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Where Can I Find an Official Receipt to Claim My Tonneau Cover Rebate?

Tonneau Covered Customer: Hey, Shawn. My name is Tonneau Covered Customer and I recently bought a Retrax cover from you guys. And I was just wondering if I can get an official receipt, so I can turn it in for the rebate.

Shawn: Yeah. Give me one second here.

Tonneau Covered Customer: Is that all I need from you guys for the rebate?

Shawn: Yeah. The rebate form should specify anything else you need to send in.

Tonneau Covered Customer: Okay thanks.

Shawn: No problem. I emailed the receipt to you just now. You're all set.
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How Heavy are the Flips in the Tri-Fold of the BAKFlip MX4?

GMC Owner: I saw your advertisement on the Internet and I got a price quote. I'm looking for a bed cover for my wife's pickup and I was wondering if you can help me out.

Peter: Yeah, definitely. What truck is it for?

GMC Owner: It's a 2018 GMC pickup.

Peter: Okay.

GMC Owner: 5'9" or 5'8" bed.

Peter: Okay. The short one. Got It. Was there a particular model you were looking at?

GMC Owner: Well, yeah, I'm looking at two here. The BAKflip MX4 and they're RetraxPRO MX.

Peter: Okay, great. Yeah, the MX4 is my favorite folding cover and the RetraxPRO MX is the best retractable.

GMC Owner: Your pricing is about $300 cheaper than, what I've been seeing elsewhere.

Peter: Yeah. We're known for our pricing here.

GMC Owner: Yeah. Let me ask you about that and that MX4 BAKflip is that, I mean that was pretty sturdy bed cover.

Peter: Absolutely. Yeah. It can hold like 400 pounds on top. It's really heavy-duty.

GMC Owner: Okay, okay. Well, let me ask you a question here on this. I mean because I really like the Retrax, but the price is obviously higher. The only thing I worry about with the BAKflip is my wife being able to flip it. I think she can flip the first one, but then when it comes to the second one. How heavy are those, flips?

Peter: I mean, I honestly, I don't think she'll have a problem. I have many customers who buy these for their wives trucks and never hear about it being an issue. I think she'd be okay with the Retrax, too. Just remember with a short bed that the canister, that the cover retract into is going to take up about 10 inches by 10 inches by the width of the bed.

GMC Owner: Oh, that's right. So, you lose that bed space then.

Peter: Right.

GMC Owner: All right. Okay. Well, that's okay. That's more appealing than to the BAKflip. Okay. Well, Peter, can I call you back here and say in an hour.

Peter: Yeah, no problem.
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Do the AMP Research Power Steps Require an Override Switch?

Tonneau Covered Customer: Hey Peter, can you give me price and availability of AMP running boards, part number 75142-01A?

Peter: Okay. Let me take a look here. Okay. Yeah, these would have to drop ship from the manufacturer. Price on them, I've got, let's see. I just emailed you a price quote, but it would probably take about two weeks to receive them.

Tonneau Covered Customer: Okay. Now, is there any shipping charge?

Peter: No. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Tonneau Covered Customer: Okay. And now, does it also require, like an override switch? And also, is there a wire harness that you need over and above the wiring that they give you?

Peter: No. It comes with everything you're going to need to get these in.

Tonneau Covered Customer: Okay. What about the override switch though?

Peter: It doesn't require it. Let me see. I'm not even sure if we carry the switches anymore. Let me double check here. Yeah, we do not carry the switches anymore.

Tonneau Covered Customer: Okay. What does that switch actually do?

Peter: So the manual override switch basically makes it where if you didn't want them to deploy for whatever reason you could still open your door without having them deploy.

Tonneau Covered Customer: Okay. Because otherwise, every time you open the door the running board is going to come down, right?

Peter: That's right.

Tonneau Covered Customer: Okay, let me get back to you on these.

