FAQ
Can I Install the BAKFlip G2 By Myself on a 2018 Ford F-150?
F-150 Owner: Hi, I'm following up on an email that we've been going back and forth with for a couple of weeks. The BAKFlip G2 I just want to make sure that the offer you got me a week or so ago is still good.
Peter: Okay, let me take a look. What truck is it for?F-150 Owner: It's a 2018 Ford F-150 with a 5 and a half foot bed.
Peter: Okay. So, I've got the G2 in stock, and I can honor the offer I quoted you. It's free shipping and there's no sales tax.
F-150 Owner: Okay. So if we order that today, about mid-week next week is when that would come in?
Peter: Or towards the end. Yes.F-150 Owner: And then, one of the things that y'all were doing last week was a tailgate seal kit for that.
Peter: Right. I can include that as well.F-150 Owner: I had sent in a question last week, kind of a follow up. Because I've been shopping for months. And I noticed that on some sites, they talk about a 5'5 bed, which is what I believe I have, because that's what's on the paperwork. And then some talk about a 5'7 bed.
Peter: Right.F-150 Owner: So, are those actually two different lengths? Or is that just a difference in the way you measure?
Peter: No, there's only one size bed for the short bed. Some people just call it a different length. But I know exactly which one that is. So, the fitment will be perfect.F-150 Owner: Okay. Can I install this tonneau cover all by myself?
Peter: Yep, this is a piece of cake. Just take your time. You know, just get everything out. You just get the rails clamped on, get the cover in their, and install the drain tubes. It's pretty straightforward.F-150 Owner: Okay. All right. It looks like it. It looks like it. All right, well, if you'll send that link to me, and then I can give you a credit card number over the internet, or secure email.
Peter: Yeah. I just sent it, so if you don't see it shortly, just check your spam.Robert: Okay. Very good.
- Aubrey Lovegrove
- Tags: 2018 Ford 2018 Ford F-150 BAK BAKFlip G2 BAKFlip Installation Ford F-150 G2 Installation Tailgate Seal Tonneau Cover Installation
Who Do I Contact for Help Installing My Undercover Ultra Flex Cover?
Tonneau Covered Customer: I ordered a Tonneau cover from you last Monday. I was just looking, opened the box, just got it yesterday. One issue is the clip that holds the bar up on one of the sides is broken.
Peter: Okay.
Tonneau Covered Customer: The whole tonneau cover doesn't need to be sent back for that does it?
Peter: Is that the only issue?
Tonneau Covered Customer: Well, when I was trying to install the bars, what I'm noticing is that they're both leaning in towards the truck bed.
Peter: Okay.Tonneau Covered Customer: When I go to put the tonneau cover on, it's not latching unless you really mess with it. I've had one of these before and I didn't have that issue with that one.
Peter: That's very strange. I'm not sure. Here's what I'm going to recommend for right now. Undercover has techs over there that might be able to tell you what's going on there or give you a quick fix to that. They also might be able to rush you out that part that was broken. They typically do that when something like that happens instead of replacing the entire cover. I think they'd be able to help you with both of these issues. Which cover is it?Tonneau Covered Customer: The Undercover Ultra Flex.
Peter: The Ultra Flex okay. Okay, I'll give you their number here and then let me know if you need anything else from me, but I have a feeling they're going to be able to take care of both of these issues for you.Tonneau Covered Customer: Okay. Thank you!
Peter: Their number is 866-900-8800. Then let me know if you need anything else from me. Yeah, I think they're going to be able to get you squared away real quick with both of those.
Tonneau Covered Customer: Okay, let me give them a shot.
- Aubrey Lovegrove
- Tags: Tonneau Cover undercover undercover ultra flex Undercover Ultra Flex Installation
Should I Pick a BAK or EXTANG Tonneau Cover for a 2018 Ford F150?
F-150 Owner: I was calling in and looking into a tonneau cover.
Shawn: What kind of tonneau cover are you looking at?F-150 Owner: Well I was looking at that BAKFlip, the four segment one. Forgot what it was called. The matte black one.
Shawn: Okay, what kind of truck do you have?F-150 Owner: I have a 2018 Ford F150. 5 foot 7 bed.
Shawn: Did you want to go ahead and place an order with me today on it?F-150 Owner: Well, I was kind of looking. You guys have an elephant or one listed that you guys have just come out with?
Shawn: You know it didn't last very long.F-150 Owner: Got you. Okay, yeah, because I was kind of poking around. The BAKFlips are, every review I looked at, the BAKFlip was up there, but I kept reading that they leak. And I was wondering if there's another one out there that would be comparable that doesn't leak or is that just inherent in that style.
