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How Do I Order a Sunshade for my 2017 Honda CRV?

Honda Owner: I order all our sunshades from you and I need to place an order for my 2017 Honda CRV. I have one, but I need to replace it.

Peter: Okay. The last sunshade order I see for you just has the part number.

Honda Owner: Yeah, back in in October. That's when I ordered the last sunshade.


Peter: Okay, let's see. That one was for a 2009 Honda Accord.

Honda Owner: Yeah the Accord's my other car.

Peter: Okay.

Honda Owner: This would be for a Honda CRV.

Peter: Okay. Are we sending it to the same address?

Honda Owner: Yes. How long do you think shipping will take on my sunshade?

Peter: I would give it a week or less. I'll put it in right now. I'm gunna make sure that they get this, so that there's no delay.

Honda Owner: Thank you, I appreciate that.

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What's the Difference Between a Retrax Pro and a Retrax Pro XR for a 2019 Ford F-250 with an 8 foot bed?

Ford F250 Owner: Yeah, I'd like to discuss a Tonneau Cover.

Shawn: What kind of Tonneau Cover are you looking at?

Ford F250 Owner: The Retrax Pro.

Shawn: What kind of truck is it?

Ford F250 Owner: It's a 2019 Ford F-250 with an 8 foot bed.

Shawn: Okay, let's see here. So for the Pro MX in the Matte black, for the 8 foot bed ... Standard rails, or do you want the stake pocket cut outs?

Ford F250 Owner: Are the stake pocket cutouts the little holes in the truck?

Shawn: Yeah.

Ford F250 Owner: Yeah, let's do it with the cut outs.

Shawn: Okay. There's no tax outside of Arizona, and shipping is free.

Ford F250 Owner: Is there a cover that has rails on it, to where you can put bars on top?

Shawn: Yes, but the one I just quoted is not the one. I can get you the info on that one if you like.

Ford F250 Owner: I don't need the rails right now. I'm thinking that I may just want the one that has the ability to put the bars on there.

Shawn: Well, the cool thing is ... I think it's like $100 more and you get the rails, but right now they're running a promotion where you actually get the rails for free. But you won't have those cut outs, and it's called the Retrax Pro XR.

Ford F250 Owner: But it's the same color and all that?

Shawn: Correct.

Ford F250 Owner: The matte black aluminum supports the weight and all that? But it doesn't have cut outs. Why doesn't it have cut outs?

Shawn: Well, because of those rails. That T channel goes through the whole length of the rail, pretty much right where those cut outs would be. And you can't alter that. And the purpose for the cut outs, really, is for racks and things like that, so you're kind of replacing that with this.

Ford F250 Owner: Yeah. Okay. That's what I need to know. I appreciate it.

Shawn: You got it, my friend.

Ford F250 Owner: It's a good price. I just got to get my partner to approve it, but I'll be calling back.

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Are the AMP PowerSteps for a 2018 Dodge Ram 3500 Easy to Install?

Dodge Ram Owner: Good. We emailed a while back on some side steps, the AMP PowerSteps for a 2018 Dodge.

Peter: Okay. Gotcha. Was it a Ram 1500?

Dodge Ram Owner: It's a 3500. The quad cab. You had sent me a quote out but then sent me a follow-up email that said the quote would expire.


Peter: Okay. We've maintained the same price on these for a while now, so I can still honor that. It's also free shipping and there's no sales tax if you're ordering from outside of Arizona.

Dodge Ram Owner: Perfect. That'll work great! Do you want me to just call you and give you a card number or order online?

Peter: It's up to you. I can either email you a link to check out online at your convenience or you can call in with a card. It's up to you.

Dodge Ram Owner: What's your shipping time on those power steps?

Peter: It's quick. We stock them. You'd receive them like two or three days at the most from when you ordered them.

Dodge Ram Owner: Are they tough to put on?


Peter: No. They're the plug and play so it's pretty straightforward.

