FAQ — Retrax

What's The Differences Between The Retrax ProMX and the Retrax ProXR?

Dodge Ram Owner: I called in a little earlier and actually did actually some emailing back and forth off your site. But anyway, what I have is a 2018 Dodge RAM 2500 Mega Cab with a short box. You know, I was looking for the Retrax ProMX for it.

Dodge Ram Owner: It's the Retrax with the satin black and no motor.

Dodge Ram Owner: It's a 2018 Dodge RAM 2500 Mega Cab, short box.

Dodge Ram Owner: Is the XR on their site?

Dodge Ram Owner: Oh yeah. The cover's made out of aluminum right? What are the other differences between the ProMX and the Pro XR?

Shawn: Yes, it's made out of aluminum, and it's actually going to be the same exact thing as the MX, just with a different rail.

Dodge Ram Owner: That's the one with the key or the lock in the back, you push down, it's got a key lock and all that?

Shawn: Yep. And the promotion is through Retrax as well, so I could help you with filling out the form you need to fill out and mail in. But that pretty much sets you up right there and then you can add bike racks, kayak racks. I mean Yakima, Thule, Rhino Rack all those companies work with it.

Dodge Ram Owner: Okay. All right. And then I noticed there was an option for thin rails or light rails, or something to that affect.

Shawn: If you go with the Retrax ProXR, that option goes away.

Dodge Ram Owner: Oh, okay. All right. Well, I'll still go with the XR. Is your warehouse in Scottsdale?

Shawn: Our location in Scottsdale is the main office, but we actually drop ship from all the manufacturers. So your Retrax will be built in North Dakota at the Retrax plant and then ships within 2-3 days.

Dodge Ram Owner: Okay, that's fine. What do we need to get this cover ordered?

Shawn: I can definitely help you with that.

Dodge Ram Owner: Shawn. Okay, thanks a lot Shawn. I appreciate it.

Does the RetraxPRO MX Make a Wide Rails Cover For the New Chevy Body Style?

Silverado Owner: I'm calling today to check on a Tonneau cover, a Retrax.

Silverado Owner: It's a RetraxPRO MX. You sent me a price quote in my email.

Silverado Owner: Yeah, the matte finish. Yes, sir.

Silverado Owner: It was for a 2019 Chevrolet Silverado.

Silverado Owner: It's a short bed.

Silverado Owner: And was that price for the wide rail for the Chevy?

Silverado Owner: Okay. It is the 2019 short bed, but did I mention it's a new body style?

Silverado Owner: Oh, they don't make the wide rails?

Silverado Owner: Okay. Well, I'm trying to figure out how it would work. It would just cover up half the stake hole?

Silverado Owner: That's kind of weird. Do they make something that's cut ... I don't know what to do. What would you suggest if they don't ... Would you have something cut out for the stake, or do they make that, too?

Silverado Owner: So what it's going to do is cover up half the stake hole. That's kind of weird though, isn't it? 

Silverado Owner: Let me try this. Yeah, let's go ahead and get that order in for the standard RetraxPRO MX.

Silverado Owner: And that comes with the seals, the back bed auto grade seal, all that stuff?

Where Can I Find the Cheapest Retrax Pro XR for a 2019 Dodge Ram 1500?

Dodge Ram Owner: Hey, I'm looking at the Retrax Pro XR for a 2019 Dodge Ram.

Dodge Ram Owner: I haven't seen, let me look at my emails. Because, I actually did it over the weekend so I didn't expect to see anything yet. It doesn't look that way, so.

Dodge Ram Owner: Yeah, it's a 1500 with the five seven bed.

Dodge Ram Owner: No, no Ram boxes.

Dodge Ram Owner: Let me look, okay in that email and nope, I don't see it.

Dodge Ram Owner: That's for the Pro?

Dodge Ram Owner: Pro XR, okay. Right now, they're kinda offering, I don't know if you even have it. I'm looking on just Retrax site. They're offering a free Yakima Jetstream Load Bars?

Dodge Ram Owner: Oh wow! And the price you emailed me is what you're offering? That's actually very cheap!

Dodge Ram Owner: Okay. It sounds stupid, but that sounds really cheap for a Retrax Pro XR Cover. That's brand new, right?

Dodge Ram Owner: Well, I'm glad I called because the other one I was looking at elsewhere was way more expensive. Wow, I just maybe just order that through you now.

Dodge Ram Owner: Okay. You know what? Let me go get my wallet so I have the credit card and I'll just order it now.

Dodge Ram Owner: Short-bed, yeah! It's a five seven.

