FAQ — Ram Box


What's The Best Way to Order a BAK Revolver X4 for a 2019 Dodge Ram?

Dodge Ram Owner: Yes hi I'm calling to order a tonneau cover.

Shawn: Okay what kind of tonneau cover?

Dodge Ram Owner: It will be the Bak Revolver X4.

Shawn: What kind of truck do you have?

Dodge Ram Owner: 2019 Dodge Ram limited without a Ram Box new body style. I also have a 5'7 bed

Shawn: And did Peter give you a price yet?

Dodge Ram Owner: He did. He emailed me a price quote. But I was wondering what the best way to order this tonneau cover is.

Shawn: Okay cool. I can help you order over the phone or send a link.

Dodge Ram Owner: I can just place an order with you now then.

Shawn: All right my friend I'll get this going. You're looking at about five to seven business days before it hits your door.

How Do I Confirm The Correct Part Number is Being Shipped for My Dodge Truck?

Tonneau Covered Customer: I ordered a part from you a couple of days ago for a Dodge.

Shaun: Yes sir.

Tonneau Covered Customer: I got my order number confirmed and it's got my old address. I'm just reconfirming you did change the shipping address on this.

Shaun: Yes, I did.

Tonneau Covered Customer: Great! Then you know on that order it confirmed there wasn't any references to the truck it was supposed to fit. It just says 1T80232 RetraxPRO XR

Shaun: 2018, Ram 250064BED with that ram box.

Tonneau Covered Customer: That's correct, all right. Good to go, hey did you get a shipping date on that by chance or do they normally give you that.

Shaun: Lets see what I got, they confirmed it yesterday, and they usually ship within three days. Lets see here, it should ship out tomorrow.