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How Do I Get Expedited Shipping on a BAKFlip G2 for a 2018 GMC Sierra 1500?

GMC Sierra Owner: I'm interested in the BAKflip G2. Can you honor the price you emailed me?

Tonneau Covered Agent: Yes. It's also free shipping and there's no sales tax if you're ordering from outside of Arizona.

GMC Sierra Owner: Okay, how long does it take to get here?

Tonneau Covered Agent: Oh, five to seven days.

GMC Sierra Owner: I'm leaving to go out of town Friday. It's two weeks and I'd hate to leave it outside.

Tonneau Covered Agent: Okay. I can do expedited shipping on it. That way it will arrive before Friday

GMC Sierra Owner: Just to confirm, you can send me a BAKflip G2 before Friday? My truck is a 2018 GMC Sierra 1500 short bed

Tonneau Covered Agent: Yes. Okay, I'm going to put this in right now so we get it there in time.

GMC Sierra Owner: Okay, I sure would appreciate it.

Tonneau Covered Agent: Yeah, give me just a moment. Okay. Yeah, you're going to receive this probably Wednesday. Or Thursday at the latest. You're all set!
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How Do I Redeem My Retrax Rebate?

Tonneau Covered Customer: When I get the rebate, do I have to order the bars, or how does this rebate thing work?

Peter: No, you just send in the rebate form to Retrax and they will send you the bars.

Tonneau Covered Customer: That's what I'm saying. I send in the rebate and that's when I order it, right?

Peter: You don't have to order anything, you just send in the form.

Tonneau Covered Customer: Right, and then they send it to me? The bars?

Peter: Yes.

Tonneau Covered Customer: I'm going to be out of town. There's going to be different address, so does that matter?

Peter: You'll just indicate that on the form when you send it in.

Tonneau Covered Customer: So I can send it in anytime? Or do I have only until 30 days through this month, or what?

Peter: There is a cut off date on rebates. For this particular rebate it needs to be sent in by, I believe, the 15th of May.

Tonneau Covered Customer: Okay, it says here please allow 10 to 12 weeks for processing.

Peter: You're going to have to ask Retrax about that. We have nothing to do with the rebate.

Tonneau Covered Customer: Okay, I'll just send it in when I can.

Peter: Okay.

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How Long Does Shipping Take on a G2 Max Lift for a 2018 Chevy Silverado?

Silverado Owner: I got an email from you about the pricing on a G2 Max Lift.

Peter: Okay, what truck is it for?

Silverado Owner: It's a 2018 Silverado.

Peter: And what's the bed length?

Silverado Owner: It's 5 foot 8, the measurement is from the ball pin to the inside of the tailgate, correct?

Peter: That's right. Okay, yeah it's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Silverado Owner: Okay. How long does shipping for this tonneau cover take?

Peter: About five days.

Silverado Owner: Okay. All right, let me go ahead and order one.

Peter: All right. Okay, and you're going to get an email confirmation here in just a second. Okay. You're all set.

Silverado Owner: All right. Does it come with a tracking number?

Peter: It does not. I can request tracking, but I probably won't have that for about 48 hours.

Justin: Okay. I appreciate it.

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Does the RetraxPRO MX Make a Wide Rails Cover For the New Chevy Body Style?

Silverado Owner: I'm calling today to check on a Tonneau cover, a Retrax.

Peter: Okay. What model was it?

Silverado Owner: It's a RetraxPRO MX. You sent me a price quote in my email.

Peter: The matte finish?

Silverado Owner: Yeah, the matte finish. Yes, sir.

Peter: What truck was it for?

Silverado Owner: It was for a 2019 Chevrolet Silverado.

Peter: Okay. What was the bed length?

Silverado Owner: It's a short bed.

Peter: Okay. So I've got the RetraxPRO MX in stock. It's free shipping, and there's no sales tax.

Silverado Owner: And was that price for the wide rail for the Chevy?

Peter: No, that's not the wide rail. The wide rail would be $40 more. With the wide rails it increases the price on it.

Silverado Owner: Okay. It is the 2019 short bed, but did I mention it's a new body style?

Peter: Actually, and I apologize for the confusion, but for the new body style they actually do not make the wide rails.

Silverado Owner: Oh, they don't make the wide rails?

Peter: Right.

Silverado Owner: Okay. Well, I'm trying to figure out how it would work. It would just cover up half the stake hole?

Peter: That's right.

Silverado Owner: That's kind of weird. Do they make something that's cut ... I don't know what to do. What would you suggest if they don't ... Would you have something cut out for the stake, or do they make that, too?

Peter: They do not make that for the new body style.

Silverado Owner: So what it's going to do is cover up half the stake hole. That's kind of weird though, isn't it? 

