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Can I Delay Shipping on My Order for a BAK Revolver X4 for my 2014 Ford F-150 Marriot?

F-150 Owner: You sent me a quote yesterday and I want the BAK Revolver X4 not the flip one.

Shawn: What kind of truck is it?


F-150 Owner: It's a 2014 Ford F-150 Marriot.

Shawn: What size bed?


F-150 Owner: 5 foot 7, short bed, I think.

Shawn: Yeah normally on a tonneau cover they measure from the inside of the bulkhead to the inside of the tailgate.


F-150 Owner: Do you want me to check the truck bed length?

Shawn: There's a short bed there's a standard bed there's a long bed. You'd know if it was a six and a half or an 8 foot


F-150 Owner: No, it's a short bed because it's a double cab

Shawn: Okay and is there anything else that you're looking at today before we complete this purchase?


F-150 Owner: No just one notice that we will be gone for three weeks can I set up the ship to receive after May 15th?

Shawn: Let me do this, were not going to order it until the 10th. It needs to arrive after May 15th?


F-150 Owner: Unless it can be here before Monday but its most likely not going to be

Shawn: Yeah unfortunately. What I'll do is I'll put a note in here I actually place the orders myself so I will make a note that we won't place it until the 10th because then it's about a 5 to 7 day travel to you.

F-150 Owner: Okay. I appreciate it and so will you email a receipt or confirmation?

Shawn: Yep you should have order confirmation and then as soon as it ships you I will send you a tracking order as well.
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How Do I Get Financing on a Tonneau Cover?

Tonneau Covered Customer: Hi, yes, I'm looking to order a tonneau cover.

Sean: Okay. What kind of tonneau cover is it?

Tonneau Covered Customer: I'm looking at a BAK cover. I received a link to buy one, but I must've deleted.

Sean: I'll email that to you again. All you got to do is fill in your shipping information and billing information and credit card, and you're good to go.

Tonneau Covered Customer: Alright, so the prices are still the same?

Sean: It's an extra 20 bucks now, but I'll honor the original price.

Tonneau Covered Customer: Okay, and that still comes with that free tailgate seal that was on there? It says you'll send a free one.

Sean: I'll add to it to the order.

Tonneau Covered Customer: Okay, and what's that place where you can split the payments up? You take payments on it?

Sean: Klarna is a company that will allow you to make payments.

Tonneau Covered Customer: Okay, Klarna will be on there?

Sean: Yes, sir.

Tonneau Covered Customer: Okay, thank you so much.

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How Do I Know if I Have a Deck Rail System on My 2019 Toyota Tundra?

Toyota Tundra Owner: I had sent an email to you regarding the BAKFlip MX4.

Peter: Okay. What truck was it for?

Toyota Tundra Owner: It's for a 2019 Toyota Tundra double cab with the six and a half foot bed.


Peter: Okay. Were we talking this afternoon on email?

Toyota Tundra Owner: No, I think you sent an email, but I actually didn't send you an email. I guess I must have filled out the form on your site? I put my email address in your site, and it came up with an offer.

Peter: Okay. Yeah, I can honor that price. Also, it's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Toyota Tundra Owner: And you'll throw in that tailgate seal kit for the tailgate?

Peter: I will. Do you have the deck rail system in the bed?

Toyota Tundra Owner: Yeah, I do have deck rails.

Peter: Okay. So 2019 Tundra, six and a half foot bed, with the deck rail system.

Toyota Tundra Owner: When they call that a deck rail, they're talking about the tie down system and all that?

Peter: Yes. 

Toyota Tundra Owner: Ok let's get this MX4 ordered

Peter: Ok I'll get this shipped out to you. 

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Does Extang or BAK Have the Best Tonneau Cover for a 2018 Ford F-150?

Ford F-150 Owner: I went and looked at that Extang. So, that one doesn't fold up all three sections, right? It just unfolds the back two, so it doesn't flip up against the back window?


Sean: Correct. So, if you plan on driving with it open very often, you can't do it. But, the good part about the Extang, I don't know if you looked at the install video, there's no rails. It just literally clamps on to the sides of your bed, so you can have thing off there in three minutes.

