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What's the Difference Between the Retrax PRO XR and MX for a 2019 Ford F-150?

Ford F-150 Owner: I've got some kind of special requirements that I need to throw out on the table then you can tell me what your recommendation would be. First off, I have a 2019 Ford F-150.

Sean: Okay.

Ford F-150 Owner: Secondly, it's a SuperCrew, and what it's going to be used as is primarily as a tow vehicle for a 23 and a half foot, double whole trailer. Each summer I drag it around chasing all the paragliding competitions, so 13,000 miles every summer. Get where I'm going, drag the trailer up, literally 6,000 feet to where it's cool. I park the trailer with other people and then I use my truck since, it's a four-wheel drive, to carry typically seven pilots total, myself included. To do that we found that if I put all their wings in the cab that I can then pack them into cube space pretty well and get them there. So that means I get two up front, I got to put five in the bed. I have a five and a half foot bed.

Sean: So you want to know, I spoke to you before, right? And you want to know if people could sit on the cover? 

Ford F-150 Owner: That's it. Yes. Yes sir. I need something that can hold a decent amount of weight.

Sean: We originally spoke about a rolling cover and you said you can't do that because it'll take up about a foot of your bed space.

Ford F-150 Owner: Well, after talking to you earlier now I'm thinking that a roll-up that rolls in a circle in a box against the window would probably be my best bet. So that I can have three people sit on that. And then two into the bed. So since we talked last I've kind of come to the conclusion, well I can't really have my cake and eat it too. I've got to give up somewhere to get that bench seat. 

Sean: Okay. Well, I will say then that if you're okay with a canister type deal, the Retrax is probably the best way to go. I mean its weight rated at 500 pounds evenly distributed on the cover. So I imagine if it's rolled up, it should hold at least that cause there aren't any springs or, moving pieces in a box that you have to worry about. It's all ball bearings. Or if you wanted to do something even more up your alley, they have their RetraxPRO XR which is the same as the MX, same finish, everything like that. But it's another hundred dollars. The difference is it has a T-slot where you can put ladder racks or kayak racks or anything your heart desires. And right now they're actually doing a promotion where if you buy that cover they give you a set of Yakima JetStream load bars for free. So essentially you can have your cover open and still have things on top of the load bars as well, which are movable. 


Ford F-150 Owner: Yeah. Wow. I'll have to look at that. So, the XR and the MX, other than the T-racks, is the cover on the roll up canister effectively the same? Or is it reinforced heavier?

Sean: Yes, they're exactly the same. The only difference between the XR and the MX is just a T-slot rails. So the cover is the exact same cover. They do make a retracted one, which is polycarbonate, but that cover only holds up to 200 pounds, so I don't know if that would be the one that I would have people sit on.

Ford F-150 Owner: What is the depth? Four and a half?

Sean: 14 inches.

Ford F-150 Owner: That's perfect. Sounds good, man. I appreciate it. I think that you gave me good advice and it took me a while to do a whole bunch of research and I really wasn't looking at this one, but the 500 pounds sitting on the lid I think is important and it works better for me.

Sean: With a lifetime warranty too, so keep that in mind as well.

Ford F-150: Oh, really? That's really good. All right, thank you so much and I'll holler back at you.

Sean: You got it.

 

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How Do I Confirm The Correct Part Number is Being Shipped for My Dodge Truck?

Tonneau Covered Customer: I ordered a part from you a couple of days ago for a Dodge.

Shaun: Yes sir.

Tonneau Covered Customer: I got my order number confirmed and it's got my old address. I'm just reconfirming you did change the shipping address on this.

Shaun: Yes, I did.

Tonneau Covered Customer: Great! Then you know on that order it confirmed there wasn't any references to the truck it was supposed to fit. It just says 1T80232 RetraxPRO XR

Shaun: 2018, Ram 250064BED with that ram box.

Tonneau Covered Customer: That's correct, all right. Good to go, hey did you get a shipping date on that by chance or do they normally give you that.

Shaun: Lets see what I got, they confirmed it yesterday, and they usually ship within three days. Lets see here, it should ship out tomorrow.

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What Tonneau Cover Has The Best T-Slot Functionality for a Ford F-150?

Ford F-150 Owner: I was originally considering a RetraxPRO. However, the other cover I was looking at, and I know it can be a little bit of a pain if you go pick up something big and you don't think about it ahead of time, was the Undercover RIDGELANDER. Which basically would almost look like the Retrax on the car because it has the same T-Track System for rack assemblies. On the Undercover, how difficult is it to remove? I've been trying to find a video of somebody actually taking the cover off.

Shawn: I'll tell you that I actually worked for UnderCover for almost a decade. And they came out with that cover, and it's the biggest pain to remove. And it takes the longest to put it on. It's a beautiful cover, it works really well, strong, but it is not very friendly when it comes to removing it, unfortunately.

Ford F-150 Owner: Okay. Because I didn't know if there was like one bolt on each side, you undo that, and the thing just kind of slides off?

Shawn: What you're looking for then mainly is that T-slot functionality as well?

Ford F-150 Owner: That's kind of what I was looking at because we like to throw bikes up on top. I've got a cover that used to go on top of like a Suburban when they had it, one of the boxes. And having it on top if we've got stuff in the bottom and the top from that standpoint.

Shawn: Well you know they have a promotion right now on the Retrax XR?

Ford F-150 Owner: Correct that you get the free rails, which is like a $400 value?

Shawn: Have you seen the A.R.E "Double Cover?" What it is, is it's essentially a rolling cover and a one-piece all in one.

