FAQ — BAK Tonneau Cover

How Do I Get Financing on a Tonneau Cover?

Tonneau Covered Customer: Hi, yes, I'm looking to order a tonneau cover.

Sean: Okay. What kind of tonneau cover is it?

Tonneau Covered Customer: I'm looking at a BAK cover. I received a link to buy one, but I must've deleted.

Sean: I'll email that to you again. All you got to do is fill in your shipping information and billing information and credit card, and you're good to go.

Tonneau Covered Customer: Alright, so the prices are still the same?

Sean: It's an extra 20 bucks now, but I'll honor the original price.

Tonneau Covered Customer: Okay, and that still comes with that free tailgate seal that was on there? It says you'll send a free one.

Sean: I'll add to it to the order.

Tonneau Covered Customer: Okay, and what's that place where you can split the payments up? You take payments on it?

Sean: Klarna is a company that will allow you to make payments.

Tonneau Covered Customer: Okay, Klarna will be on there?

Sean: Yes, sir.

Tonneau Covered Customer: Okay, thank you so much.

Does Having a Deck Rail System on a 2014 Tundra Double Cab Change the Price of a Tonneau Cover?

Toyota Tundra Owner: I was speaking to Pete via email about the BAKflip MX 4 Cover, and he asked a question about a deck rail. I just got a 2014 Tundra pick-up truck, a double cab, and I wasn't sure exactly what he meant by a deck rail system inside the bed.

Toyota Tundra Owner: Yeah, then I guess I do have a deck rail system.

Toyota Tundra Owner: Oh, okay. I think he might have misunderstood me. I told him I had something inside. But I thought you meant those bars on top of the actual cab. The bed. Because some trucks have those big bars that go across, that run the bed length. But I don't have that. But I do have the adjustable tie downs inside the bed, up top, I think on the side.

Toyota Tundra Owner: Yeah. 2014 Tundra, double cab.

Toyota Tundra Owner: I believe it's a 6.6. It's not the short bed, it's the one in between the short and the long bed. So I believe it's the 6.6 one. It's a limited edition, if that makes any difference. But I'm assuming not.

Toyota Tundra Owner: That's still not too bad. It's a little bit cheaper than online, that's for sure. Let's do it. 

What's the Best Hard & Soft Tonneau Cover for a 2001 Ford F150 with an Extended Cab?

Ford F150 Owner: I was just calling about a tonneau cover, just to see what kinds you offer.

Ford F150 Owner: It's a 2001 Ford F150. It's an extended cab model.

Ford F150 Owner: I was kind of inquiring about a hardtop cover, the folding type.

Ford F150 Owner: Okay, so the G2 is the least expensive hard cover, you say?

Ford F150 Owner: Okay. Now what is the most popular tonneau cover that you all pretty much really sell?

Ford F150 Owner: Okay. Is the BAKFlip G2 somewhere on the site? That way I can look at it and see how it looks?

Ford F150 Owner: And the website is tonneaucovered.com, right?

Ford F150 Owner: What is the next grade under a hardtop? Do you have a soft hard top?

Ford F150 Owner: Is that Extang cover durable as well?

Ford F150 Owner: And what warranty do these covers come with?

Ford F150 Owner: And the soft cover, now what is that one called? I'm going to take a look at that one, too.

Ford F150 Owner: Now is this Trifecta dual bolt, just like the BAKFlip one? Like leak-wise and durable?

Ford F150 Owner: Well, let me take a look at these different covers on your website then, and then I will go from there. I'll definitely be calling you back.

Peter: Sounds good

Best Tonneau Cover for a 2018 GMC Crew Cab Short Bed: BAKFlip MX4 vs G2

GMC Owner: I just bought a new truck recently, a 2018 GMC, and I'm looking to get a tonneau cover

GMC Owner: Crew cab short bed

GMC Owner: What's the difference between the MX4 and the G2?

GMC Owner: That's a good plus for the MX4. What about the warranty?

GMC Owner: Okay, well that pretty much seals the deal. You said it's the matte satin finish instead of shiny?