Ford F-150 Owner: Okay. What about the MX4, does that one come off fairly easy or no?


Sean: Yeah, they both come off fairly easy. The MX4, you probably wouldn't need to take it off. But, let's assume that you do, all you have to do is just lift the cover towards leaning up against the cab, and then reach your hand underneath and loosen the star knob that's underneath, and the elevator bolt that goes through the top of the cover will pop right out, and then the whole cover just lifts right off the rails. The covers are held on to the rails at the front with a bracket. The elevator bolt goes through the left and right side, and then star knobs tighten it down. So, it's an easy as removing those and it pop right off.

Ford F-150 Owner: Okay. But on the Extang do you think it's better as far as water resistance?


Sean: If you install it properly it does a pretty good job. With the MX4 you get the drain tubes for the bed of your truck. So, that means either using an existing hole in the very front. Older trucks used to have the black plastic piece, I'm not sure on the newer trucks. But, you just pop one of those out, or you drill small hole through there. Or you can actually drill it through the bed of your truck. But, a lot less people want to do that.

Ford F-150 Owner: Yeah. I wouldn't want to drill in the bed of my truck either.

Sean: Right. I get it. But, in order to keep that water out, they do design them to where the water is supposed to go to the channels in the rails, which pushes it through the drain tubes, and out of the bed.

Ford F-150 Owner: Right. That's cool. I think maybe I'll stick with that MX4. Is the only difference between the MX4 and the G2 that one has 4 segments and the other has 3?

Sean: No, the G2 and the MX4 are night and day. The G2 is going to be the shiny finish. The panels aren't as thick, so they're not as dent proof. Its only rated for 300 pounds, while the MX4 is 400. The MX4 has a dual-action tailgate seal. You can open and close the tailgate without having to open the last handle of the cover. So, yeah, I could go on and on. The MX4 is far better.

Ford F-150 Owner: Okay. That's all I needed to know. Okay, let me verify my bed length so I don't order this thing and find out how I was wrong.

Sean: Yeah you don't want to shoot yourself in the foot.

Ford F-150 Owner: One of the reviews said you guys offer a tailgate seal kit?

Sean: Yeah, I'll send you a tailgate seal. What was the truck again?

Ford F-150 Owner: Its a 2018 Ford F-150.

Sean: Okay.

Ford F-150 Owner: So when I measure my bed, am I supposed to just measure the inside dimensions from the inside of the bed to the inside of the tailgate?

Sean: Yeah, inside of the bowl and inside the tailgate, so the very front of your bed. And if it's the big crew, you know, with the full four doors, it could be a 5.7

Ford F-150 Owner: Yep. That's what I got. Well then let's go ahead and get the MX4 ordered.

Sean: Okay I'll go ahead and get this shipped out. We should be good to go!

Ford F-150 Owner: Cool. Okay. Sounds good.
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Who Do I Contact for Help Installing My Undercover Ultra Flex Cover?

Tonneau Covered Customer: I ordered a Tonneau cover from you last Monday. I was just looking, opened the box, just got it yesterday. One issue is the clip that holds the bar up on one of the sides is broken.


Peter: Okay.

Tonneau Covered Customer: The whole tonneau cover doesn't need to be sent back for that does it?


Peter: Is that the only issue?

Tonneau Covered Customer: Well, when I was trying to install the bars, what I'm noticing is that they're both leaning in towards the truck bed.

Peter: Okay.

Tonneau Covered Customer: When I go to put the tonneau cover on, it's not latching unless you really mess with it. I've had one of these before and I didn't have that issue with that one.

Peter: That's very strange. I'm not sure. Here's what I'm going to recommend for right now. Undercover has techs over there that might be able to tell you what's going on there or give you a quick fix to that. They also might be able to rush you out that part that was broken. They typically do that when something like that happens instead of replacing the entire cover. I think they'd be able to help you with both of these issues. Which cover is it?

Tonneau Covered Customer: The Undercover Ultra Flex.

Peter: The Ultra Flex okay. Okay, I'll give you their number here and then let me know if you need anything else from me, but I have a feeling they're going to be able to take care of both of these issues for you.

