FAQ — Undercover Armor Flex


What is the Best Scratch Resistant Waterproof Tonneau Cover for a 2019 GMC Sierra 1500?

GMC Sierra Owner: I have a 2019 GMC Sierra 1500 with a 5'8 bed, and I need a tonneau cover.

Shaun: What kind of cover were you looking at?

GMC Sierra Owner: Well, you sent me an email on a couple that, or three of them that kind of go over the top. Two from Extang and one from Retrax.

Shaun: Okay.

GMC Sierra Owner: But I think from looking at those and kind of figuring it out, I think we're more in line to do one of the covers that, what do you call it? Low profile? The one that's not on top of the bed, it's in the bed.

Shaun: The tri-fold.

GMC Sierra Owner: The tri-fold. Tri-fold or a roll up, but it looks like the roll ups cost a heck of a lot more.

Shaun: Correct, yeah the Retrax, the aluminum version, which is one with the life-time warranty on it. That one costs more. Are you wanting to get a BakFlip or something like that?

GMC Sierra Owner: Yeah, I'm thinking so. The email I got a couple of weeks ago had the BAKFlip MX4. I like that one. And I was kind of Googling it last night and checking out some reviews. Apparently, folks like it, except that they say it scratches pretty easily.

Shaun: Alright, the one you're going to want, if you're going for the tri-fold, the one you're going to want is UnderCover Armor Flex. It's got LINE-X on it. You can't scratch that cover.

GMC Sierra Owner: Got you. And is it a matte black or a shiny black?

Shaun: Matte black.

GMC Sierra Owner: Okay, and it's pretty good on the water spilling off? Here it is. They're all about the same aren't they, when it comes to that?

Shaun: Yeah, and this one's actually got a five-year warranty instead of a three.

GMC Sierra Owner: Oh, okay, yeah if you could shoot me that one in an email I'll take a look.

Shaun: Okay, I'm going to send you the actual order form. All you got to do if you want to go ahead and do it is click proceed with that. 

What's a Comparable Tonneau Cover to the BAKFlip MX4 for a GMC Sierra?

Sean: Hey. So I just got your email today. I was out after we spoke yesterday. You had a BAKFlip before. What kind of cover are you looking at? Are you looking at wanting to do a BAKFlip again or something comparable?

GMC Sierra Owner: I liked the BAKFlip. I just needed to fit. It seems like it's about a half inch too short. I've been working with James, and he's in the same email, and we tried a lot of different variables. I've tried to push it all the way up against the truck, like the directions call for, then it's a half an inch too short in the back. So I've got a gap that I could just about stick my pinky fingers through. If I try to split the difference and then it leaks on both hands and then I sit it the way it's supposed to at the tailgate. Then it doesn't have enough lip on the front and it's half inch too short up there so that leaks up there. So that's how we got to where we are.

Sean: Right. Let me see here. I think I sent an email about drilling some holes in the cover.

GMC Sierra Owner: I liked that actual style for it that flips. And that one holds like three or four hundred pounds distributed, and it doesn't fade because it's the poly stuff. I've read that the aluminum ones chip and then you can see the aluminum underneath. So that's the reason I was trying to get the poly or whatever you call it.

Sean: Did you get my email about drill some holes in it?

GMC Sierra Owner: Yeah, I figured that ... so they just want me to just randomly go through there and drill holes and then get rid of it and send pictures.

Sean: Yeah. Destroy the cover. 

GMC Sierra Owner: That seems unfortunate. 

Sean: I know man. I actually worked for Undercover, which is BAK's sister company. Just the whole process, getting them back, having people go through and make sure they're good, chances are they're going to be scratched. You know what I mean? It's just more work.

GMC Sierra Owner: I love the cover. I just don't want her to leak.

Sean: No, I know. Here's the tough part of the conversation here. So we tried the BAKFlip. You're set on that style I hear, because of the finish and because you feel it's going to be a better finish. I can't agree or disagree. I've never heard of the flaking problems that you're having and I worked for them, you know, so I, I've never seen that personally. It might be something new on the MX4. MX4 is kind of a new cover. I wasn't around the whole time during that.

