FAQ — Dodge Ram 2500


What's the Price Difference for Wide Rails on a Retrax Pro MX for a 2013 Dodge Ram 2500?

Dodge Owner: You emailed me on a Retrax bedcover for my Dodge.

Peter: Okay.

Dodge Owner: It was a Retrax Pro MX.

Peter: Okay.

Dodge Owner: I just called the number on the email. It said that the Retrax has 20% off or something like that for a special savings event or something like that.

Peter: Yeah. Did we send you a quote yet?

Dodge Owner: You sent me a quote. That one came in first, then the email after that came in a few hours later about the sales event. So I don't know if that was applied to both.

Peter: What truck is it for?

Dodge Owner: The 2013 Dodge Ram 2500.

Peter: Okay.

Dodge Owner: Six and a half foot bed.

Peter: Okay I just sent you the quote including that discount. It's free shipping and there's no sales tax if you're ordering it from outside of Arizona.

Dodge Owner: Okay. What about, how much more for the, they call it the wide rails?

Peter: Wide rails is just $40 more.

Dodge Owner: Okay. Okay, so the quote you gave me was pretty much the accurate quote. It just came in after the other email I guess. Is that the sale price?

Peter: It is. What I sent was the sale price.

Dodge Owner: Okay. And you're an authorized dealer and all the stuff as far as warranty goes and everything?

Peter: Yes, absolutely.

Where Can I Get the Best Price on a TruXedo Sentry CT tonneau cover?

Dodge Ram Owner: I just received an email about a TruXedo Sentry CT tonneau cover.

Peter: Okay. And what truck was it for?

Dodge Ram Owner: It was for a 2018 Dodge RAM 2500 with the six foot, four inch bed.

Peter: Okay, yeah free shipping. There's no sales tax either if you're ordering from outside of Arizona. You want to get that ordered today?

Dodge Ram Owner: Yeah. You sent me the best price I've seen on a Truxedo Sentry. Who are you with again?

Peter: I'm with TonneauCovered.com.

Dodge Ram Owner: You guys are based out of Arizona, correct?

Peter: That's right.

Dodge Ram Owner: Okay. What is the shipping time typically from Tonneau Covered?

Peter: Usually about five to seven days.

Dodge Ram Owner: Okay. That's pretty normal. Can I order this online at that price or do I have to do this over the phone?

Peter: It's up to you. I can take care of it with you right now or I could email you a link to do it online. It's up to you.

Dodge Ram Owner: I'd rather do it online if you don't mind.

Peter: Okay. Alright, I'm going to shoot this over to you right now. If you don't see it shortly, just check your spam. I'll see it on my end here once you complete the purchase, and then I'll get it shipped right out.

Dodge Ram Owner: Okay. All right, I appreciate that. Thank you.

How Do I Order a BAKFlip G2 and BAK Box for my 2018 Dodge Ram 2500 Without Ram Boxes?

Dodge Ram Owner: I was just calling back to talk about that BAKflip G2 that you gave me the quote on.

Peter: Okay. What truck was it for?

Dodge Ram Owner: It's a 2018 Ram 2500 with a six foot four inch bed.

Peter: Okay. Yep. It's free shipping, and there's no sales tax as you're ordering from outside Arizona.

Dodge Ram Owner: Wonderful. Let me ask you something. The BAK Box that goes with that. Can you still honor your original quoted price on that?

Peter: Yes, I can do that.

Dodge Ram Owner: Okay. So let me go ahead and order both of those then.

Peter: Okay. I'll get you going here. And you said it's a 2018 Ram 2500 six foot four bed. And you don't have Ram boxes do you?

Dodge Ram Owner: No, It does not. It does not have the Ram Box.

Peter: Okay, so allow about five to seven days for delivery on this. You are gunna receive and email confirmation here in just a moment. Here we go. And you are all set.

Dodge Ram Owner: Okay, How does that ship? It is UPS or FedEx?

Peter: It's gonna be FedEx ground

Dodge Ram Owner: Okay, Okay, that will work. We are going on vacation soon. Was that business days? Five to seven business days for shipping?

Peter: No, just 5 to 7 days. So you might get it before you leave. Alright we yeah you are all set.

Dodge Ram Owner: Okay, thanks very much peter. I appreciate it.