Tonneau Covered Customer: Okay. Thank you!


Peter: Their number is 866-900-8800. Then let me know if you need anything else from me. Yeah, I think they're going to be able to get you squared away real quick with both of those.

Tonneau Covered Customer: Okay, let me give them a shot.
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How is the Undercover Flex Compared to the G2?

Ford F150 Owner: I hear this is the place to buy a tonneau cover for my pickup

Tonneau Covered Agent: Yes. What are you looking for?

Ford F150 Owner: I have a Ford F150 2014 Eco Boost. I need some advice too. I'm a painting contractor, and I've been looking at the hard covers, and I want a fold up cover I think.

Tonneau Covered Agent: Okay. No problem. 

Ford F150 Owner: What would you recommend? I think a roll up cover would be convenient, but I don't know if it would last as long, would it?

Tonneau Covered Agent: The hard folding covers you can get several years out of. The BAKFlips are the most popular. They're trifolds but they can fold completely up out of the bed and secure behind the cab so that you have full bed access. Those are the best reviewed, and they also sit flush inside the bed rail and have that really low profile look to them. It starts with the BAKFlip G2; it's made of aluminum and it's been around for a long time. It's free shipping and there's no sales tax if you're ordering from outside of Arizona. 

Ford F150 Owner: What about the Gator EVO? That's a five-fold. Is that cheaper?

Tonneau Covered Agent: I'm not sure. We don't sell Gator so I can't really speak to that. That's one of the only brands we don't sell.

Ford F150 Owner: How is the Undercover Flex compared to the G2?

Tonneau Covered Agent: That's almost an identical cover, except it's made of a different material. It's made of a fiberglass reinforced polymer, so it's actually going to be a little bit stronger than that aluminum of the G2. It'll stand up to denting and stuff like that much better.

Ford F150 Owner: Now when I was looking on the website it said one of them, I can't remember which one, had a free gift of the swing case, is that still going?

Tonneau Covered Agent: Yeah, that was a rebate that ended, and it was with a different cover. And then they had one with the flex, but that ended.

Ford F150 Owner: Now, the G2 and the Undercover that we're talking about, do I need to put ladder racks on it or not? I was looking at ladder racks and I don't want to put a bolt on one and I don't want to be removing it, so they would work with one that would fit on the edge of the rail, right?

Tonneau Covered Agent: Yeah. So BAK actually makes two. The BAKFlip CS or the BAKFlip CSF1. The CS is the G2 cover with the ladder rack assembly as well. Then the CSF1 is the F1 cover with the ladder racks, so that's a good option too.

Ford F150 Owner: Now, do you guys sell the ladder racks as well?

Tonneau Covered Agent: Yeah, it's a whole unit. So it all comes together.

Ford F150 Owner: Now, if I was to get just the cover I could get a different rack system, right?

Tonneau Covered Agent: You could, yes. And because the BAKFlip cover and the undercover sits inside the bed rails, your stake pockets are still exposed so you can install the ladder rack in the stake pockets.

Ford F150 Owner: Right, stake pockets, yeah. Now, what kind of weight can they carry? I'd only be carrying the ladder, no lumber. What poundage do they rate for?

Tonneau Covered Agent: It just depends on which rack. 500 pounds on the back ones, but there are many different types of racks out there.

Ford F150 Owner: Right. So I guess I'm looking between the Undercover and the G2. Is there any one that you could give me a better deal on either of them? Because they're both basically the same, right?

Tonneau Covered Agent: Yeah. Those are both at my lowest prices. In fact, those are sale prices. I can't go lower than that, unfortunately, but I do believe I do have the best price anywhere for both of those covers.

Ford F150 Owner: Yeah. I had been looking, those are pretty good prices. Alright, I'm going to go with the BAKFlip G2.

Tonneau Covered Agent: The G2? Good choice. Please allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second. 

Ford F150 Owner: Now, they'll leave it obviously, right? At the front door?

Tonneau Covered Agent: Yes. It's going to be FedEx.

Ford F150 Owner: All right, awesome. Thank you so much.
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