GMC Owner: I do. Alright and that's free shipping for what I understand right?

GMC Owner: Good deal. Well can I go ahead and order one?

BAK Tonneau Cover Information for a 2014 Chevy 2500 With Six and a Half Foot Bed.

Chevy Owner: I looked online and you sent me a reply on the price of a BAK tonneau cover for my 2014 Chevy and I have some questions on it.

Chevy Owner: It's a four section Tonneau cover, right?

Chevy Owner: And my concern is that if I fold it up, I either have to have it standing up or it can be laid down. I have a fifth wheel camper and I'd rather not have it standing up when it's folded up, but I would like to have it all folded up on the fourth one if that's possible. So I was wondering what the dimension of that was.

Chevy Owner: Yes.

Chevy Owner: 2014 Chevy 2500, standard bed, six and a half foot bed.

Chevy Owner: Okay. I would appreciate that.

Ordering the Correct Size BAKFlip G2 for a 2017 Dodge Ram 1500

Ram Owner: I went to your website and was looking into another tonneau cover to order. And I got a couple questions. If you look at your records, I ordered for a RAM 1500 about five, six weeks ago.

Peter: Okay.

Ram Owner: It came in and it was the wrong size. My son told me the wrong length of the bed. It was a BAKflip G2.

Peter: Okay.

Ram Owner: And you know, as soon as I pulled the first rail out of the box and put it on his truck, I could see that we were about six to eight inches too short. So of course I measured his truck bed at that point and said "Yeah, my son gave me the wrong bed size."

Peter: Right.

Ram Owner: But I also noticed that the width, the width for the cover itself was too short. It wasn't wide enough. In other words, the holes that are designed to lock the cover onto the side rails at the front, at the leading edge was considerably too short, probably upwards of four inches too short. So is there a difference in the width of a bed between a 226207 and a 226203, which is for the six foot four inch bed?

Peter: Every bed is different. So I guess it's kind of a short answer. But every bed is different. Did we end you getting you the correct size?

Ram Owner: No, I have not ordered the replacement because after finding out what the return policy was, I decided to keep it and try to sell it myself. It was going to cost me too much to return it.

Peter: Right, okay.

Ram Owner: So I'm definitely not going to order another one until I know for sure it's going to fit.

Peter: Right, I gotcha. So let me see. What was the year, make and model?

Ram Owner: It's a 2017 Dodge RAM 1500. And the original one I ordered was for the five foot seven inch bed without the RAM box.

Peter: Okay.

Ram Owner: And I looked on your site for the six foot four inch bed and the model number is a BAK 226203. So the reason I'm calling is to make sure that the width of the 203 is wider than the 207.

Peter: Yes, it'll be a perfect fit. Every bed is different. Even when they're shorter. All of the appropriate hardware and shims and everything will be there. So yeah, it'll be a perfect fit.

Ram Owner: And if it's not a perfect fit, are you guys going to return it at no cost to me?

Peter: Yeah, if there was a manufacturer defect or something like that. That would be the only time it wouldn't be a perfect fit.

Ram Owner: I'm a little skeptical. I mean, I would think that the only difference in a bed would be the length, but you're telling me that no, the beds can be wider too. That's what you're saying.

Peter: It can, it can depending on ... But the point is that you don't have to worry because the manufacturer knows the exact dimension. And so when they associate with a part number, it's going to be a perfect fit, unless in the rare, very rare case that there was some sort of manufacturer defect with that one specific cover that was sent out ... And that can happen from time to time. Like they, for whatever reason, in manufacturing there was some defect that made it longer or wider or something like that, obviously we'll take care of that. Short of that, it should be a perfect fit.

Ram Owner: Okay. Can you verify that this is the correct model, the 203? That's for a '17 RAM 1500 with a six foot four inch long bed without the RAM box.

Peter: Box. Yes, this is it.

Ram Owner: Okay, let me go and order it.

**Transaction Completed**

Peter: Okay. So allow about five to seven days for this. You're going to get an email confirmation here in just a second. If you ever have any issues, just give me a call personally and I'll do whatever I can to help you.

Gerald: Very good.