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What's The Best Deal on a BAKFlip MX4 for a 2018 EcoDiesel Dodge Ram 1500?

Dodge Ram Owner: Hey, calling in regards to your quote. You sent me a deal for a tonneau cover. Should be a BAKFlip M4.

Peter: MX4? Okay, what truck is it for?

Dodge Ram Owner: It's a 2018 EcoDiesel Dodge Ram 1500. It has a five foot seven bed. It does not have the utility box in it.

Peter: Yep, I've got it here and I can honor that quote. It's free shipping and there's no sales tax if you're ordering it from outside of Arizona.

Dodge Ram Owner: Okay, I'll take it.

Peter: Okay, so it's a 2018?

Dodge Ram Owner: Yeah, it was built ... I just got it about a week and a half ago but it was built 2018 is what the sticker says on it.

Peter: So it's a 2018 Ram 1500 short bed?

Dodge Ram Owner: Yep. With no rim.

Peter: Okay, so allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second, here we go.

Dodge Ram Owner: Good, and I totally appreciate it, that's awesome. That's a good price. This is the best deal I've seen on an MX4. I can't wait to install it.

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How Can I Get a Replacement Tonneau Cover if Mine Arrives Damaged?

Tonneau Covered Customer: Yeah, well, I got a damaged tonneau cover. Actually, the old man bought it for me for a present.

Sean: Oh, you know what? I was just going to call you. Your dad gave me your number, but I got a bunch of phone calls back to back. I shot you an email. Is there any way you can respond to that with some of the photos of what you're dealing with?

Tonneau Covered Customer: Yeah. I grabbed a photo of it, and I can send it over to you right when I get off the phone with you.

Sean: Cool. Sorry about that, man.

Tonneau Covered Customer: It's not your fault. It's no one's fault. I think it happened at the factory. I mean, the box is perfect. I mean, nothing's wrong with it. Everything else looks good. It's the feel around the hole outside, and it's glued on the corners. I mean, I wish it was something where I could just replace a seal. But I don't know, man.

Sean: They are replaceable, but it is kind of a chore. So we usually give people the option. If you want to replace it, you can replace it. But if it's bad, we'll have the whole cover replaced. And they're really good about that doing that. I used to actually work for them for like a decade, man, so I've got some good friends out there. So we'll get you taken care of.

Tonneau Covered Customer: Yeah, I mean, you know what, we'll get another one. And if that one's got something wrong with it, then I'll replace it. But let's try to get a new one. I'll send you over the photo right now.

Sean: Okay.

Sean: All right, man, yeah, just respond to that, and I'll send it directly to James. I'll have you cc-ed so you'll be there the whole process.

Tonneau Covered Customer: All right, thank you, sir.
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Can I Use I The Track Rack From My Old F-150 on a New F-250 With a Retrax Pro XR?

F250 Owner: Hi, I was calling about a cover.

Sean: Okay. What kind of cover are you looking at?

F250 Owner: The Retrax Pro for a 2019 Ford F250

Sean: Okay. So the Pro MX has the matte black finish. That's the one you were looking for, right?

F250 Owner: I think so. I do like the matte finish

Sean: For an extra 100 bucks you can get the Retrax Pro XR which has the T channel side rails. And right now, they're doing a promotion, where if you buy that cover, you get Yakima Jet Stream load bars for free, which is about $500 worth of load bars. So you could add bike racks, kayak racks, snowboard racks, whatever you want. Yakima, Thule liner rack.

F250 Owner: Do they have a lumber rack kind of thing for that?

Sean: Yeah, they do. I definitely think you would want to go with something other than the racks they're giving to you for free, but yeah, you can buy a set, and they range depending on which brand you want, but anywhere from $500 to $900. So they've got Yakima and Thule, but as long as they have that T-slot, you can swap it out with whatever you want.

F250 Owner: The difference between the matte finish and the shiny finish, is there any difference other than the finish on that one?

Sean: No, just the finish. And the shiny one is actually about $50 more than the matte black.

F250 Owner: Had that one on a pretty big truck. And the built in rail things, are they similar to the track rack things?

Sean: Yeah, yeah like the track rack

F250 Owner: Like they can slide off and on?