Dodge Ram Owner: I just went out and measured just for my mind, yeah so. Let me see if I've got that in my email. Yeah, I got an email back from you that said ask about the free gift. The tailgate seal?

Dodge Ram Owner: I just got something. Yeah, it was celebrate a birthday with us so, let me go back to my inbox and see if something else came up. Oh, you know what.

Dodge Ram Owner: I'm glad I got hold of you. I'm glad I found this deal on the internet because this is so cheap.

Best Low Profile Tonneau Cover for a Ford F350

Ford F-350 Owner: I have a Ford F350 which previously had a Truck Gear Tonneau cover that was just a roll up. I was looking for something that would be flat, that would get pretty much even with the bedrails themselves, and that would be retractable. I don't necessarily need power. Is there something like that?

Ford F-350 Owner: I can go either way. Retractable is nice where it just kind of shoves itself up, but whatever works I'm, happy with.

Ford F-350 Owner: It's a 6 and a half foot bed.

Ford F-350 Owner: It's the Super Crew, so it's not the full eight.

Ford F-350 Owner: Okay, well the one that I have cost me somewhere around the $500 range but it doesn't sit level with the bedrail. The Velcro attaching part of it is about an inch above the bedrail.

Ford F-350 Owner: Okay, and is that fairly durable for the type that it is? Understanding that it doesn't lock but when I close the bedrail you can't just pull it open?

Ford F-350 Owner: Does it have the clamps that go in along the inside of the bedrail?

Ford F-350 Owner: Okay. Now does it need a rubber seal anywhere around the front?

Ford F-350 Owner: Okay. And is this cover very simple to put together and install?

Ford F-350 Owner: Well, let me get that information written down. I can give you a call back on this. How quick is the delivery on that if I choose to do that?

Ford F-350 Owner: Let me take a few minutes and compare tonneau covers and I'll decide what I want to do.

Best Floor Mats and Retrax Cover for my 2019 Ford F-250 Super Duty

F-250 Owner: I have been looking at a Tonneau Cover with you all for a few days now and I think I've come to the decision on what I want.

F-250 Owner: It's the Retrax, what is it the X, the aluminum one? I believe it's called the Pro MX.

F-250 Owner: Okay, with the bars on top, they go across the bed then? And then with the bike racks you have to attach them to those?

Shawn: Correct the rails for the XR come with a little what they call T-slot. Then you can actually add things like bike racks, luggage baskets, all sorts of stuff. And right now Retrax is actually doing a deal, if you buy one of those covers, they have a mail in rebate where they send you the load bars for free. So essentially, you can have your cover and you're going to have stuff underneath your cover, obviously. What was your truck again?

F-250 Owner: 2019 Ford F-250 Super duty four wheel drive, 6'9 bed. It would help compared to having to roll them up shoving the stuff in the back for bikes. And what kind of racks do you have? Do you have the racks available online that you get with it?

Shawn: We don't personally have them on our website, but anything that you find, if you come back to us with the description or the SKU I can look them up and I'm sure I can get it. Anything will work on it. I don't know if you have ever heard of Yakima, Thule, Rhino Rack, all that stuff will work on it because it is all T-slot.

F-250 Owner: Okay. So they come and I send the rebate in to get the bars that fit into the T-slots and then all I will have to do is the adapters that I want to put on there like bike racks and such.

Shawn: Correct. Boogie board racks, whatever you do.

F-250 Owner: Now, one more question on this. With that are they strong enough to put ladder racks on those?

Shawn: The one you would be getting is the short rack, but then Yakima makes another rack you could get that has the T-slots in it as well. It's a taller rack.

F-250 Owner: I'm trying to find this on your website which cover is. Do you have it on the website right now?

Shawn: Yes, it should be on our website.

F-250 Owner: I see the MX, but I don't see XR. It's pretty much the same thing, except it's powered then.

Shawn: Yeah the Retrax Pro XR between that and the MX is just the slots and rails. They look the same, they sit at the same height.

F-250 Owner: Okay I see where they just pick up the slots and slide them forward or out. And then you can add the other stuff on top of that from there. And see you can take them off and then not use it again.

Shawn: Right, absolutely. Yeah you can take accessories off. You are aways gonna have the slots in the railing, but you can take the accessories off.

F-250 Owner: See I kinda like that because I can put stuff in the back to keep it dry, other stuff, bicycles, or whatever, cargo, or boards on the backside.

Shawn: Right, exactly.

F-250 Owner: it says that I should get the tailgate seal kit for free.