GMC Sierra Owner: It's just what I've saw on the Internet.

Sean: Right, but what I was going to say is, I can get you the credit on this one as soon as you give me those field destroy pictures. And then what I'd honestly like to get you into is the Undercover Armor Flex. Unfortunately, it's a little bit more money. 

GMC Sierra Owner: Tell me about it. What's it's specs?

Sean: Okay, so what it is, it's going to be the same exact look as your BAKFlip. The only difference is, it's got a five-year warranty because it's got Linex on top of the cover. So the cover looks just like your BAKFlip, but it's got that Linex coating. So you could take a key to it and go back and forth on your cover, you're not going to scratch it. It's something new they started doing. Like I said, five-year warranty. It looks exactly the same. The only difference is whenever you fold it all the way up, it stands in the 90 degree angle instead of leaning against your cab. So it does tend to block that third brake light on some vehicles. I'm not sure if it will on the new Sierra, but that's the only difference between the Undercover and the BAKFlip product, are those three things. The warranty, the finish and the functionality.

GMC Sierra Owner: What causes it to not lean against the back window? Because that one comes just underneath it. I have a camera near the third light. It's a digital LED camera that's in there. That's how I see out my back window.

Sean: Right. Well here's a little bit of inside knowledge. So an Undercover historically made a one piece ABS Tonneau cover, okay? We obviously realize that industry is going towards the folding. So what did we do? We saw BAKFlip and we said, okay, we're going to start making that. So the leaning against the window is something that was either patented or something of that nature to where we couldn't do that. So that's why it stands at a 90 degree angle. It's held by prop rods, and they work flawlessly. Again, I don't know how often you drive with it all the way up, and they are really easy to remove if you know you're going to be driving with it all the way up, if that's going to be a a common occurrence for you.

GMC Sierra Owner: What stops it from leaning forward to try to hit the window if you break or take off?

Sean: Well, I mean they've got the prop rod on either sideand they're quick release prop rods, but they've got like a ball stud in the rail and then a ball stud on the cover itself.

GMC Sierra Owner: Okay. And it's still basically three folding pieces. And what's the weight that it holds?

Sean: The weight on that one I believe is going to be the same as BAKFlip. They don't actually mention it here on their website unfortunately, but I believe it is four to 500 pounds evenly distributed, of course.

GMC Sierra Owner: Okay. And it says that it fits my truck and install the same way without me having to drill holes in my truck?

Sean: Yes sir.

GMC Sierra Owner: Okay, well I'll give it a try.

Does the Undercover Armor Flex Have the Rail System on it for a 2018 Toyota Tundra Crew Max With the Short Bed?

Toyota Tundra Owner: My name's Ruben I was calling to get some info on a Tonneau cover.

Shawn: What kind of Tonneau cover you looking at?

Toyota Tundra Owner: I'm looking at the Undercover Armor Flex. Does it have the rail system on it?

Shawn: What kind of truck do you have?

Toyota Tundra Owner: On my truck, it's for a 2018 Tundra Crew Max with the short bed.

Shawn: Those sometimes are a little bit more because of how they have to mount on that rail system. It's an extra kit that goes with it, so let me see what they say here. With deck rail system. You know what? Undercover's actually different, they don't charge you more.

Toyota Tundra Owner: Now do you, what's your sale because I got an email saying that you guys having a sale or something?

Shawn: Yeah the email quote I sent you is actually our new sales price because the prices of everything went up April first, but it's still lower than full retail.

Toyota Tundra Owner: Do you guys match prices, do you have it in stock and do you match prices? Or beat prices?

Shawn: Yes we can typically price match if you can show me proof of pricing elsewhere. But generally we are the lowest you will find.

Toyota Tundra Owner: Oh. Alright man, thank you for your time. I'm going to keep looking around, but I'll probably call you back if you have the lowest prices.

Shawn: You got it, have a good day my friend.

