BAK FiberMAX vs BAKFlip MX4 for a 2019 Dodge Ram With a 5'7 Bed
Dodge Ram Owner: I have a couple of questions about the cover you just sent me an email. I had originally inquired about the BAK FiberMAX.
Tonneau Covered Agent: Okay.Dodge Ram Owner: I've had a couple of them on my previous vehicles. I had a 2013 Ram and I know that after about, I don't know, it was like a year, I had to call in a warranty claim. They covered it with no issues whatsoever, and they went ahead and sent me out a new cover.
Tonneau Covered Agent: RightDodge Ram Owner: I have a couple of friends that also have the FiberMAX and they had the same issue as well. I don't know if it was an issue with manufacturing, or if it was material issue or what, but the cover got these real fine cracks in it in between the texture of the FiberMAX cover.
Tonneau Covered Agent: OkayDodge Ram Owner: and I guess water would get inside the FiberMAX cover and create an issue with swelling, you know?
Tonneau Covered Agent: Right
Dodge Ram Owner: With that being said, has that issue been addressed already or is it that an ongoing issue? I think what's causing the crack is that it gets very hot down here in Florida and we have a lot of humidity. We get thunderstorms that come out of nowhere plus 100 degree weather. So you're talking rain water hitting a super hot surface. I guess that would cause little tiny fractures in the material.
Tonneau Covered Agent: I've heard of that occurring, I don't believe it's been addressed. I'm not positive on that, but I know that that doesn't happen with the aluminum covers like the BAKFlip MX4.
Dodge Ram Owner: Right. The only downside to the aluminum though that I don't like is that you toss something on the bed of your truck real quick and it dents.
Tonneau Covered Agent: I see.
Dodge Ram Owner: So between those 2 covers you either face the FiberMAX issue or you face the issue with something getting tossed on your bed and denting it. Once it's dented, that's it. There's nothing can be done about it.
Tonneau Covered Agent: Right
Dodge Ram Owner: So it's a give and take. With that being said, that MX4 cover, is that cover a more expensive cover, or is that a cheaper cover than the FiberMAX? I thought the FiberMAX was the more heavier duty one.
Tonneau Covered Agent: So the FiberMAX does stand up to denting better than the aluminum, but the MX4 does cost more. What truck was this for again?
Dodge Ram Owner: It's for a 2019 Dodge Ram, with a 5'7 bed
Tonneau Covered Agent: Okay
Dodge Ram Owner: When I read about the FiberMAX they're saying that the FiberMAX is more durable than the MX4, but the MX4 is more durable than the G2. Is that correct?
Tonneau Covered Agent: That's correct. Yeah, the MX4 is kind of its own animal. It's the most popular tonneau cover on the market, period. So pricing gets a little more competitive.
Dodge Ram Owner: Because the MX4 is the more popular option?
Tonneau Covered Agent: Yes, exactly.
Dodge Ram Owner: Okay. I saw a video on YouTube about a feature that I wasn't sure if they were incorporating yet. They were showing the MX4 and I'm sure it's going to be the same thing with the G2 or the FiberMAX, that they have a new system where it automatically holds the top up. It locks it in place rather than to have the back arm to put it in the little slot there and tighten down the handle. Has that been incorporated into these tops yet?
Tonneau Covered Agent: No, it hasn't. They've been talking about that for 2 years but it has not yet.
Dodge Ram Owner: Okay, yeah I know because I saw a video and I was like oh wait a minute, they got a new locking mechanism where it automatically locks.
Tonneau Covered Agent: Right
Dodge Ram Owner: So that hasn't been put in yet. Alrighty, so on the FiberMAX. Does that still comes with a three year warranty or no?
Tonneau Covered Agent: It's a 2 year warranty
Dodge Ram Owner: Oh it's a 2 year. Okay. So, then the FiberMAX is a 2 year warranty and the MX4 is a 3 year warranty?
Tonneau Covered Agent: That's right
Dodge Ram Owner: Okay, alright and the 3 year covers on the MX4 obviously doesn't cover dents because it's user error, correct?
Tonneau Covered Agent: That's right.
Dodge Ram Owner: Because I'm still leaning toward the FiberMAX even though I've had that, I've had that issue but it's just one of those things where I'm like I don't know if I want to have to deal with the cracks again or if I want to take the chance and go with the aluminum and then take the chance in getting the top dented even though it shouldn't realistically.
Tonneau Covered Agent: Right.
Dodge Ram Owner: So that's something I have to think of real quick. I need to figure out if I want the BAKFlip MX4 or the FiberMAX. I'll give you a call back.
Tonneau Covered Agent: Okay, sounds good, we'll talk to you soon.
- Aubrey Lovegrove
