What's The Difference Between Roll N Lock's A Series M Series & E Series Tonneau Covers?
Toyota Tundra Owner: I just received an email from you about a Roll-N-Lock cover. And I need more information.Peter: Okay.
Toyota Tundra Owner: I've got a Toyota Tundra, crew cab, five and a half foot bed. I see that you've got the M series, the A series and the E series. What are the primary differences? Just the vinyl over the aluminum, and powder-coated?Peter: Yeah, so they're very similar except the M series is the vinyl over the aluminum. The A series is just the all powder-coated aluminum and then the E series is the aluminum with electric retractable. It's electric-powered, yeah.
Toyota Tundra Owner: Okay. Now, no, I don't need electric at all. Actually, I've never had a vinyl cover on a truck before. I've always owned a truck, but I've never had a cover like that. And I got this new one and I'm thinking I want to do this. What is your opinion of the Roll-N-Lock versus the tri-fold?Peter: Well, I mean I like the hard covers just because you get more security, obviously. The retractables are great, but they're just super heavy duty. One thing to think about is that a retractable has a canister that the cover slot, that the cover retracts into, and that sits down in the bed and that takes up about 10 inches by 10 inches by the width of the bed. So you're going lose some space in there. If that's a concern, then the hard folding covers, like the back-flip covers, might be a good option because it gives you full bed access when you need to.
Toyota Tundra Owner: I see. Okay, so you're saying that the Roll-N-Lock has that ... It actually takes up part of my bed?Peter: Yes. It rolls into a canister that sits down inside the bed, behind the cab. Like right at the front of the bed. So you're going to lose a little bit of bed space there.
Toyota Tundra Owner: Okay. A question, does that go all the way down to the bed itself?Peter: It doesn't. You're going to have some space underneath, but it does go the full width of the bed.
Toyota Tundra Owner: Okay. Well, the reason I'm questioning is, with the bed that I've got, I can put my seven-foot rods caddy-corner and they fit. My rods and reels, fishing rods, and they fit but if I lost any space right down at the bottom of the ... on the bed, on the bottom of the bed itself, then I would not be able to do that.Peter: No, you should be fine with rods. You're going to have enough room for those. Definitely.
What's the Difference Between the Roll N Lock Covers And Are They Easy to Install?
Toyota Tundra Owner: I'm interested in a Roll N Lock tonneau cover. Are the Roll N Locks something that would be easy to install?Peter: Yeah, the install guides are really good. They really are. And there are now YouTube videos that show you step by step. If you take your time, it's probably an hour install, but I don't think you're going to have much of an issue there. It's pretty straight forward.
Toyota Tundra Owner: Okay, great, great, great. Super. All right, well listen Peter, I appreciate your information. Let me think about this and figure out which one I really want to do. Now the difference in the two, in the M and A, is just that the M is vinyl over aluminum.Peter: Right.
Toyota Tundra Owner: And the A is a powder-coating surface over the aluminum.Peter: That's right. Yes, and just so you know, because some people ask and wonder about this, the vinyl on the M series is extremely durable. It's not like flimsy stuff that's going to cut or break down over time. It really does hold up well over time.
Toyota Tundra Owner: Does it? Okay, good. Well, that's, you know, that ... and there again, that's a concern. I mean, it's what, $300 ... nearly 300 more dollars for the other, but if the vinyl was going to crack and peel and all that, then it's worth the $300.
Toyota Tundra Owner: All right, well let me get some information on this and see what I think I can do and I definitely will be calling you back, okay?
What's the Difference Between the Retrax Covers for a 2019 Chevy Silverado?
Silverado Owner: Yes, sir. I found you on the Internet. I want to see about a a tonneau cover for a 2019 Chevy Silverado.Peter: Okay. Which cover were you looking at?
Silverado Owner: I think the Retrax PRO MX.Peter: Okay, nice. What's the bed length?
Silverado Owner: Five eight bed.Peter: Got the Retrax Pro MX with free shipping. No sales tax if you order from outside of Arizona.
Silverado Owner: Let me ask you, what's the difference between that one? They sell a couple of different ones, and one's a composite and one's aluminum. And besides one's metal and one's not, what's the difference between those Retrax covers?Peter: That is the difference. So they sell three really. So there's the polycarbonate, so the plastic. Then they have the aluminum. There's a difference in warranty as well. The plastic has a one year warranty. The aluminum has their legendary Lifetime Warranty. It holds up really well. It's super heavy duty and it holds 500 pounds on top. So it's a much more durable cover. And then they make the XR, which is, it has the tee slotted rails that you can add Yakima racks and stuff like that.
Silverado Owner: Oh yeah. I don't need that. Okay. Well let me get back with you. How long does it take to ship, or how long would it take to get here?Peter: Usually receive it between five and seven days from when you order.
Silverado Owner: Okay. Okay. All right. Thank you very much. I appreciate the information.Peter: Okay. Talk to you soon. Thanks.
What Does the Retrax Pro MX Include for a 2018 Dodge Ram?
Dodge Ram Owner: I'm calling about a bed cover.Peter: Okay. Which cover are you looking at?
Dodge Ram Owner: I'm looking at the Retrax Pro MX.Peter: Okay. And what truck is it for?
Dodge Ram Owner: It's a 2018 Dodge Ram Crew Cab 2500.Peter: Okay. Bed length?
Dodge Ram Owner: Six foot four inches.Peter: Okay. And have we sent you a quote yet?
Dodge Ram Owner: Y'all sent me one a while back when I first looked at it and the email said to call to order.Peter: Okay. It's free shipping and there's no sales tax, if you're ordering from outside of Arizona.
Dodge Ram Owner: Okay. What kinda time are we looking at getting it shipped?Peter: About five to seven days.