Sean: Right, correct.

F250 Owner: I actually have the whole track rack, the rails and the rack, on my old truck already so I don't even need that

Sean: Got ya

F250 Owner: It's probably the equivalent of those racks.

Sean: Yeah, between there. I'd have to look it up, let me look here. Thule SR. So what do you have, the track rack SR?

F250 Owner: Yeah, the track rack whatever. I don't know what they are

Sean: It comes with two rails that sits inside your track pockets, or your stick pockets?

F250 Owner: They sit on top. I actually had them installed in the previous truck.

Sean: What truck did you have?

F250 Owner: It was an F150 that I had bolted those on.

Sean: Okay well if you wanted to do that

F250 Owner: Well these new rails are built right into the, my engine's on the track racks?

Sean: Correct.

F250 Owner: And that price includes shipping for the cover, or shipping is extra?

Sean: No, shipping is included.

F250 Owner: Okay. Can you email that to me?

Sean: Yeah, one second.

F250 Owner: Standard price?

Sean: No, that's the sale price, so. Let me see here, though. You will be good on that for, I mean you're good, I'm not gonna take it back from ya so whenever you're ready, just let me know. I will still honor that promotion. 

F250 Owner: Okay, send that to me so when I get home I can look at it, I wasn't considering that other rack system, I already have it but if it looks like something worth it, maybe I'll do it.

Sean: Okay, I'll get those things over there to you. I'll actually send you both quotes, I'll send you a quote for the XR and then I'll send you a quote for the regular MX.

F250 Owner: And would you say that built in system that they have now is like equivalent to the track rack now and stuff?

Sean: Yeah, yeah they actually make it's called a Yakima HD Rack, which looks almost identical to the track rack, but it works with the t-slot.

F250 Owner: So the slot part's different, so I could use my rack?

Sean: I don't think you're gonna be able to. Or would you make that notch yourself? Cause it covers part of it with the Retrax, unless you get the cutouts.

F250 Owner: I might, my old one didn't have to have the stake pocket anything.

Sean: Really? Okay.

F250 Owner: Yeah, it just bolted across the top and then I kind of bolted the track rack rails on top of that rail for that site, laying just apart.

Sean: Okay, got ya. The second one you receive is actually going to be the one that is the standard Retrax Pro, it's probably like what you had before except for being the matte black instead of the shiny finish. 

F250 Owner: Okay, I already got the first one perfectly

F250 Owner: Alright, I'll update that on my side too, so should you decide what one you want to go with, you can complete your purchase through the links, or just give us a call back and we can help you.

F250 Owner: Okay. What's the shipping time on those?

F250 Owner: The Retrax, they do bill-to-order. They usually take two to three days to ship, and then depending on where you're at, it's another three to four day transit.

F250 Owner: Alright, thank you very much. I'll check it out.

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What Features Are Included With The Undercover Ultra Flex For a 2018 Dodge 2500?

Dodge Owner: You sent me an email. I was looking for a cover for the bed of my truck.

Peter: Okay, what truck was it for?

Dodge Owner: It's for a 2018 Dodge 2500 with a 6'4 bed.

Peter: Okay and do you have Ram boxes on there?

Dodge Owner: No sir, no Ram boxes.

Peter: Okay and which cover were we talking about?

Dodge Owner: Well I was looking at the one that's made by UnderCover, I guess it would be the Ultra Flex.

Peter: Okay. Gotcha. Yep that's a great cover. I sent you that quote in your email, but it's also free shipping, and there's no sales tax.

Dodge Owner: Cool. Can I order an Ultra Flex then?

Peter: Sure!

Dodge Owner: To make sure that's the one I was wanting, it has the carpet underneath, right?

Peter: Yes

Dodge Owner: And it has the drains as well?

Peter: That's right.

Dodge Owner: I think the Ultra Flex also has a light, a battery powered light in it or something.

Peter: It does. That's it.

Dodge Owner: Okay. That's the one I want.

Peter: Got it.

Dodge Owner: Now that's got a, kind of a flat black finish on it, right?

Peter: It does.

Dodge Owner: Okay. Hey, while I've got you, do you also have those tool boxes that mount and swing out?