What's the Difference Between BAK and Undercover Tonneau Covers?

GMC Sierra Owner: What's the main difference between the BAK and Undercover tonneau covers?

Peter: Undercover and BAK are actually sister companies, so the products are almost identical; they're very similar.

GMC Sierra Owner: Okay. The Undercover Armor Flex, for example. What does that consist of? Is that a three panel?

Peter: It is.

GMC Sierra Owner: Okay and that Armor Flex folds back three times?

Peter: Yes.

GMC Sierra Owner: Versus the BAKflip what are the pros and cons to one or the other?

Peter: Armor Flex has the best warranty of five years.

GMC Sierra Owner: And then what would be the price difference?

Peter: The Bakflip MX4 is going to be slightly cheaper.

GMC Sierra Owner: Okay. You said MX4, okay. It looks like here there's also a BAK Revolver X2. What is that? 

Peter: Yes, that's the hard roll up cover.

GMC Sierra Owner: Okay. So you're saying out of all these you say the Undercover is probably the best?

Peter: Yeah.

GMC Sierra Owner: With the roll up one, is it still a hard cover?

Peter: Yeah, it's aluminum underneath, there's vinyl on top.

GMC Sierra Owner: Okay. Okay, cool. And I see Undercover Ultra Flex.

Peter: That's the same as the Armor Flex but it doesn't have the LINE-X coating on top.

GMC Sierra Owner: Okay, I got you. Cool. Well I guess I'll need some more research and figure it out. What would be a timeline as far as how long it takes to get here?

Peter: Three to five days.

GMC Sierra Owner: Cool. What if I can't figure out installation? How would you recommend going about that?

Peter: You'd have to take it to a shop, but I really don't think you're going to have an issue with that.

GMC Sierra Owner: Okay. Okay, cool. Alright sir, well let me figure out which tonneau cover I want and then I can get back in touch with you guys.

Peter: Okay. Sounds good.

What is the Recommended Hard Cover for a 2010 GMC Sierra?

GMC Sierra Owner: Yes, I was reaching out to you to discuss a bed cover for my truck. I didn't know if I caught you at a good time.

Peter: What truck is it for?

GMC Sierra Owner: This will be a 2010 GMC Sierra.

Peter: Okay. Got it, and what's the bed length?

GMC Sierra Owner: That... I was hoping would be a standard thing that you would have.

Peter: It could be a short bed, it could be the standard size bed, so it's either a five eight or a six and a half foot.

GMC Sierra Owner: Okay, yeah it's just a standard 2010 crew cab GMC Sierra two wheel drive. So I would think it would be a standard bed. It's not an extra long bed.

Peter: Do you have a crew cab?

GMC Sierra Owner: Yeah, I do have a crew cab.

Peter: It could be a short bed. It could be one or the other, but that's okay. We'll just have to measure it before you order. Which cover were you looking at?

GMC Sierra Owner: To be honest with you, I just wanted to see if I could get some help to detail it out. I prefer the hard cover. That or kind of flush with the bed of the truck if that makes sense. It wouldn't be over the truck. Do you recommend the Undercover Armor Flex?

Peter: Okay, the Armor Flex, it's very popular. It's a really nice cover. I've got that for a great price. It's free shipping and there's no sales tax. It's ordered from outside of Arizona.

GMC Sierra Owner: Okay. Tell me a little bit about your company.

Peter: Yeah, we've been in business for about 7 years. My name's Peter. I basically handle the majority of the sales over here, but we are a smaller company. We have less overhead than the big companies so we can actually pass on the savings to you. We work directly with the manufacturers because they have the best quality control and yeah, we sell tonneau covers at the best price.

GMC Sierra Owner: Okay, and you're just the logistics piece behind it. Is that right?

Peter: Right. We're a reseller.

GMC Sierra Owner: Got you. And I don't know a lot about tonneau covers versus like a BAKflip, is that one of them?

Peter: Yes.

GMC Sierra Owner: So, I mean honestly, I need to do a little bit more research. But I'll think about the Undercover Armor Flex