FAQ — tonneau cover price match


Does the Undercover Armor Flex Have the Rail System on it for a 2018 Toyota Tundra Crew Max With the Short Bed?

Toyota Tundra Owner: My name's Ruben I was calling to get some info on a Tonneau cover.

Shawn: What kind of Tonneau cover you looking at?

Toyota Tundra Owner: I'm looking at the Undercover Armor Flex. Does it have the rail system on it?

Shawn: What kind of truck do you have?

Toyota Tundra Owner: On my truck, it's for a 2018 Tundra Crew Max with the short bed.

Shawn: Those sometimes are a little bit more because of how they have to mount on that rail system. It's an extra kit that goes with it, so let me see what they say here. With deck rail system. You know what? Undercover's actually different, they don't charge you more.

Toyota Tundra Owner: Now do you, what's your sale because I got an email saying that you guys having a sale or something?

Shawn: Yeah the email quote I sent you is actually our new sales price because the prices of everything went up April first, but it's still lower than full retail.

Toyota Tundra Owner: Do you guys match prices, do you have it in stock and do you match prices? Or beat prices?

Shawn: Yes we can typically price match if you can show me proof of pricing elsewhere. But generally we are the lowest you will find.

Toyota Tundra Owner: Oh. Alright man, thank you for your time. I'm going to keep looking around, but I'll probably call you back if you have the lowest prices.

Shawn: You got it, have a good day my friend.

How Do I Get the Best Price on a Truxedo Truxport for a 95 Ford F-350 Long Bed?

Ford F-350 Owner: I had purchased a Tonneau cover from you for another truck. What I'm looking at is the TruXedo TruXport. It's for a '95 Ford F-350. It's a long bed, eight foot bed.

Tonneau Covered Agent: Okay. It's free shipping, and there's no sales tax because you're outside of the state of Arizona.

Ford F-350 Owner: Alright, now I looked up the TruXedo part number. Is that number 238601?

Tonneau Covered Agent: 238601, yes.

Ford F-350 Owner: Okay. I think that's because my other truck is a different year. Same truck though, so that's what I had before. I wanted to make sure.

Tonneau Covered Agent: That's right.

Ford F-350 Owner: Okay. I had emailed last night and I got a quote on that item and there was something else in here about a bed seal?

Tonneau Covered Agent: Yes. A tailgate seal

Ford F-350 Owner: What is exactly is a tailgate seal?

Tonneau Covered Agent: It seals up the inside of the tailgate and keeps dust and water out, which is a nice addition with the tonneau cover.

Ford F-350 Owner: Okay. Like across the bottom where the tailgate touches the bed basically?

Tonneau Covered Agent: Exactly.

Ford F-350 Owner: Okay. Alright. Well, you know what? Let's go ahead and get this ordered I think. I can't finish up the order anyway because I don't have my wallet on me.

Tonneau Covered Agent: No problem. What I can do is I can email you a link here to check out online and then when you get your wallet you can just hop in there and take care of it.

Ford F-350 Owner: Yeah and let me just ask you one other thing. I'm not trying to be a difficult customer but I know the last time I had searched around you guys were one of the better places out there that had it in stock, and you were very helpful. I haven't even looked at pricing on this, but I guess my question is if you offer price matching.

Tonneau Covered Agent: Absolutely. If you were to find it for less anywhere, as long as they're an authorized dealer, we would refund you the difference plus $5.

Ford F-350 Owner: Okay. but rather than going through that, it would probably be easier just to get the price up front and then you don't have to go through the whole refund process and do it twice.

Tonneau Covered Agent: Right.

Ford F-350 Owner: Okay, cool. I know my wife's going to go right to Amazon. If it's on Amazon, is that legit or does it depend on who's selling it?

Tonneau Covered Agent: It depends who's selling it and then you have to remember that they're going to charge sales tax as well on top of that listed price.

Ford F-350 Owner: Okay. That's a good point.

Tonneau Covered Agent: I'm going to shoot this over to you right now. If you don't see it shortly or whenever you get in there, check your spam.

Ford F-350 Owner: Okay, well, thanks for your help today. I appreciate it.