Shawn: Yes, absolutely

F-250 Owner: Do you have the floor mats? What kind of floor mats of you have that you would recommend?

Shawn: For you, lets see here, I have Husky, WeatherTech, I like WeatherTech but at the same time the hard rubber is kinda a little more slick, at least, in my opinion than what the rubbery, more or a rubber than a plastic if that makes sense.

F-250 Owner: Which one is that the WeatherTech or the Husky?

Shawn: The Husky is more rubbery rather than the hard plastic that WeatherTech has, which I have found can be kinda slick. What color is your interior on you Super Duty?

F-250 Owner: I have black carpets.

Shawn: Black okay, yeah I think I can get you a full set.

F-250 Owner: And it's got the center console because in the middle between the driver and passenger all the way up. It's got a big 2-piece in front and 1-piece in rear. It's got the full 4-door cab on it. Would it snap into locator buttons on the floor for the original floor mats?

Shawn: Yes, they are called the X-Act Contour is what it's actually called. And let me see what I can get you on the price on the full set ... Crew cab right? Crew cab or Super Cab?

F-250 Owner: Super Cab it's got the full 4 doors on that thing, it's huge.

Shawn: I think I'm looking at the wrong one. I think it's actually crew and they call it. Because the Super cab I think what they refer to as, do you have a factory storage box under your rear seat?

F-250 Owner: Yes, it folds up and down and stuff.

Shawn: And your center console is covered, you don't need a hump cover.

F-250 Owner: Yeah in the front. I will give the Husky liners a shot. If I don't like them I can return them.

Shawn: I'm sure you will love them. I actually have them in my Challenger and in my Chrysler 300.

F-250 Owner: Back to Retrax, correct me if I'm wrong, I can lock it in any position on the way open that I want. It's not like every 12 inches like a lot of them are.

Shawn: Correct.

F-250 Owner: Okay that is what I thought. Because that is what I wanted so I can lock it wherever I want. T-slot sounds good too.

Shawn: Yeah it's a great deal. Especially since they are giving away those pieces right now, those extra racks. It makes it a lot more enticing.

F-250 Owner: And you will send the rebate to me or how will that come to me?

Shawn: I can definitely help you with that. The way that it happens is you just go to their site and fill out a few pieces of information and they send it to you. You fill it out, send it in to them, and then they will send you your part. Alright you should get an email from them. You should already have a couple from me. And then I'm getting ready to finish your order here.

F-250 Owner: One more thing. On the rocker seals do they make covers that can go on those to keep those from getting scratched up when you are getting in and out of the vehicle?

Shawn: Yes they do, let me see. Kick panels, Feldco has come really nice ones. Alright here is what I'm thinking about these doors seals. They have some that are black platinum. I'm just trying to make sure my supplier has them before I get you pumped up. But they would say either Super Duty or Ford on them.

F-250 Owner: Those aren't black, the color of the truck is not black, just the carpet is black but that's fine.

Shawn: They have stainless as well. So it's up to you stainless is cheaper by $30. There are black platinum ones as well.

F-250 Owner: Black platinum ones sound cool. Thanks a lot!

Shawn: Not a problem man. You should receive a confirmation email for you order. Give us a call if you need anything else.

What's the Best Retrax Cover for a 2019 Ford F-150?

F-150 Owner: I'd inquired about a tonneau cover online and received a few emails back. So I thought I'd give a call and see if I can't get fit with the right product for my truck.

F-150 Owner: I've got a 2019 Ford F-150 Crew Cab, or Super Crew.

F-150 Owner: Originally the quote I was looking for a Retrax cover. I'm curious about the Pro. Because I know the Pro is a little heavier duty and it's a different material. And I can tell you in the past I've had different trucks, about three different trucks, with the BAKFlip, the tri fold or whatever it is, and I like them. But I like the idea of a slider a little better.

F-150 Owner: I like the cover being open without losing my vision.

F-150 Owner: Yeah, that's a really good deal.

Peter: Yes.

F-150 Owner: Okay. So, I think for the price, it's probably the way to go. Okay, so what do you need from me to order? Do you do it online, or do you want to do it over the phone?

Peter: Yeah I can take care of it right now real quick, and then get it going.

F-150 Owner: There's a gloss one and matte one, are there different?

Peter: Yeah, I would recommend the matte.

F-150 Owner: That's what I wanted, I don't want the gloss. Would this be shipped out Monday?

Peter: Monday or Tuesday at the latest, yeah. It'll be FedEx Ground.

F-150 Owner: Okay. Let's go ahead and do it