Peter: Yes we do.

Dodge Owner: Okay. I'll do that later.

Peter: Alright. So you're going to have this by the end of the week here.

Dodge Owner: That's fine.

Peter: You're going to get an email confirmation in just a second. There we go.

Dodge Owner: I've been looking at these things, and looking at em and looking at em, and far as I can tell, that's what I want so I'm happy now.

Peter: That's a great cover.

Dodge Owner: Yeah, it saved me about $100 bucks ordering it through y'all, so that's a good deal.

Peter: That's great. Well, thank you very much.
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  • Aubrey Lovegrove

Does the BAKFlip MX4 Include Everything Needed to Install it on My 2019 Dodge Ram?

Dodge Ram Owner: I was calling about a price quote I received on a tonneau cover for my truck.

Peter: Okay what truck was it for?

Dodge Ram Owner: It's a 2019 Dodge Ram, 1500, crew cab, it's the new body style, without the Ram boxes. Five foot seven bed.

Peter: And which cover were you looking at?

Dodge Ram Owner: The BAKFlip MX4

Peter: Okay. Yes, that's the most popular.

Dodge Ram Owner: You have the best price on it. What do I need to do to order this?

Peter: I can take care of it with you right now if you'd like.

Dodge Ram Owner: Okie dokie, and you'll send an email confirmation?

Peter: Yes. Allow about five to seven days for delivery. You're going to get an email confirmation here in just a second.

Dodge Ram Owner: Will it give me the part number for the BAKFlip MX4?

Peter: Yes, in the email. It's a 448227.

Dodge Ram Owner: 448227, that's everything to install it and all that, right?

Peter: Yes.

Dodge Ram Owner: So it's ready to go, when it gets here I install it and I'm good to go? I don't need to make modifications or drill to install it?

Peter: Nope. It's a pretty straightforward installation.

Dodge Ram Owner: Okie dokie, well, if I have any questions I'll call you back your contact information's on the email.

Peter: Yeah, you're good to go.
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What is the Best Powered Cover for a 2019 GMC Sierra Denali with a 5'8 bed?

GMC Owner: I am calling about a Tonneau Cover.

Peter: Okay. What truck is it for?

GMC Owner: 2019 GMC Sierra Denali with a 5'8 bed

Peter: And which Tonneau Cover were you interested in?

GMC Owner: Well it said to call for recommendations, but I'm thinking the Power Max or something like that?

Peter: You want a powered cover?

GMC Owner: Yes. I think a powered cover will be best. 

Peter: Okay. So Retrax I think makes the best one.

GMC Owner: Yes, Retrax is what I meant.

Peter: So Retrax Powertrax. Do you want the aluminum cover?

GMC Owner: What do you mean? The aluminum cover compared to what?

Peter: Like a plastic cover.

GMC Owner: Oh, I don't know I want a little more sturdy, and want the matte finish, not the shiny finish.

Peter: Gotcha. So yeah, that would be the Retrax Powertrax Pro MX. I've got that here in stock. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

GMC Owner: Okay, how difficult is it to install this cover with the wiring?

Peter: I mean everyone's kind of different in that way. So it just depends on how mechanical you are. So it's hard to say, but I mean, I would say most of my customers can install themselves with no issue.

GMC Owner: Okay. I received an email thing for a quote earlier, but nobody got back to me, so can you help me get set up?

Peter: Yes. Let me get you going here, so you said the 2019 GMC Sierra 1500, right?

GMC Owner: Yeah, Denali. I got another question for ya. It says they got a free Yakima whatever, thing?

Peter: So that's actually if you purchase the XR, which is the rails that have the T-slots in them to allow for the different bars and cargo bars that go on top, that wouldn't apply to this one.

GMC Owner: Oh, okay, that's fine. I'll stick with the Powertrax cover.

Peter: Right, so allow about a week for delivery on this, and you're gonna receive a confirmation email here in just a second.

GMC Owner: If you'd be able to get the cover shipped out today I might be able to have it by the end of the week, right?

Peter: Yeah, we'll get it moving here, and we can send you tracking once it's shipped. You're all set, you're good to go!
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  • Aubrey Lovegrove