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Does the BAKFlip G2 Require Drilling for Installation for a 2006 Ford F150?

Ford F150 Owner: Hey, I was just returning your email from over the weekend looking for a tonneau cover for a 2006 Ford F-150.

Peter: Okay. What's the bed length?

Ford F150 Owner: I want to say it's six, six and a half foot bed.

Peter: Okay, and which cover were you looking at?

Ford F150 Owner: I think it was the BAKFlip G2.

Peter: Okay. Good.

Ford F150 Owner: You sent a price like in your email to me as well.

Peter: Yes, plus it's free shipping and there's no sales tax if you're ordering from outside of Arizona. Do you want to get that ordered today?

Ford F150 Owner: Yeah, but I have a question. With the 2006 I know it's different than the 2009. So, just as long as that's the right one. Yeah, let's do it.

Peter: Alright. Allow five to seven days for delivery on this. You're going to receive a payment confirmation here in just a second.

Ford F150 Owner: The BAKFlip G2 doesn't require any drilling for installation, right?

Peter: That's right.

Ford F150 Owner: Okay, perfect. Hey. I appreciate your help.
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What is the Best BAK Tonneau Cover for a GMC Sierra 1500 New Body Type

GMC Owner: Hey, the tonneau cover that you had told me about, that BAKFlip, which model was it? Was it the F-1 or was it something different?

Peter: What truck was it for?

GMC Owner: It's a GMC Sierra 1500. It's the new model, new body type, short bed.

Peter: Okay, so yeah, I recommended either the MX4 or the F-1, which is only $10 more than the MX4.

GMC Owner: And what's the difference between those two covers?

Peter: The difference is that the MX4 is aluminum, and the F1 is a fiberglass-reinforced polymer, so it's a stronger material.

GMC Owner: Yeah, that's probably what I'd be looking for. And that will fit that new body truck no problem?

Peter: Yes, absolutely.

GMC Owner: Okay, I'm going to just take some time to think about if I want to go with the MX4 or the F1

Peter: Okay
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What Other Tonneau Cover Brand is Similar to the Gator Tri-Fold?

F-150 Owner: Hey Peter, I have some questions about a tonneau cover for a Ford F-150 2018 XLT.

Peter: Okay, which tonneau cover were you looking at?

F-150 Owner: I don't know, I want pricing. I don't know if you can send it via email.

Peter: Okay, do you know which one you're interested in?

F-150 Owner: I like the Gator tonneau covers, but I don't know if you have similar and cheaper than that.

Peter: So that's one of the brands we do not sell, unfortunately. I can send you pricing on something similar though. Are you looking for a soft roll-up cover?

F-150 Owner: The tri-fold.

Peter: Okay, the only soft tri-fold I have is gonna be the Extang Trifecta 2.0. It has a lifetime warranty and I just emailed you the price. It's free shipping, and there's no sales tax.

F-150 Owner: Okay, so can I use that link in my email to check out if I want? 

Peter: Yes.

F-150 Owner: Okay, if you have something else, you can send me the other ones to check it out to buy.

Peter: Will do.
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What Happens if I Only Receive the Panel of My Tonneau Cover and I'm Missing the Rails?

Tonneau Covered Customer: I ordered a cover from you guys not too long ago and I had a couple of questions about it.

Peter: Okay.

Tonneau Covered Customer: Well for one, I received one package yesterday or maybe the day before yesterday and I was wondering is there another package on the way? I've only received the panel, but I'm waiting on the rails. 

Peter: Yeah, sometimes that happens, you'll get one of two packages and then the next one will arrive a day or two later. So if you don't have it by the end of today, let me know. But I have a feeling you probably will.

Tonneau Covered Customer: Okay. Because I had put in a request for tracking on it, on the packages, but I haven't received any updates on them at all yet.

Peter: Yeah. It can take a day or so to get tracking.

Tonneau Covered Customer: And just to let you know, FedEx Express delivered this one. He kind of threw it up on my deck and the packaging is dented.

Peter: Oh, jeez.

Tonneau Covered Customer: Yeah, I know. I have not opened it up to inspect it for damage because I was gone all weekend and when I got home yesterday I kind of popped it open just to take a look to make sure there wasn't any visual damage.

Peter: Right.

Tonneau Covered Customer: But I did not unwrap it yet. So I'm not sure if there are any dents or dings that I just haven't seen yet. 

Peter: That's fine. Let us know if you find any damage when you unwrap it. So like I said, I have a feeling that your rails are going to arrive today. If they don't, let me know. But it's not uncommon for that to happen. And then of course when you're going to install it, look for damage on that panel. And it there is damage, don't worry, we'll get another cover out to you and we'll get FedEx to pick that one up. 


Tonneau Covered Customer: Okay. And I'll let you know if that tonneau cover comes or if it doesn't.

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How Do I Get Replacement Parts for my BAKFlip MX4?

Tonneau Covered Customer: I ordered a BAKflip M4 from you and I got it. There's some parts missing that I need to see if you can get for me.

Peter: I'm really sorry about that. What was missing?

Tonneau Covered Customer: The buckle that goes on top. The little buckle clasp. There's two of them that when you open up the BAKflip when you don't open it all the way you can take your straps and click it right into that buckle clasp. I looked everywhere. I mean I tore the box open I don't know how many times. I got it all installed. I need to get those two.

Peter: We work directly with the manufacturer so your cover actually came directly from them. The fastest way to resolve this, and I think they even overnight them to you. You just have to give them a call. I can give you their number here and they'll get those rushed out to you right away. I really apologize for the inconvenience.

Tonneau Covered Customer: That's all right. What's their number?

Peter: BAK's phone number is 818-365-9000.

Tonneau Covered Customer: Okay. I will give them a call. Thank you!
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Is the cost of a Truxedo TruXport lower for a Short Bed Than a Long Bed?

F-350 Owner: I spoke to you, I believe yesterday or the day before, about a Tonneau Cover. You had sent me a link where I could pay. The one thing that I noticed on the link is when I spoke to you and an email followed with a phone only tailgate seal.

Peter: Oh okay.

F-350 Owner: And that tailgate seal's not on the invoice that you had emailed to me so I figured I'd call and order just to make sure I got everything.

Peter: Yeah, I remember you. Okay, it was a Truxedo TruXport, correct?

F-350 Owner: Yep, 238601 was their part number for the TruXport.

Peter: That's it. Let me get the tailgate seal kit in here. The tailgate seal kit's going to come from our office here in Arizona. So it will arrive separately but I can get everything on the way. So you're wanting to place this order right now?

F-350 Owner: Yes, I would. Can you help me place the order over the phone?

Peter: Okay. Everything looks good. Can you just confirm your truck?

F-350 Owner: 1995 Ford F-350 eight foot bed.

Peter: Perfect. Yeah so you're all set. Looks good.

F-350 Owner: Okay. Well thank you very much. Just on a side note, I also have '93 short bed. Would a tonneau cover for that be cheaper?

Peter: For the TruXport?

F-350 Owner: Yeah. I'm not going to order it today. I'm just curious on the cost for the TruXport on my other truck.

Peter: Yeah, the prices are always a little lower if you have a short bed instead of a long bed.

F-350 Owner: Okay, so if we decide to add one on that, I'll give you a call back on that then.

Peter: All right. Sounds good.

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