Will I My Tonneau Cover and Tailgate Seal be Shipped at the Same Time?


Tonneau Cover Customer: Hi. I ordered a tonneau cover from you on Monday.

Peter: Okay.

Tonneau Cover Customer: I was trying to track the cover, but it says it hasn't shipped yet. I was gonna see if you could double check on that for me and potentially if you know when it would arrive.

Peter: Yeah, it doesn't always update live. It probably has shipped if you ordered on Monday. I'll have to request it from the manufacturer.

Tonneau Cover Customer: It's not too big a deal. I figured it has been done already, but with the tracking, it says it hasn't shipped, so I just wanted to make sure that it wasn't on backorder or something like that.

Peter: No, it's in stock.

Tonneau Cover Customer: Oh, perfect. I had briefly talked to somebody yesterday. I received an email about getting a free tailgate seal with the order of the tonneau cover after I had ordered.

Peter: Yes.

Tonneau Cover Customer: Okay. Do I need that tailgate seal to install the bedrail on the tonneau?

Peter: No it's not required for the installation. In fact, that's coming from our office here in Arizona, so the tailgate seal will arrive separately. 

Tonneau Cover Customer: All right. I appreciate it. Like I said, it's not too big a deal. I just wanted to make sure there wasn't some backorder or something like that. I'm kind of expecting to see it in about seven days or so, correct?

Peter: Right.

Tonneau Cover Customer: Okay, great. Thanks a lot. I appreciate your time.

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  • Aubrey Lovegrove