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What Are The Cheapest Tonneau Cover Options For a 1997 Toyota T100 SR5 Extended Cab?

Toyota Owner: I'd gotten an email from you about tonneau covers, that there was a discount going on.

Peter: Yes, what truck is it for?

Toyota Owner: It's a 1997 Toyota T100 SR5 extended cab, 3.4 liter engine.

Peter: What's the bed length?

Toyota Owner: I'm not 100% sure on the bed length

Peter: I'll need that information before you order. What kind of cover were you looking for?

Toyota Owner: I don't want a real expensive one. I can't afford a real expensive one. Give me some of your lower priced options, please.

Peter: Sure. A good option might be the Truxedo Truxport. It's a soft roll up cover. It's a really popular unit. It's got a five year warranty. All of our covers include free shipping and there's no sales tax if you're ordering outside of Arizona. That's the least expensive option for that vehicle.

Toyota Owner: Okay. What's your step up from the Truxedo Truxport?

Peter: Step up from there's going to be the Truxedo Lo Pro. It's got a lifetime warranty. It sits more low profile like almost flushed inside the bed rails. That one holds up really well for years and years. That's probably the most popular soft roll up out there.


Toyota Owner: I'll tell you what. I'll see if I can get the bed measured tomorrow and I will call you back.

Peter: Sounds Good!

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How Do I Get Replacement Clips for My Undercover Ultra Flex?

Tonneau Covered Customer: Hey, I just received the Tonneau Cover I ordered and when I talked to you last week you said to just unbox everything before I started assembling it just to make sure everything's in good condition.

Peter: Right.

Tonneau Covered Customer: The box is kind of in a little rough shape but everything seemed to be okay except for two things. Those are those little clips, little plastic clips that hold the support rods. What I ordered was the Undercover Flex for the Ultra Flex. And they got the little support clips that hold those rods. And they were plastic and they were just broke off.

Peter: Oh. Okay. I am sorry about that. That happens every once in a while. I'm going to give you a Undercover's phone number because that's the quickest way to get this resolved. They'll literally rush them out to you. I think they even overnight them in some cases.

Tonneau Covered Customer: Yeah, go ahead and give me Undercover's phone number. Thanks.


Peter: It's 866-900-8800.

Tonneau Covered Customer: Is there anything registration or anything, or they need to see an order number or anything on that? Or what?

Peter: I doubt it. Because you just bought it. Let me see. I'll just resend the confirmation real quick, but I doubt they'll ask for it with something like this but I just resent it just in case.
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What Does the Lifetime Warranty for the Retrax Pro MX Cover?

Dodge Owner: I'm interested in the Retrax Pro MX. Are you guys an authorized dealer? What kind of warranty comes with that tonneau cover?

Peter: That's right. Yeah, we're an authorized dealer. We work directly with the manufacturer and that one has a lifetime warranty.

Dodge Owner: Okay. On those, is there anything I have to worry about as far as the inside? As far as canister and all that, how that holds up and far as the moving parts and all that? I did some research on them and found it's one of the better ones.

Peter: It's the best retractable out there, in my opinion. It's going to hold up for the lifetime of the truck. I mean it's not uncommon to hear about having one of these covers on for you know, 10 - 12 years. They hold up very, very well over time.

Dodge Owner: Okay. So a lifetime warranty? What does that cover the lifetime warranty? That's not for the finish that's for the internal parts, right, the moving parts?

Peter: Yeah, it's not for the finish but it's pretty much for everything else. Like they really like to keep you as a customer. They're really easy to work with if something were to come up.

Dodge Owner: Okay. Well like I said, I was just looking around and I emailed, I think I emailed you guys over the weekend but I guess you were probably closed for the holiday and stuff. And I saw the email back today.

Peter: Okay.

Dodge Owner: You got my email. I'll make a decision soon and then I'll call you back.

Peter: Okay, sounds good.

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Is The BAKFlip MX4 Waterproof When it's on The Truck?

Chevy Silverado Owner: I wanted to get a tonneau cover for my truck.

Peter: Okay. What truck is it for?

Chevy Silverado Owner: It's a 2005 Chevy Silverado, has the shorter bed. I think it's like a five foot eight bed, or five foot five.

Peter: Which cover were you talking about?

Chevy Silverado Owner: I've been looking online all over the place and I really like the BAKFlip MX4.

Peter: Yes, that's very popular. Let me double check they have it for your truck. Yes, and they do. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

Chevy Silverado Owner: Oh okay, cool. What's the availability on it, like if I want to go ahead and do it? When can I get it by?

