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What's the Best Deal I Can Get on a BAKFlip MX4 for a 2019 Toyota Tacoma?

Toyota Owner: Last night I was on your website looking at tonneau covers, and then this morning I got an email about it from Peter, so I'm kinda calling you back cause we wanted to know if they could sell me a tonneau cover.

Sean: Alright, what kind of cover are you looking at, my friend?

Toyota Owner: Well, I picked up a 2019 Toyota Tacoma, and I was looking at the Bakflip the MX4.

Sean: Okay.

Toyota Owner: That seems to be a good cover, and seems like it's the one that Toyota sells with theirs.

Sean: What size bed do you have on that Tacoma?

Toyota Owner: It's the short bed, so a five foot bed.

Sean: Do you have the tie down? There should have been some sort of a disclaimer on there though, because unfortunately on those Tacomas with those tie down rails, you do get a second hardware kit with it, or a different hardware kit rather, which does make that cover a little bit more price wise, shouldn't be too much more, though, let me look real quick here. Looks like it's extra twenty bucks.

Toyota Owner: Okay. So, is that the best deal you'll give me on that cover?


Sean: That is the best deal I show. We're already coming down about forty bucks there from our normal sale price which is already a hundred and some dollars less than retail.

Toyota Owner: Oh, okay. Hmm, I was just kind of curious. I mean I called Toyota's repair shop, and they had quoted me about the same thing, but I was just trying to see what the difference was between what you offered and what they offered.

Sean: Right. If they've already quoted you and Peter's already quoted you, and that's a price that you feel comfortable paying, I would honor that quote if you want to place the order with me.

Toyota Owner: Okay. I could do that, and lemme ask you one other thing. And I notice you have the, you were asking about the financing thing, but is that just you take a credit card and you just take the payments out of it?

Sean: No, we work with a company called Klarna and you can get set up with them if you checkout online. I can send you a link that you can go right to there, once you go through the process of putting in your ship to address, and all that stuff it'll ask you how you want to pay, you select Klarna, and it'll take you that whole process.

Toyota Owner: Oh, Okay. Okay. So, do I need to call you back on that, or what do I need to do?

Sean: Nope, I can send it to you and then you're on your own from there, my friend.

Toyota Owner: Okay. All right, let's go ahead and do that.

Sean: Alright. I'm gonna send this over now. I'd say give it two minutes and you should have it.

Toyota Owner: Okay. Can I have it sent to a different address than the billing address, cause I'd rather have it sent to the shop here than my home.

Sean: Yeah, absolutely. It'll give you that option, as soon as you get that it'll give you an option to do shipping and billing address.

Toyota Owner: Okay, perfect thank you very much.

Sean: You're welcome. Thank you and once I see it come through I actually place all the orders myself so I'll place it with them.
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What Tonneau Cover is Going to Be The Most Water Resistant?

GMC Owner: Hey Shawn, I'm trying to reach Peter, I think. He's been giving me some emails about tonneau covers.

Shaun: Yes sir. Peter's actually out for the day though, what kind of tonneau cover was it?

GMC Owner: Well, I was needing to call and talk to somebody and start kind of figuring it out. It's kind of a new pickup truck and I want to get one for it.

Shaun: Beautiful. What kind of truck was it?

GMC Owner: 2019 GMC Sierra with a 5'8 bed.

Shaun: What are you looking for? You've got hard, soft, folding, rolling, one piece, three piece.

GMC Owner: It's my wife's truck. She likes the look of the hard folding or hard roll-up. She wants to be able to get in and out of it, so she wants the one that either folds, two or three times, four times. And she likes the look of the hard case, or the hard cover. She doesn't like the leather top of the soft one.

Shaun: Right.

GMC Owner: Waterproof, basically, because once we get this thing on it, it's going to be stuck in the back of that truck pretty much, there's going to be something back there all the time. So, you know, number one thing is waterproof, two is security, for me, then three is, you know, the appearance. So that's what I was going to start with whenever I got a hold of you know, someone to talk to. To see what's out there, see what y'all thought. What are some good options?