Dodge Ram Owner: Okay. Does the Pro MX come with anything?Peter: Yes. It comes with all of the mounting stuff you need.
Dodge Ram Owner: And that's going to have an all aluminum black matte finish?Peter: Yes.
Dodge Ram Owner: Okay great. So now What kinda payment do y'all take?Peter: We take all cards and PayPal.
Dodge Ram Owner: Now this is original Retrax stuff, right?Peter: It is.
Dodge Ram Owner: Okay. So do I just need to go onto y'all's website again to pay you through PayPal or what?Peter: No. I have to email you a link if you want to pay through PayPal. Is that what you wanna do?
Dodge Ram Owner: Yeah because I don't have a credit card to use over the phonePeter: Okay. I'm gonna email this over to you right now. If you don't see it shortly, just check your spam. I'll see it on my end, once you complete the purchase and I'll get it shipped right out.
Dodge Ram Owner: Okay. You're a retailer for returns right? Do I need to register them for this for them to get the warranty?Peter: No. You do not.
Dodge Ram Owner: Okay. And there's a lifetime warranty on these, right?Peter: That's right.
BAK FiberMAX vs BAKFlip MX4 for a 2019 Dodge Ram With a 5'7 Bed
Dodge Ram Owner: I have a couple of questions about the cover you just sent me an email. I had originally inquired about the BAK FiberMAX.Tonneau Covered Agent: Okay.
Dodge Ram Owner: I've had a couple of them on my previous vehicles. I had a 2013 Ram and I know that after about, I don't know, it was like a year, I had to call in a warranty claim. They covered it with no issues whatsoever, and they went ahead and sent me out a new cover.Tonneau Covered Agent: Right
Dodge Ram Owner: I have a couple of friends that also have the FiberMAX and they had the same issue as well. I don't know if it was an issue with manufacturing, or if it was material issue or what, but the cover got these real fine cracks in it in between the texture of the FiberMAX cover.Tonneau Covered Agent: Okay
Dodge Ram Owner: and I guess water would get inside the FiberMAX cover and create an issue with swelling, you know?
Tonneau Covered Agent: Right
Dodge Ram Owner: With that being said, has that issue been addressed already or is it that an ongoing issue? I think what's causing the crack is that it gets very hot down here in Florida and we have a lot of humidity. We get thunderstorms that come out of nowhere plus 100 degree weather. So you're talking rain water hitting a super hot surface. I guess that would cause little tiny fractures in the material.
Tonneau Covered Agent: I've heard of that occurring, I don't believe it's been addressed. I'm not positive on that, but I know that that doesn't happen with the aluminum covers like the BAKFlip MX4.
Dodge Ram Owner: Right. The only downside to the aluminum though that I don't like is that you toss something on the bed of your truck real quick and it dents.
Tonneau Covered Agent: I see.
Dodge Ram Owner: So between those 2 covers you either face the FiberMAX issue or you face the issue with something getting tossed on your bed and denting it. Once it's dented, that's it. There's nothing can be done about it.
Tonneau Covered Agent: Right
Dodge Ram Owner: So it's a give and take. With that being said, that MX4 cover, is that cover a more expensive cover, or is that a cheaper cover than the FiberMAX? I thought the FiberMAX was the more heavier duty one.
Tonneau Covered Agent: So the FiberMAX does stand up to denting better than the aluminum, but the MX4 does cost more. What truck was this for again?
Dodge Ram Owner: It's for a 2019 Dodge Ram, with a 5'7 bed
Tonneau Covered Agent: Okay
Dodge Ram Owner: When I read about the FiberMAX they're saying that the FiberMAX is more durable than the MX4, but the MX4 is more durable than the G2. Is that correct?
Tonneau Covered Agent: That's correct. Yeah, the MX4 is kind of its own animal. It's the most popular tonneau cover on the market, period. So pricing gets a little more competitive.
Dodge Ram Owner: Because the MX4 is the more popular option?
Tonneau Covered Agent: Yes, exactly.
Dodge Ram Owner: Okay. I saw a video on YouTube about a feature that I wasn't sure if they were incorporating yet. They were showing the MX4 and I'm sure it's going to be the same thing with the G2 or the FiberMAX, that they have a new system where it automatically holds the top up. It locks it in place rather than to have the back arm to put it in the little slot there and tighten down the handle. Has that been incorporated into these tops yet?
Tonneau Covered Agent: No, it hasn't. They've been talking about that for 2 years but it has not yet.
Dodge Ram Owner: Okay, yeah I know because I saw a video and I was like oh wait a minute, they got a new locking mechanism where it automatically locks.
Tonneau Covered Agent: Right
Dodge Ram Owner: So that hasn't been put in yet. Alrighty, so on the FiberMAX. Does that still comes with a three year warranty or no?
Tonneau Covered Agent: It's a 2 year warranty
Dodge Ram Owner: Oh it's a 2 year. Okay. So, then the FiberMAX is a 2 year warranty and the MX4 is a 3 year warranty?
Tonneau Covered Agent: That's right
Dodge Ram Owner: Okay, alright and the 3 year covers on the MX4 obviously doesn't cover dents because it's user error, correct?
Tonneau Covered Agent: That's right.
Dodge Ram Owner: Because I'm still leaning toward the FiberMAX even though I've had that, I've had that issue but it's just one of those things where I'm like I don't know if I want to have to deal with the cracks again or if I want to take the chance and go with the aluminum and then take the chance in getting the top dented even though it shouldn't realistically.
Tonneau Covered Agent: Right.
Dodge Ram Owner: So that's something I have to think of real quick. I need to figure out if I want the BAKFlip MX4 or the FiberMAX. I'll give you a call back.
Tonneau Covered Agent: Okay, sounds good, we'll talk to you soon.