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Is it Common For a BAKFlip F1 to get Waterlogged?

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Tonneau Covered Customer: I'm having a little trouble. I bought a BAKflip F1 from you guys on September 26, 2016. Apparently, it's gotten waterlogged or something because it weighs about a thousand pounds, I'm trying to open it. I called BAK Industries they said if I could find my receipt, they could replace it. But I can't seem to come up with my receipt, I'm hoping you guys can dig it up.


Peter: Okay. Yes I found it.

Tonneau Covered Customer: Could you email it for me?

Peter: Yep, I'm going to do that right now.

Tonneau Covered Customer: Wonderful. Did you ever hear of that before, them getting waterlogged or something?

Peter: Yeah, so what happens is kind of rare, but I have heard of it. The fiberglass would get a tiny, tiny little crack in it and then over time water can seep in and that can create that issue.

Tonneau Covered Customer: It's like every one of the panels.

Peter: Yeah.

Tonneau Covered Customer: Can't flip the thing open, I had to have some people come in and help me.

Peter: Well I'll send this over so you can get back to BAK and have it replaced under warranty.

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