Shaun: Well let me tell you, the folding, hard folding that are going to sit flush to your bed, those have rails that mount on the inside, so chances of water getting in those are a little bit higher than if you were to buy one that mounts on top of the rails. That look isn't always desired, but honestly, they do look pretty sharp, usually. The Extangs as in the Solid Fold 2.0, or if you get the Encore, it's basically the same thing, are good. Except the Encore folds from the front or the back so that's a nice little feature there. The downfall to that is unlike a BAKFlip, or unlike a three-piece that's going to sit between your rails, you can't fold it all the way up to where it's against your window, and drive with it all the way open, and I don't know how often she would do that anyway.

GMC Owner: Okay. Are there any other covers that you would suggest?

Shaun: The other one that I would suggest is the Retrax One MX. And that is the roll-in cover. It's got a self-containing canister that sits at the front behind the bolt. It's about 14 inches wide by 14 inches deep by the top of your rails. So you're going to lose about a foot of med space with that. That one is going to be the easiest to use. The best looking one in my opinion is also going to provide the best watertight seal out of all of them, besides, you know, like I said the folding ones that sit on top of the rails usually do a pretty good job.

GMC Owner: Gotcha. Alright. I'm going to have to get with her and find out for sure just exactly if she's okay with that look. But one of them I got was with a 4 maybe? Or something like that?

Shaun: Yeah the MX4.

GMC Owner: Yeah that was one. I thought it looks pretty good, folds up three or four times.

Shaun: They are sharp, man. I worked for Undercover which to be honest with you, all the companies we're talking about are owned by the same people. But I worked for Undercover for almost a decade and then after they bought BAKFlip, I worked for BAKFlip for a few years. But when you said water, that's when my mind went to a folding cover. Let's say there's twenty parts where water could get in, versus a cover that's on top of the rails or that rolls where there's three spots. So that's my only reservation when it comes to that, but other than that I'd say buy that folding cover all day long; the BAKFlip, because it's a great cover.

GMC Owner: Gotcha. But in general the best water resistance is to have a cover sitting on top of the rails?

Shaun: Correct.

GMC Owner: Are there any covers- and those are hard covers, right? It won't be the leather soft, okay?

Shaun: No you won't have that. Because after a while man, when they wear out, they're a pain to buckle and all that.

GMC Owner: Okay. Well, let me get home and talk to her. Can you email me some quotes?

Shaun: Okay. What I'm going to do is I'm going to go ahead and outline it a little bit here, prices next to each of them and I'll also send a link so you can click it and go straight to both of them. Just give me a call back if you have any questions. 

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What Kind of Weight Rating Does The Trax Rail System on The Retrax ONE XR Have?

Ford Owner: I was wanting to get some information on a rolling bed cover?

Tonneau Covered Agent: Okay. Retrax?

Ford Owner: Yes, Retrax. The RetraxONE MX tonneau cover.

Tonneau Covered Agent: What kind of truck is it?

Ford Owner: A 2018 Ford F250 with the 6 foot 9 bed.

Tonneau Covered Agent: Let me ask you this: do you ever see yourself using a rack on that tonneau cover? Because the Retrax ONE XR has a Trax Rail System.

Ford Owner: Well, you know, I was wondering that same thing when I saw there was a Trax Rail System option for that one. How much is the price difference?

Tonneau Covered Agent: 100 extra bucks, but you get a $500 set of load bars for it through the 30th of this month with the current rebate.

Ford Owner: Okay. What kind of weight rating do they handle in the track system?

Tonneau Covered Agent: The weight rating in the track system? I know the cover itself is 500. The track system, I might say that you're the only person I've had ask me that so far.

Ford Owner: Is it up higher on that one with the track system, or is it exactly the same other than it's got the track in it?

Tonneau Covered Agent: You know, I've not seen them in person, but comparing them to the pictures, they look very similar, if not maybe an extra half inch on that rail, or on the slotted one.

Ford Owner: Okay. That was another thing I was wondering about it.

Tonneau Covered Agent: Yeah, a quarter of an inch or a half inch, somewhere around there. I'm not seeing a weight rating for it, but since it's directly on your rails themselves and not pushing on the cover, I would safely say 6-700 pounds. I don't know what you're going to put on there that's going to be that much. I think at that point, I'd be worried about the rack breaking, right?

Ford Owner: That could be. So, who manufactures the rack that goes into the track?

Tonneau Covered Agent: Yakima.

Ford Owner: Okay, it's not Rhino Rack, it's Yakima.