Dodge Ram Owner: Basically one cable goes into the cab and plugs right into the OBD-II port?

Peter: Exactly.

Dodge Ram Owner: Got it. Sounds good. Okay, sounds good. I'll give you a call probably a little bit later today.

Peter: Okay, sounds good.

Dodge Ram Owner: Okay. Push me that link again would you? Just in case I don't get a chance to do it until tomorrow and I can get it ordered online.

Peter: Okay. I will shoot this over in the next couple of minutes.

Dodge Ram Owner: I appreciate you. Thank you.
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How is the Undercover Flex Compared to the G2?

Ford F150 Owner: I hear this is the place to buy a tonneau cover for my pickup

Tonneau Covered Agent: Yes. What are you looking for?

Ford F150 Owner: I have a Ford F150 2014 Eco Boost. I need some advice too. I'm a painting contractor, and I've been looking at the hard covers, and I want a fold up cover I think.

Tonneau Covered Agent: Okay. No problem. 

Ford F150 Owner: What would you recommend? I think a roll up cover would be convenient, but I don't know if it would last as long, would it?

Tonneau Covered Agent: The hard folding covers you can get several years out of. The BAKFlips are the most popular. They're trifolds but they can fold completely up out of the bed and secure behind the cab so that you have full bed access. Those are the best reviewed, and they also sit flush inside the bed rail and have that really low profile look to them. It starts with the BAKFlip G2; it's made of aluminum and it's been around for a long time. It's free shipping and there's no sales tax if you're ordering from outside of Arizona. 

Ford F150 Owner: What about the Gator EVO? That's a five-fold. Is that cheaper?

Tonneau Covered Agent: I'm not sure. We don't sell Gator so I can't really speak to that. That's one of the only brands we don't sell.

Ford F150 Owner: How is the Undercover Flex compared to the G2?

Tonneau Covered Agent: That's almost an identical cover, except it's made of a different material. It's made of a fiberglass reinforced polymer, so it's actually going to be a little bit stronger than that aluminum of the G2. It'll stand up to denting and stuff like that much better.

Ford F150 Owner: Now when I was looking on the website it said one of them, I can't remember which one, had a free gift of the swing case, is that still going?

Tonneau Covered Agent: Yeah, that was a rebate that ended, and it was with a different cover. And then they had one with the flex, but that ended.

Ford F150 Owner: Now, the G2 and the Undercover that we're talking about, do I need to put ladder racks on it or not? I was looking at ladder racks and I don't want to put a bolt on one and I don't want to be removing it, so they would work with one that would fit on the edge of the rail, right?

Tonneau Covered Agent: Yeah. So BAK actually makes two. The BAKFlip CS or the BAKFlip CSF1. The CS is the G2 cover with the ladder rack assembly as well. Then the CSF1 is the F1 cover with the ladder racks, so that's a good option too.

Ford F150 Owner: Now, do you guys sell the ladder racks as well?

Tonneau Covered Agent: Yeah, it's a whole unit. So it all comes together.

Ford F150 Owner: Now, if I was to get just the cover I could get a different rack system, right?

Tonneau Covered Agent: You could, yes. And because the BAKFlip cover and the undercover sits inside the bed rails, your stake pockets are still exposed so you can install the ladder rack in the stake pockets.

Ford F150 Owner: Right, stake pockets, yeah. Now, what kind of weight can they carry? I'd only be carrying the ladder, no lumber. What poundage do they rate for?

Tonneau Covered Agent: It just depends on which rack. 500 pounds on the back ones, but there are many different types of racks out there.

Ford F150 Owner: Right. So I guess I'm looking between the Undercover and the G2. Is there any one that you could give me a better deal on either of them? Because they're both basically the same, right?

Tonneau Covered Agent: Yeah. Those are both at my lowest prices. In fact, those are sale prices. I can't go lower than that, unfortunately, but I do believe I do have the best price anywhere for both of those covers.