Peter: Okay. Sounds good. Thanks a lot.
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How Do I Order the RetraxPRO XR With the T-slot Integrated Rails for My 2018 Chevy Silverado?

Peter: I just got your email here. I just saw you placed your order a few minutes ago for the RetraxPRO

Tonneau Covered Customer: Yes.

Peter: You were wanting the RetraxPRO XR with the T-slot integrated rails?

Tonneau Covered Customer: Yeah. I thought the it had that. It was a slip or whatever on my end.

Peter: Okay, no problem. Give me just a second here. So the price is it's a hundred dollars more for the XR. Is that okay?

Tonneau Covered Customer: That's fine. Yeah.

Peter: Okay. Give me just a second here. Okay, and it was for, was an 2018 Silverado short bed?

Tonneau Covered Customer: Yes. Can you do the adjustment on your end, or do you got to resend that over to invoice me?

Peter: No, I can take care of it here real quick.

Tonneau Covered Customer: Okay, great. Appreciate the help. That's the same cover just with the rails for the cliffs?

Peter: That's right.

Tonneau Covered Customer: Yeah. Yep. Perfect.
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How Long Does a BAKFlip MX4 for a Honda Ridgeline Take to Ship?

Ridgeline Owner: Hi Peter. I entered my email for a price for the BAKFlip MX4.

Peter: Okay. And what truck is it for?

Ridgeline Owner: For a 2019 Honda Ridgeline.

Peter: Okay. Did we send you a quote?

Ridgeline Owner: I got an email that says, "Ask me about my free gift." I never got a quote.

Peter: Oh, okay. Sorry about that. I just sent you a quote. It's also free shipping. And there's no sales tax since you're ordering it from outside of Arizona. And I can also include our Tailgate Seal Kit for free with your purchase.

Ridgeline Owner: How long does it typically take to arrive?

Peter: About five to seven days.

Ridgeline Owner: I'm going to put in my order right now. Can you take an order?

Peter: Sure, yeah, I'll get you going here. Also, just so you know, the Tailgate Seal Kit is going to come from our office in Arizona, so it's going to arrive separately. But I'll get everything on the way here. You'll receive an email confirmation here in just a second. There we go. And you are all set. You're good to go.
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What's the difference between the MX4 and the F1 for a 2019 Nissan Frontier?

Nissan Owner: Hi, Peter. You gave me a quote a couple of days ago on a BAKflip F1 tonneau cover.

Peter: Okay. What truck was it for?

Nissan Owner: It was for a 2019 Nissan Frontier.

Peter: Okay. Yep, and it's free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Nissan Owner: Yep. And that'll fit my six-foot bed, correct?

Peter: Yeah. What year was the Frontier?

Nissan Owner: 2019. Brand new.

Peter: Okay. Yep, I've got it here. Perfect fit.

Nissan Owner: Okay. Question for you. Now, I have a ... I got a guy that deals with covers locally and I went and talked to him and he's got an MX4.

Peter: Okay.

Nissan Owner: And he's pushing the G2 and the MX4.

Peter: Okay.

Nissan Owner: And I'm like, "What's the difference between the MX4 and the F1?" I mean, I want, like, one of the better covers. I don't want something that's going to fall apart in three or four years, you know?

Peter: So, the MX4 is a great cover, too. They're actually the same cover, except the F1 is made of the fiberglass reinforced polymer, which is their strongest material. So, it's going to hold up to denting things, stuff like that, better than the aluminum of the MX4.

Nissan Owner: Right, but is the polymer, is it just as strong as the aluminum and will it outlast everything?

Peter: It's stronger than the aluminum. Yeah.

Nissan Owner: Is it? Okay. Okay. Yeah, okay. I've seen some good reviews about you online. I'd like to order that F1 for myself, please.

Peter: Sure. Yeah. I'll get you going here. You'll get an email confirmation here in just a second, and then allow about five to seven days at the most for delivery on this.
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