Shawn: Well to prevent leaking you have to have the tonneau cover installed correctly and have all the seals laying like they should. You also will have the drain tubes. Just don't expect there to be no water whatsoever because it's not weather proof, it's weather resistant. If you wan't something that will stay drier, you're going to have to go with on top of the rails and I would suggest the extang that's Extang Solid Fold 2.0. It sits on top of the rails.F-150 Owner: Okay. Well, that sounds good. Let me keep looking around at some other tonneau covers
Shawn: Alright man, check that out. Look at that solid fold. They are both really popular, they're owned by the same company. Kind of got to go with what you want in look and then what you want in functionality. That's just the honest opinion I have for you on those two.F-150 Owner: You just said that. Okay, let me take a look at them and I'll give you a holler back.
- Aubrey Lovegrove
- Tags: 2018 Ford 2018 Ford F150 BAK BAKFlip Extang Extang Solid Fold Extang Solid Fold 2.0 Ford F150 weather resistant tonneau cover
Best Floor Mats and Retrax Cover for my 2019 Ford F-250 Super Duty
F-250 Owner: I have been looking at a Tonneau Cover with you all for a few days now and I think I've come to the decision on what I want.
Shawn: Okay.F-250 Owner: It's the Retrax, what is it the X, the aluminum one? I believe it's called the Pro MX.
Shawn: Okay. You know they have a special right now on the XR, which is the one that has the rails that you can add racks and stuff to.F-250 Owner: Okay, with the bars on top, they go across the bed then? And then with the bike racks you have to attach them to those?
Shawn: Correct the rails for the XR come with a little what they call T-slot. Then you can actually add things like bike racks, luggage baskets, all sorts of stuff. And right now Retrax is actually doing a deal, if you buy one of those covers, they have a mail in rebate where they send you the load bars for free. So essentially, you can have your cover and you're going to have stuff underneath your cover, obviously. What was your truck again?
F-250 Owner: 2019 Ford F-250 Super duty four wheel drive, 6'9 bed. It would help compared to having to roll them up shoving the stuff in the back for bikes. And what kind of racks do you have? Do you have the racks available online that you get with it?
Shawn: We don't personally have them on our website, but anything that you find, if you come back to us with the description or the SKU I can look them up and I'm sure I can get it. Anything will work on it. I don't know if you have ever heard of Yakima, Thule, Rhino Rack, all that stuff will work on it because it is all T-slot.
F-250 Owner: Okay. So they come and I send the rebate in to get the bars that fit into the T-slots and then all I will have to do is the adapters that I want to put on there like bike racks and such.
Shawn: Correct. Boogie board racks, whatever you do.
F-250 Owner: Now, one more question on this. With that are they strong enough to put ladder racks on those?
Shawn: The one you would be getting is the short rack, but then Yakima makes another rack you could get that has the T-slots in it as well. It's a taller rack.
F-250 Owner: I'm trying to find this on your website which cover is. Do you have it on the website right now?
Shawn: Yes, it should be on our website.
F-250 Owner: I see the MX, but I don't see XR. It's pretty much the same thing, except it's powered then.
Shawn: Yeah the Retrax Pro XR between that and the MX is just the slots and rails. They look the same, they sit at the same height.
F-250 Owner: Okay I see where they just pick up the slots and slide them forward or out. And then you can add the other stuff on top of that from there. And see you can take them off and then not use it again.
Shawn: Right, absolutely. Yeah you can take accessories off. You are aways gonna have the slots in the railing, but you can take the accessories off.
F-250 Owner: See I kinda like that because I can put stuff in the back to keep it dry, other stuff, bicycles, or whatever, cargo, or boards on the backside.
Shawn: Right, exactly.
F-250 Owner: it says that I should get the tailgate seal kit for free.
Shawn: Yes, absolutely
F-250 Owner: Do you have the floor mats? What kind of floor mats of you have that you would recommend?
Shawn: For you, lets see here, I have Husky, WeatherTech, I like WeatherTech but at the same time the hard rubber is kinda a little more slick, at least, in my opinion than what the rubbery, more or a rubber than a plastic if that makes sense.
F-250 Owner: Which one is that the WeatherTech or the Husky?
Shawn: The Husky is more rubbery rather than the hard plastic that WeatherTech has, which I have found can be kinda slick. What color is your interior on you Super Duty?
F-250 Owner: I have black carpets.
Shawn: Black okay, yeah I think I can get you a full set.
F-250 Owner: And it's got the center console because in the middle between the driver and passenger all the way up. It's got a big 2-piece in front and 1-piece in rear. It's got the full 4-door cab on it. Would it snap into locator buttons on the floor for the original floor mats?
Shawn: Yes, they are called the X-Act Contour is what it's actually called. And let me see what I can get you on the price on the full set ... Crew cab right? Crew cab or Super Cab?
F-250 Owner: Super Cab it's got the full 4 doors on that thing, it's huge.
Shawn: I think I'm looking at the wrong one. I think it's actually crew and they call it. Because the Super cab I think what they refer to as, do you have a factory storage box under your rear seat?
F-250 Owner: Yes, it folds up and down and stuff.
Shawn: And your center console is covered, you don't need a hump cover.
F-250 Owner: Yeah in the front. I will give the Husky liners a shot. If I don't like them I can return them.
