here, just a second. Here we go. And you're all set, you're good to go!