FAQ — Truxedo Truxport


What's The Best Roll Up Tonneau Cover That Sits on Top of the Rails for a 2018 Chevy Silverado?

Chevy Owner: Hey Peter. I just bought a 2018 Chevy Silverado, a quad cab pickup and I'm looking to put a Tonneau cover on it. It has a 6'5 bed

Peter: Okay.

Chevy Owner: This is what I'm looking for. So Chevy doesn't have like the under rail clamps? It doesn't go all the way to the back are you aware of that? You can't put a clamp under the rail all the way back towards the tailgate cause there's about a foot error that just won't allow you to put a clamp.

Peter: Right.

Chevy Owner: So the last Tonneau cover I had on my 2013 kind of stuck up a little bit in the back cause you couldn't get a clamp on it. So I don't know if there's something specific for Chevy and as far as mounting. And then the other thing I'm looking for is I want it to sit up just a little bit higher. The last one I had was very flush with the rails on the bed, but sometimes I put garbage cans in the back. I lay them down. So on my Ford F-250 I had, it was raised up a little bit and when I laid the garbage cans in there I could still roll the Tonneau cover out and secure it, and you couldn't tell that there was garbage cans in the back.

Peter: Okay. So are you wanting a hard cover?

Chevy Owner: No, I want to be able to roll it up.

Peter: Okay, so a soft roll cover, probably the most popular, the best quality is going to be the TruXedo Lo Pro. That one does sit a little more low profile though. So I'm thinking maybe the TruXedo TruXport that sits up on top of the bed rails, and that's a really popular option as well. That's got a five year warranty. It's free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Chevy Owner: Okay. Yeah. Let's do that.

Peter: Okay. So we've got the TruXedo TruXport for the 2018 Silverado 1500 six and a half foot bed. Allow about five to seven days for delivery on this. You're going to receive a email confirmation here in just a second. You're good to go!

Where Can I Buy The Truxedo Truxport 72401 for My Chevy Silverado?

Silverado Owner: I need to order a tonneau cover for my Silverado.

Peter: Okay, and what are all of your truck's details?

Silverado Owner: It's for 2019 Silverado. My brother got one from you guys. He has the same truck so I know exactly which one I need.

Peter: Okay. Is it the shorter bed?

Silverado Owner: Yeah. Short bed.

Peter: Okay. And which cover?

Silverado Owner: I think it's item 272401. Does that help?

Peter: 272401. Okay. Truxedo?

Silverado Owner: Yeah. It's a Truxedo cover. 

Peter: Okay, it's a Truxport? Got It. Okay. Yep. It's free shipping and there's no sales tax if you're ordering it from outside of Arizona.

Silverado Owner: Definitely am. Okay so it's a 2019 Chevy Silverado 1500 with the 5' 9" bed.

Peter: Right. Okay. So allow about five to seven days for delivery on this.

What Are The Cheapest Tonneau Cover Options For a 1997 Toyota T100 SR5 Extended Cab?

Toyota Owner: I'd gotten an email from you about tonneau covers, that there was a discount going on.

Peter: Yes, what truck is it for?

Toyota Owner: It's a 1997 Toyota T100 SR5 extended cab, 3.4 liter engine.

Peter: What's the bed length?

Toyota Owner: I'm not 100% sure on the bed length

Peter: I'll need that information before you order. What kind of cover were you looking for?

Toyota Owner: I don't want a real expensive one. I can't afford a real expensive one. Give me some of your lower priced options, please.

Peter: Sure. A good option might be the Truxedo Truxport. It's a soft roll up cover. It's a really popular unit. It's got a five year warranty. All of our covers include free shipping and there's no sales tax if you're ordering outside of Arizona. That's the least expensive option for that vehicle.

Toyota Owner: Okay. What's your step up from the Truxedo Truxport?

Peter: Step up from there's going to be the Truxedo Lo Pro. It's got a lifetime warranty. It sits more low profile like almost flushed inside the bed rails. That one holds up really well for years and years. That's probably the most popular soft roll up out there.

Toyota Owner: I'll tell you what. I'll see if I can get the bed measured tomorrow and I will call you back.

Peter: Sounds Good!

How Long Does Shipping Take on a Truxport Cover for a 2015 Ford F150 Crew Cab?

F-150 Owner: I was checking in this past week and I ran across an e-mail for you guys. And then, you were responding I just never got back to you. But I was interested in getting, I believe it's a Truxedo Truxport tonneau cover.

Peter: Okay. What truck is it for?

F-150 Owner: It's a 2015 Ford F150 crew cab with a 5-7 bed.

Peter: Okay. Yeah. So it's going to be free shipping and there's no sales tax if you're ordering outside of Arizona.

F-150 Owner: Right. So what would be the soonest that that could arrive here? Do you have any idea, or?

Peter: It's usually about five days.

F-150 Owner: I would need it by a week from tomorrow. I could still potentially get it by this weekend you think?