Peter: It actually doesn't look that bad. It looks fine. You aren't really going to notice.

Silverado Owner: Let me try this. Yeah, let's go ahead and get that order in for the standard RetraxPRO MX.

Peter: Okay. So I'm going to get this shipped out right now. Give me just a second here. Okay.

Silverado Owner: And that comes with the seals, the back bed auto grade seal, all that stuff?

Peter: That's right. And I'm getting it in for shipping right now. There we go. I've confirmed it, so you're good to go.
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Where Can I Find the Cheapest Retrax Pro XR for a 2019 Dodge Ram 1500?

Dodge Ram Owner: Hey, I'm looking at the Retrax Pro XR for a 2019 Dodge Ram.

Peter: Okay. Have we sent you a quote yet?

Dodge Ram Owner: I haven't seen, let me look at my emails. Because, I actually did it over the weekend so I didn't expect to see anything yet. It doesn't look that way, so.

Peter: Okay, no problem. I can do the XR. So is it a Ram 1500?

Dodge Ram Owner: Yeah, it's a 1500 with the five seven bed.

Peter: Okay, no Ram boxes?

Dodge Ram Owner: No, no Ram boxes.

Peter: Okay. Give me just a second.

Dodge Ram Owner: Let me look, okay in that email and nope, I don't see it.

Peter: Okay. Hang on one second. Okay, I just emailed you the quote. Plus it's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Dodge Ram Owner: That's for the Pro?

Peter: The Pro XR. Yeah.

Dodge Ram Owner: Pro XR, okay. Right now, they're kinda offering, I don't know if you even have it. I'm looking on just Retrax site. They're offering a free Yakima Jetstream Load Bars?

Peter: That's right. It's roughly a $550 value and we're an authorized dealer so that rebate is good through us as well.

Dodge Ram Owner: Oh wow! And the price you emailed me is what you're offering? That's actually very cheap!

Peter: Yes, we're known for our pricing for sure.

Dodge Ram Owner: Okay. It sounds stupid, but that sounds really cheap for a Retrax Pro XR Cover. That's brand new, right?

Peter: It's brand new, yep. No, we're known for out pricing. We're usually the lowest on this by a good $200 or so.

Dodge Ram Owner: Well, I'm glad I called because the other one I was looking at elsewhere was way more expensive. Wow, I just maybe just order that through you now.

Peter: I have it in stock so you can get it pretty quick.

Dodge Ram Owner: Okay. You know what? Let me go get my wallet so I have the credit card and I'll just order it now.

Peter: So, 2019 Ram 1500 short bed?

Dodge Ram Owner: Short-bed, yeah! It's a five seven.

Peter: Okay.

Dodge Ram Owner: I just went out and measured just for my mind, yeah so. Let me see if I've got that in my email. Yeah, I got an email back from you that said ask about the free gift. The tailgate seal?

Peter: Right. I'll throw that in too. Okay. So, allow about five to seven days for delivery on this. You're going to be getting an email confirmation.

Dodge Ram Owner: I just got something. Yeah, it was celebrate a birthday with us so, let me go back to my inbox and see if something else came up. Oh, you know what.

Peter: Okay, you're all set.

Dodge Ram Owner: I'm glad I got hold of you. I'm glad I found this deal on the internet because this is so cheap.

Peter: Definitely!
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How Do I Order a BAKFlip G2 and BAK Box for my 2018 Dodge Ram 2500 Without Ram Boxes?

Dodge Ram Owner: I was just calling back to talk about that BAKflip G2 that you gave me the quote on.

Peter: Okay. What truck was it for?

Dodge Ram Owner: It's a 2018 Ram 2500 with a six foot four inch bed.

Peter: Okay. Yep. It's free shipping, and there's no sales tax as you're ordering from outside Arizona.

Dodge Ram Owner: Wonderful. Let me ask you something. The BAK Box that goes with that. Can you still honor your original quoted price on that?

Peter: Yes, I can do that.

Dodge Ram Owner: Okay. So let me go ahead and order both of those then.

Peter: Okay. I'll get you going here. And you said it's a 2018 Ram 2500 six foot four bed. And you don't have Ram boxes do you?

Dodge Ram Owner: No, It does not. It does not have the Ram Box.

Peter: Okay, so allow about five to seven days for delivery on this. You are gunna receive and email confirmation here in just a moment. Here we go. And you are all set.

Dodge Ram Owner: Okay, How does that ship? It is UPS or FedEx?

Peter: It's gonna be FedEx ground

Dodge Ram Owner: Okay, Okay, that will work. We are going on vacation soon. Was that business days? Five to seven business days for shipping?

Peter: No, just 5 to 7 days. So you might get it before you leave. Alright we yeah you are all set.

Dodge Ram Owner: Okay, thanks very much peter. I appreciate it.
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