FAQ — Toolbox Tonneau Cover


How Do I Confirm That I Received The Correct Part Number For an Extang Solid Fold 2.0 for a 2019 Ford F-150?

Tonneau Covered Customer: You sent me a Tonneau Cover last week. But unfortunately I think it's the wrong one. Can you help me confirm the part number?

Peter: It was an Extang Solid Fold 2.0, correct?

Tonneau Covered Customer: Correct. . It was an Extang Solid Fold 2.0 for a 2019 Ford F-150 with a six and a half foot bed.

Peter: Okay. Let me double check here.

Tonneau Covered Customer: I went up and looked at Extang's website and it's something like 83418 but they sent me a 84418.

Peter: So the part number should actually be 84480.

Tonneau Covered Customer: I looked on their website and I think it's supposed to be 83480, because the one that they sent me is for a toolbox. So it's only like five foot three, something like that.

Peter: Oh, I see. It was a toolbox Tonneau but you don't have a toolbox, that's what you're saying?

Tonneau Covered Customer: Correct. I do not have a toolbox

Peter: Okay. Customer service will be in in about an hour. We're going to get this swapped out for you, obviously for free. This is our mistake and we're going to get the correct one on the way and we're going to get a return shipping label for that one. Keep an eye on your email. You'll be hearing from them shortly and once again, I apologize.

Tonneau Covered Customer: Fortunately, I didn't destroy the box opening it, so it's already packed. But I don't have the plastic strapping materials, so asking for recommendations on getting that box sealed up well, right. I used packing tape, but I don't think that would hold it completely. Get some recommendations from him on what I can do to make sure that it gets back there in one piece.

Peter: Okay, will do. Yeah, they're good at that and you'll be hearing from them shortly.

What Information is Needed to Order an Access Toolbox Tonneau Cover for a 2013 Ford F250

Ford F250 Owner: Hi, I sent in an email yesterday for a quote for an Access Toolbox Edition tonneau cover for a 2013 Ford F250.

Peter: Okay. And what was the bed length?

Ford F250 Owner: 6'8", I believe.

Peter: Okay. Let me see. Give me just a moment here. Do you know the dimensions of the toolbox?

Ford F250 Owner: I want to say it's 18 to 20 wide.

Peter: Okay. So it's a standard toolbox?

Ford F250 Owner: Yeah. Because they only work up to 21 inches wide, I believe, for that Access Toolbox cover?

Peter: Right, right. Okay, so, that sounds good. And then did we send you a quote?

Ford F250 Owner: Yes. With free shipping, and no sales tax outside of Arizona?

Peter: Correct. Did you want to get that ordered today?

Ford F250 Owner: I do. Yeah. Looks like the toolbox is 20 inches wide.

Peter: Okay.

Ford F250 Owner: Just another quick question, it did say on that email that you also get a free gift, the tailgate seal kit. Is that included, or no?

Peter: It is, but it will come from our office here in Arizona. So it'll arrive separately.

Ford F250 Owner: All right, great. Thank you very much.

What is the Best Tonneau Cover for a 2018 GMC Sierra with an 18 inch Toolbox?

GMC Sierra Owner: I went online last night to check out tonneau covers, and I'm interested in the Access cover.

Peter: Okay.

GMC Sierra Owner: I'm calling you because you quoted me on a price. I need it for 2018 Sierra or GMC Sierra 1500 and it's a 5'8 bed. I'm getting the toolbox tonneau cover so I have an 18 inch toolbox in there.

Peter: Ok, great. It's also free shipping and there's no sales tax since you're ordering from outside of Arizona.

GMC Sierra Owner: Okay. Now this is an Access cover, right Peter?

Peter: Yes. It's the Access toolbox cover, absolutely.

GMC Sierra Owner: Okay and this tonneau cover should fit the truck description that I gave you, correct?

Peter: Yes.

GMC Sierra Owner: Okay. All good, then I want to go ahead and order that Access Toolbox cover.

Peter: Okay. So I'll get this shipped out today. You should receive it early next week. You're gonna get an email confirmation here in just a second. Have a great day!