Tonneau Covered Agent: Right, but you can get any one with a T-slot: Yakima, Tully, Rhino Rack

Ford Owner: Okay, well, why don't you price them out and I'll try to decide what I want to do.

Tonneau Covered Agent: Okay. I'll send you a couple emails here with some quotes. Just let us know what you want to do. You can call us back and we can help you, or you can just complete it through the email.

Ford Owner: Okay. Then, the warranty, is that handled through your site, or is that handled right from the manufacturer?

Tonneau Covered Agent: It is a manufacturer's warranty, but should you have any issues, you let us know and we'll start the conversation with you guys and help you out.
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How Do I Get The Best Price on a BAK Revolver X2 for a 2019 Chevy Colorado?

Chevy Owner: Yeah Sean, I'm looking for a Tonneau cover for my 2019 Chevy Colorado. You guys sent me a quote.

Sean: Okay. What kind of Tonneau Cover are you looking at?

Chevy Owner: I'm looking for the BAK Revolver X2

Sean: What size bed is it? Short bed or standard bed?

Chevy Owner: Yeah, it's a five foot two short one. Is the price you quoted with your Earth Day special?

Sean: Yes sir.

Chevy Owner: Is that the best price you can get me on that cover?

Sean: I'll tell you what, in the spirit of Earth Day, I'll give you another 10 bucks off.

Chevy Owner: Let's go with that. I'll go ahead and order it.

Sean: Okay.

Chevy Owner: Actually, before I say okay, how long is it going to take before I can get it?

Sean: They ship within two days, so you're looking at about two days to ship, and three days to make it to you. So, within five to seven days you should see your cover.

Chevy Owner: Perfect! Alright, let's get me set up with the Revolver X2

Sean: We will get this rocking and rolling. I'll place this directly with BakFlip.
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What Are The Cheapest Tonneau Cover Options For a 1997 Toyota T100 SR5 Extended Cab?

Toyota Owner: I'd gotten an email from you about tonneau covers, that there was a discount going on.

Peter: Yes, what truck is it for?

Toyota Owner: It's a 1997 Toyota T100 SR5 extended cab, 3.4 liter engine.

Peter: What's the bed length?

Toyota Owner: I'm not 100% sure on the bed length

Peter: I'll need that information before you order. What kind of cover were you looking for?

Toyota Owner: I don't want a real expensive one. I can't afford a real expensive one. Give me some of your lower priced options, please.

Peter: Sure. A good option might be the Truxedo Truxport. It's a soft roll up cover. It's a really popular unit. It's got a five year warranty. All of our covers include free shipping and there's no sales tax if you're ordering outside of Arizona. That's the least expensive option for that vehicle.

Toyota Owner: Okay. What's your step up from the Truxedo Truxport?

Peter: Step up from there's going to be the Truxedo Lo Pro. It's got a lifetime warranty. It sits more low profile like almost flushed inside the bed rails. That one holds up really well for years and years. That's probably the most popular soft roll up out there.


Toyota Owner: I'll tell you what. I'll see if I can get the bed measured tomorrow and I will call you back.

Peter: Sounds Good!

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How Do I Get Replacement Clips for My Undercover Ultra Flex?

Tonneau Covered Customer: Hey, I just received the Tonneau Cover I ordered and when I talked to you last week you said to just unbox everything before I started assembling it just to make sure everything's in good condition.

Peter: Right.

Tonneau Covered Customer: The box is kind of in a little rough shape but everything seemed to be okay except for two things. Those are those little clips, little plastic clips that hold the support rods. What I ordered was the Undercover Flex for the Ultra Flex. And they got the little support clips that hold those rods. And they were plastic and they were just broke off.

Peter: Oh. Okay. I am sorry about that. That happens every once in a while. I'm going to give you a Undercover's phone number because that's the quickest way to get this resolved. They'll literally rush them out to you. I think they even overnight them in some cases.

Tonneau Covered Customer: Yeah, go ahead and give me Undercover's phone number. Thanks.


Peter: It's 866-900-8800.

Tonneau Covered Customer: Is there anything registration or anything, or they need to see an order number or anything on that? Or what?

Peter: I doubt it. Because you just bought it. Let me see. I'll just resend the confirmation real quick, but I doubt they'll ask for it with something like this but I just resent it just in case.
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