Ford F150 Owner: Yeah. I had been looking, those are pretty good prices. Alright, I'm going to go with the BAKFlip G2.

Tonneau Covered Agent: The G2? Good choice. Please allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second. 

Ford F150 Owner: Now, they'll leave it obviously, right? At the front door?

Tonneau Covered Agent: Yes. It's going to be FedEx.

Ford F150 Owner: All right, awesome. Thank you so much.
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What's the Best Hard & Soft Tonneau Cover for a 2001 Ford F150 with an Extended Cab?

Ford F150 Owner: I was just calling about a tonneau cover, just to see what kinds you offer.

Peter: Okay. What truck is it for?

Ford F150 Owner: It's a 2001 Ford F150. It's an extended cab model.

Peter: Okay. And what type cover are you looking at?

Ford F150 Owner: I was kind of inquiring about a hardtop cover, the folding type.

Peter: We do, yeah. My least expensive hard folding cover is going to be the BAKFlip G2. It's free shipping and no sales tax if you're outside of Arizona.

Ford F150 Owner: Okay, so the G2 is the least expensive hard cover, you say?

Peter: It is.

Ford F150 Owner: Okay. Now what is the most popular tonneau cover that you all pretty much really sell?

Peter: That's one of them.

Ford F150 Owner: Okay. Is the BAKFlip G2 somewhere on the site? That way I can look at it and see how it looks?

Peter: Yeah, it's on the website.

Ford F150 Owner: And the website is tonneaucovered.com, right?

Peter: That's right.

Ford F150 Owner: What is the next grade under a hardtop? Do you have a soft hard top?

Peter: We have a soft folding cover by Extang.

Ford F150 Owner: Yeah. How is that cover?

Peter: It's pretty good.

Ford F150 Owner: Is that Extang cover durable as well?

Peter: It is.

Ford F150 Owner: And what warranty do these covers come with?

Peter: The hard is two years, and the soft is actually a lifetime.

Ford F150 Owner: And the soft cover, now what is that one called? I'm going to take a look at that one, too.

Peter: Yeah. That's called the Extang Trifecta 2.0.

Ford F150 Owner: Now is this Trifecta dual bolt, just like the BAKFlip one? Like leak-wise and durable?

Peter: Yes.

Ford F150 Owner: Well, let me take a look at these different covers on your website then, and then I will go from there. I'll definitely be calling you back.

Peter: Sounds good

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Can the MX4 Fold up Out of The Way Enough So I Can Trail with a Fifth Wheel Hitch?

RAM Owner: I'm looking for a tonneau cover for a 2018 RAM 250, four wheel drive, 6'4 bed. I'm thinking of going with the MX4

Peter: Okay, got it.

RAM Owner: Let me ask you a couple questions about the MX4 before I order.


Peter: Okay.

RAM Owner: I'm going to be trailing with a fifth wheel hitch, and I was looking for something that I could fold up the front out of the way. Is that cover going to do what I need to do?

Peter: Yes, absolutely. It's designed for that purpose.

RAM Owner: Because it's a four fold instead of a three fold, right?

Peter: That's right.

RAM Owner: So it takes up less space by folding out of the way, correct? 

Peter: That's right. Do you have RAM boxes on the truck?

RAM Owner: No, it's just the standard 6'4 bed.

Peter: Okay, yeah I've got it with free shipping and no sales tax.

RAM Owner: Okay, and then you'll send me a tailgate seal as well?

Peter: Yes, I can include that as well.

RAM Owner: Does the MX4 have the clamp on rails?

Peter: Yes. Did you want to get that ordered today?

RAM Owner: Yes, let's go ahead and get the cover ordered.

Peter: Alright. So, it's a 2018 RAM 2500 six foot four bed?

RAM Owner: Yes, four wheel drive. Crew cab. That shouldn't make any difference, right?

Peter: Right. So allow about five to seven days for delivery. You're going to receive an email confirmation here, just a second. Here we go. And you're all set, you're good to go!
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