Shawn: I'm sure you will love them. I actually have them in my Challenger and in my Chrysler 300.
F-250 Owner: Back to Retrax, correct me if I'm wrong, I can lock it in any position on the way open that I want. It's not like every 12 inches like a lot of them are.
Shawn: Correct.
F-250 Owner: Okay that is what I thought. Because that is what I wanted so I can lock it wherever I want. T-slot sounds good too.
Shawn: Yeah it's a great deal. Especially since they are giving away those pieces right now, those extra racks. It makes it a lot more enticing.
F-250 Owner: And you will send the rebate to me or how will that come to me?
Shawn: I can definitely help you with that. The way that it happens is you just go to their site and fill out a few pieces of information and they send it to you. You fill it out, send it in to them, and then they will send you your part. Alright you should get an email from them. You should already have a couple from me. And then I'm getting ready to finish your order here.
F-250 Owner: One more thing. On the rocker seals do they make covers that can go on those to keep those from getting scratched up when you are getting in and out of the vehicle?
Shawn: Yes they do, let me see. Kick panels, Feldco has come really nice ones. Alright here is what I'm thinking about these doors seals. They have some that are black platinum. I'm just trying to make sure my supplier has them before I get you pumped up. But they would say either Super Duty or Ford on them.
F-250 Owner: Those aren't black, the color of the truck is not black, just the carpet is black but that's fine.
Shawn: They have stainless as well. So it's up to you stainless is cheaper by $30. There are black platinum ones as well.
F-250 Owner: Black platinum ones sound cool. Thanks a lot!
Shawn: Not a problem man. You should receive a confirmation email for you order. Give us a call if you need anything else.
What's the Best Retrax Cover for a 2019 Ford F-150?
F-150 Owner: I'd inquired about a tonneau cover online and received a few emails back. So I thought I'd give a call and see if I can't get fit with the right product for my truck.
Peter: Okay, what truck is it for?
F-150 Owner: I've got a 2019 Ford F-150 Crew Cab, or Super Crew.
Peter: Okay.F-150 Owner: Originally the quote I was looking for a Retrax cover. I'm curious about the Pro. Because I know the Pro is a little heavier duty and it's a different material. And I can tell you in the past I've had different trucks, about three different trucks, with the BAKFlip, the tri fold or whatever it is, and I like them. But I like the idea of a slider a little better.
Peter: Right, okay.
F-150 Owner: I like the cover being open without losing my vision.
Peter: Right. The Retral Pro MX is much more heavy duty. It's made of aluminum. It's the only retractable out there that has a lifetime warranty. I mean it really will last the lifetime of the truck. It can hold like 500 pounds on top, it's just very heavy duty. I can get you that one with free shipping, and there's no sales tax if you're ordering from outside of Arizona.F-150 Owner: Yeah, that's a really good deal.
Peter: Yes.
F-150 Owner: Okay. So, I think for the price, it's probably the way to go. Okay, so what do you need from me to order? Do you do it online, or do you want to do it over the phone?
Peter: Yeah I can take care of it right now real quick, and then get it going.
F-150 Owner: There's a gloss one and matte one, are there different?
Peter: Yeah, I would recommend the matte.
F-150 Owner: That's what I wanted, I don't want the gloss. Would this be shipped out Monday?
Peter: Monday or Tuesday at the latest, yeah. It'll be FedEx Ground.
F-150 Owner: Okay. Let's go ahead and do it
- Aubrey Lovegrove
- Tags: 2019 Ford F-150 claim retrax rebate Ford F-150 Matte Tonneau Cover Retrax Retrax Pro
Can I Get Financing on an MX4 Tonneau Cover for a 2019 Dodge Ram Rebel?
Dodge Ram Owner: Hi I'm calling about the MX4 tonneau cover
Peter: Okay. What truck is it for?Dodge Ram Owner: 2019 Dodge Ram Rebel. Short bed.
Peter: Okay, yep. We have a great price on that and there's no sales tax if you're ordering it from outside of Arizona.Dodge Ram Owner: Okay. I saw something about a special pricing, or something. Is that it?
Peter: That is. Yes.Dodge Ram Owner: Okay. All right. What's the deal with the the financing? You don't have to pay the whole thing right now?
Peter: Yeah. It's through a company called Klarna. I basically email you a link to check out online, you select Klarna, they do an instant credit check. Just takes a couple seconds, and if you qualify, it's 0% for a year.Dodge Ram Owner: Okay. So, it's 12 months of financing?
Peter: Yes.Dodge Ram Owner: Yep. All right. Yeah, yeah, I'll try that. I think I actually was emailing you before I called you.
Peter: Ok I can just send it over to you.Dodge Ram Owner: Yeah. So I just hit the link and it'll get me to that page?
Peter: Yeah. You just want to follow it all the way to the end, where you can select Klarna. And then just follow the prompts. And I'll see it on my end, once you complete it.Dodge Ram Owner: All right, cool. Thanks a lot.