Ford F-150 Owner: I mean I've seen it. To me, that would almost be the worst of both worlds, because I think you're going to lose rigidity. Or you're going to have a bar that goes all the way across the tailgate. Because otherwise you've got two bars that are coming out with the cover. From a waterproofing standpoint, I don't think that would be worse than the Retrax or any of the other ones from that standpoint. Because you're dealing with multiple points of intrusion now that are not necessarily attached.

Shawn: Got you. Yeah.

Ford F-150 Owner: Now out of the rolling covers, you prefer the Retrax to the others?

Shawn: Yeah. It's a lot better quality than like a Roll-N-Lock or something of that nature.

Ford F-150 Owner: Or Pace Edwards or the Truck Covers USA.

Shawn: Right, exactly. Yeah.

Ford F-150 Owner: All right. You've answered all my questions. Thank you very much, sir.

Shawn: You got it. Did you want to go ahead and place that with me today?

Ford F-150 Owner: No. Let me talk to my wife tonight just to get everything approved. We've been talking about it, but I don't think it will be an issue. I'll give you a buzz tomorrow.

Shawn: It sounds good, man. Have a good night

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How Water Resistant is the RetraxPRO for a Ford F-150?

Ford F-150 Owner: I was looking at some tonneau covers, and I've had tonneau covers, I've had hard fiberglass painted, I've had a Roll-N-Lock. Now I have a Ford F-150 and I'm looking at the RetraxPRO XR, but I have a couple of questions. I know tonneau covers aren't completely waterproof, aside from the solid fiberglass ones that actually kind of curved almost over the sides of the truck, and the tailgate. How waterproof, reality-wise, is the RetraxPRO?

Shawn: The Retrax is going to be better than any of your folding covers. And yes, obviously a one-piece cover is going to be the most water-resistant. But yeah, the Retrax has drain tubes. As long as you have the drain tubes installed you should be good to go. The one piece covers can be kind of a pain.

Ford F-150 Owner: Okay. And I know with my Roll-N-Lock, I used to get small leaves in there. About once every six months I'd to unscrew the cover top and go in there and vacuum out any leaves and stuff. Is the RetraxPRO better at keeping stuff out of the box?

Shawn: I've not heard of anything like that happening.

Ford F-150 Owner: Okay. Now, I know the Retrax is not spring loaded, it just rolls back and forth. You manually move it, correct?

Shawn: Correct.

Ford F-150 Owner: Okay. Whereas the Truck Covers USA and the Roll-N-Lock are spring-loaded?

Shawn: Right.


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How Can I Get the Best Price on Raptor Series Running Boards for a 2005 Toyota Tacoma?

Tacoma Owner: I wanted to check to see if you had a part number in stock for a 2005 Toyota Tacoma. It's for the part on the side that helps you step into the truck. What do they call those?

Shaun: Are you talking about power steps?

Tacoma Owner: Yeah. Well, I've got a part number for you, can you check to see if you have this or not?

Shaun: Yes, absolutely. What is the part number?

Tacoma Owner: It is RAT-0804-0259B

Shaun: Okay, let me see.

Tacoma Owner: And that's for a running board, running board Raptor series.

Shaun: Okay. I just sent you a price quote. It's also free shipping and no tax outside of Arizona.

Tacoma Owner: Okay, it looks like one of your competitors has it for a little cheaper than that. About $10 less than your quote.

Shaun: No problem! I can match that price.

Tacoma Owner: Okay, if you could update that would be awesome.

Shaun: Sure. All right, and just to confirm, you own a 05 to current Tacoma extended cab?

Tacoma Owner: Yes. That's correct

Shaun: Okay. All right, I will send that link over to you shortly so you can check out!
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What Does the Retrax Pro MX Include for a 2018 Dodge Ram?

Dodge Ram Owner: I'm calling about a bed cover.

Peter: Okay. Which cover are you looking at?

Dodge Ram Owner: I'm looking at the Retrax Pro MX.

Peter: Okay. And what truck is it for?

Dodge Ram Owner: It's a 2018 Dodge Ram Crew Cab 2500.

Peter: Okay. Bed length?

Dodge Ram Owner: Six foot four inches.

Peter: Okay. And have we sent you a quote yet?

Dodge Ram Owner: Y'all sent me one a while back when I first looked at it and the email said to call to order.

Peter: Okay. It's free shipping and there's no sales tax, if you're ordering from outside of Arizona.

Dodge Ram Owner: Okay. What kinda time are we looking at getting it shipped?

Peter: About five to seven days.

Dodge Ram Owner: Okay. Does the Pro MX come with anything?

Peter: Yes. It comes with all of the mounting stuff you need.

Dodge Ram Owner: And that's going to have an all aluminum black matte finish?

Peter: Yes.

Dodge Ram Owner: Okay great. So now What kinda payment do y'all take?

Peter: We take all cards and PayPal.

Dodge Ram Owner: Now this is original Retrax stuff, right?

Peter: It is.

Dodge Ram Owner: Okay. So do I just need to go onto y'all's website again to pay you through PayPal or what?

Peter: No. I have to email you a link if you want to pay through PayPal. Is that what you wanna do?

Dodge Ram Owner: Yeah because I don't have a credit card to use over the phone

Peter: Okay. I'm gonna email this over to you right now. If you don't see it shortly, just check your spam. I'll see it on my end, once you complete the purchase and I'll get it shipped right out.

Dodge Ram Owner: Okay. You're a retailer for returns right? Do I need to register them for this for them to get the warranty?

Peter: No. You do not.

Dodge Ram Owner: Okay. And there's a lifetime warranty on these, right?

Peter: That's right.
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