Peter: Our shipping is typically about five days.

Chevy Silverado Owner: Five days? Okay. I've been looking around and that's probably the best price I've heard so far. Is there any sales or anything coming up on that or is that pretty much the best?

Peter: That is a sale price.

Chevy Silverado Owner: That is the sale price? When is the sale final?

Peter: I think the end of the day on Friday, this coming Friday.

Chevy Silverado Owner: The day on Friday? Okay. Let me run it by the misses first.

Peter: I got you. No problem.

Chevy Silverado Owner: We're going to go on vacation soon and I wanted to have something to cover the truck with. With this cover, I mean have you seen this cover? Have you used this cover before?

Peter: Oh yeah, absolutely.

Chevy Silverado Owner: Is the BAKFlip MX4 pretty much waterproof when it's on the truck?

Peter: It's designed to be extremely water resistant. It's got drain channels that lead to drain tubes that keep the water out of the bed. No Tonneau cover is 100% waterproof, per se. You might get a drip or two, but water won't be pooled in the bed or anything like that.

Chevy Silverado Owner: Right, that's kind of what I was looking to do. That and with this one, I've heard with some of these Tonneau covers you have to open them like to close the bed, like to close the tailgate? With this one, do you have to close, when I'm going to close the tailgate do I have to open the cover to close the tailgate?

Peter: You don't. You can slam the tailgate while the cover's down. It's designed that way.

Chevy Silverado Owner: That's what I was looking for too. Let me write that down. Thanks for your help, Peter. I appreciate it.
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What's The Best Way to Field Destroy a Tonneau Cover?

Tonneau Covered Customer: Hey I got your email. Do I just need to respond to it that with that photo of the damaged cover you requested? Am I going to get a new tonneau cover?

Sean: Yup. Just shoot me back an e-mail with the photo and with the serial number. The serial number will be on the box. It will also be on the third to the last panel. On the bottom side. I'll get it over to the manufacturer so they can ship out a new one. 

Tonneau Covered Customer: I'll go get a picture of that serial number and... Serial number, photo, anything else? You want an address, telephone number, and a cellphone number right?

Sean: Yup. Telephone number and if you want to put in your ship-to address that would great too so it's all right there.

Tonneau Covered Customer: So they pick up the old one and is that how that works? Or do I have to drop it off somewhere?

Sean: Well, generally what we'll actually do, because chances of getting that thing all the way back to them in decent enough condition to salvage it is slim to none so we'll just probably have you field destroy it. I don't know. I've seen people do, as much as a saw bow or even a shotgun. It's out of circulation, they don't care exactly what you do with it.

Tonneau Covered Customer: Oh no, I see. I should just saw it in half and take a photo of it?

Sean: Yeah.

Tonneau Covered Customer: All right, I'll get you those pictures over to you right now.

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How Can I Get a Replacement Tonneau Cover if Mine Arrives Damaged?

Tonneau Covered Customer: Yeah, well, I got a damaged tonneau cover. Actually, the old man bought it for me for a present.

Sean: Oh, you know what? I was just going to call you. Your dad gave me your number, but I got a bunch of phone calls back to back. I shot you an email. Is there any way you can respond to that with some of the photos of what you're dealing with?

Tonneau Covered Customer: Yeah. I grabbed a photo of it, and I can send it over to you right when I get off the phone with you.

Sean: Cool. Sorry about that, man.

Tonneau Covered Customer: It's not your fault. It's no one's fault. I think it happened at the factory. I mean, the box is perfect. I mean, nothing's wrong with it. Everything else looks good. It's the feel around the hole outside, and it's glued on the corners. I mean, I wish it was something where I could just replace a seal. But I don't know, man.

Sean: They are replaceable, but it is kind of a chore. So we usually give people the option. If you want to replace it, you can replace it. But if it's bad, we'll have the whole cover replaced. And they're really good about that doing that. I used to actually work for them for like a decade, man, so I've got some good friends out there. So we'll get you taken care of.

Tonneau Covered Customer: Yeah, I mean, you know what, we'll get another one. And if that one's got something wrong with it, then I'll replace it. But let's try to get a new one. I'll send you over the photo right now.

Sean: Okay.

Sean: All right, man, yeah, just respond to that, and I'll send it directly to James. I'll have you cc-ed so you'll be there the whole process.

Tonneau Covered Customer: All right, thank you, sir.
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