Peter: Yes.

F-150 Owner: Are the latches pretty good on those?

Peter: Yeah, I believe they are.

F-150 Owner: I recently bought a cheaper unit through eBay and we were installing it a couple weekends ago, and it had little plastics things on it where it rotates in the cradle and latches down on the back. And this little pin broke off right away. So I need to get something a little better quality than this.

Peter: Yeah, I totally understand. So it's a 2015 F150 short bed?

F-150 Owner: Right. Crew cab, yep.

Peter: Okay. I'll get this set up for shipping and you will be all set!

Is the cost of a Truxedo TruXport lower for a Short Bed Than a Long Bed?

F-350 Owner: I spoke to you, I believe yesterday or the day before, about a Tonneau Cover. You had sent me a link where I could pay. The one thing that I noticed on the link is when I spoke to you and an email followed with a phone only tailgate seal.

Peter: Oh okay.

F-350 Owner: And that tailgate seal's not on the invoice that you had emailed to me so I figured I'd call and order just to make sure I got everything.

Peter: Yeah, I remember you. Okay, it was a Truxedo TruXport, correct?

F-350 Owner: Yep, 238601 was their part number for the TruXport.

Peter: That's it. Let me get the tailgate seal kit in here. The tailgate seal kit's going to come from our office here in Arizona. So it will arrive separately but I can get everything on the way. So you're wanting to place this order right now?

F-350 Owner: Yes, I would. Can you help me place the order over the phone?

Peter: Okay. Everything looks good. Can you just confirm your truck?

F-350 Owner: 1995 Ford F-350 eight foot bed.

Peter: Perfect. Yeah so you're all set. Looks good.

F-350 Owner: Okay. Well thank you very much. Just on a side note, I also have '93 short bed. Would a tonneau cover for that be cheaper?

Peter: For the TruXport?

F-350 Owner: Yeah. I'm not going to order it today. I'm just curious on the cost for the TruXport on my other truck.

Peter: Yeah, the prices are always a little lower if you have a short bed instead of a long bed.

F-350 Owner: Okay, so if we decide to add one on that, I'll give you a call back on that then.

Peter: All right. Sounds good.

How Do I Get the Best Price on a Truxedo Truxport for a 95 Ford F-350 Long Bed?

Ford F-350 Owner: I had purchased a Tonneau cover from you for another truck. What I'm looking at is the TruXedo TruXport. It's for a '95 Ford F-350. It's a long bed, eight foot bed.

Tonneau Covered Agent: Okay. It's free shipping, and there's no sales tax because you're outside of the state of Arizona.

Ford F-350 Owner: Alright, now I looked up the TruXedo part number. Is that number 238601?

Tonneau Covered Agent: 238601, yes.

Ford F-350 Owner: Okay. I think that's because my other truck is a different year. Same truck though, so that's what I had before. I wanted to make sure.

Tonneau Covered Agent: That's right.

Ford F-350 Owner: Okay. I had emailed last night and I got a quote on that item and there was something else in here about a bed seal?

Tonneau Covered Agent: Yes. A tailgate seal

Ford F-350 Owner: What is exactly is a tailgate seal?

Tonneau Covered Agent: It seals up the inside of the tailgate and keeps dust and water out, which is a nice addition with the tonneau cover.

Ford F-350 Owner: Okay. Like across the bottom where the tailgate touches the bed basically?

Tonneau Covered Agent: Exactly.

Ford F-350 Owner: Okay. Alright. Well, you know what? Let's go ahead and get this ordered I think. I can't finish up the order anyway because I don't have my wallet on me.

Tonneau Covered Agent: No problem. What I can do is I can email you a link here to check out online and then when you get your wallet you can just hop in there and take care of it.

Ford F-350 Owner: Yeah and let me just ask you one other thing. I'm not trying to be a difficult customer but I know the last time I had searched around you guys were one of the better places out there that had it in stock, and you were very helpful. I haven't even looked at pricing on this, but I guess my question is if you offer price matching.

Tonneau Covered Agent: Absolutely. If you were to find it for less anywhere, as long as they're an authorized dealer, we would refund you the difference plus $5.

Ford F-350 Owner: Okay. but rather than going through that, it would probably be easier just to get the price up front and then you don't have to go through the whole refund process and do it twice.

Tonneau Covered Agent: Right.

Ford F-350 Owner: Okay, cool. I know my wife's going to go right to Amazon. If it's on Amazon, is that legit or does it depend on who's selling it?

Tonneau Covered Agent: It depends who's selling it and then you have to remember that they're going to charge sales tax as well on top of that listed price.

Ford F-350 Owner: Okay. That's a good point.

Tonneau Covered Agent: I'm going to shoot this over to you right now. If you don't see it shortly or whenever you get in there, check your spam.

Ford F-350 Owner: Okay, well, thanks for your help today. I appreciate it.