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Is the Undercover Ultraflex Suitable for a 2013 Toyota Tacoma with a Long Bed?

Toyota Tacoma Owner: I've looked at so many kinds of covers. Will the Undercover Ultraflex fit the 2013 Toyota Tacoma with the long bed?

Peter: Yes

Toyota Tacoma Owner: I've also seen a lot of the other tonneau covers like the BAKFlip and some of the others. They fold all the way up but then they also rub lean up against the window or the back of the cab. However, the Ultraflex does not. Is that correct?

Peter: That is correct.

Toyota Tacoma Owner: Good because I don't want it to lean up against the cab, and if you're wondering why it's because I don't want to have those rubber stoppers on the top of the tonneau cover when it's closed.

Peter: Understandable.

Toyota Tacoma Owner: The Ultraflex is what I want if you can confirm that it's available for the Tacoma.

Peter: Yep, it is.

Toyota Tacoma Owner: Okay, alright. So, I'd like to order the Ultraflex then, please.

Peter: Okay, I would be happy to help with that.

Toyota Tacoma Owner: Will this be shipped UPS, freight, or how do you ship?

Peter: It'll be FedEx. Alright, I'll get this in for shipping right now.

Toyota Tacoma Owner: Well thanks, Peter. I appreciate your help and time.
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How Durable is the BAKFlip F1 Rolling Tonneau Cover for a 2015 Toyota Tundra?

Toyota Tundra Owner: I sent you a request for the Bakflip F1 tonneau cover and you sent me an email.

Peter: Did you want to place an order?

Toyota Tundra Owner: Yeah, I'm thinking about it. So, it's got the three year warranty, so it's all by the BAK manufacturer, you're an authorized dealer, right?

Peter: Absolutely, we actually work directly with the manufacturer.

Toyota Tundra Owner: Okay. So, I guess if I ordered it today when would I expect to see it?

Peter: About five to seven days, so be on the safe side. It could be sooner, but that's average.

Toyota Tundra Owner: Are you able to honor the quoted price with the free shipping?

Peter: That's right.

Toyota Tundra Owner: Okay. And so that's the most heavy duty, top of the line BAKFlip model they have?

Peter: Yes, BAK makes very high quality tonneau covers.

Toyota Tundra Owner: Okay. Have you seen or handled that roll up version? I'm a little concerned about that. About it not lasting as long.

Peter: I like the hard folding covers quote a bit. What truck is it for?

Toyota Tundra Owner: It's a 2015 Toyota Tundra. I have a question. So I have the bed tie-downs that run down the side of the truck. But the adapters that came with the last cover I owned weren't good. If I hooked anything up to their tie-downs it would just bend out because they're just like flat pieces of eighth inch steel or something like that. Did I notice that in the picture it's the same part that sort of clamps onto the truck is what holds those rails now in this system?

Peter: Yeah, but you're not going to have an issue there.

Toyota Tundra Owner: Okay, so I could strap something to it, it's not going to bend in towards the truck?

Peter: Yeah, that will be just fine. What's the bed length of your truck?

Toyota Tundra Owner: Six foot seven inches.

**Transaction Completed**

Peter: Okay. All right, you're going to get a confirmation email for your purchase here in just a second and you're all set.

Toyota Tundra Owner: All right, cool man. I look forward to it. Thanks a lot.
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Rebate Redemption for a Retrax XR tonneau cover for a 2018 GMC Sierra

GMC Sierra Owner: I talked to you guys about a week and a half ago or so about a cover for a truck, and it looks like now that they're doing a special with the Retrax, the XR that comes with a rebate that you can get the Yakima racks to go with it.

Peter: That's right.

GMC Sierra Owner: How do I do something to set that up, or is it something I do over the phone with you or online? How does that work?

Peter: Yeah, I can take care of it with you. What truck was it for?

GMC Sierra Owner: A 2018 GMC Sierra.

Peter: What's the bed length?


GMC Sierra Owner: It's the short bed, the five, eight.

Peter: Did we send you a quote?

GMC Sierra Owner: Yes.

Peter: Ok, I can take care of it with you right now if you'd like.

GMC Sierra Owner: Ok. And then for the rebate, I just take the receipt and mail it in with the rebate that's online from them, and then they send it separately for the rack or how does that work?

Peter: That's right. Exactly. After we complete your order we will ship your tonneau cover to you, but you will redeem the rebate directly through Retrax.

Peter: So again, that's the 2018 GMC Sierra 1500 short bed?

GMC Sierra Owner: Yes, and I would like the Retrax Pro XR.


**Transaction Completed**

Peter: Alright. So allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second. And you're all set.

GMC Sierra Owner: Cool. And then is that rebate thing on Retrax's website or is that something you guys send over too.


Peter: My customer service team will send it, but they usually don't for about five days. They send them in batches, but you can get it right there on Retrax's website if you would like it sooner.

GMC Sierra Owner: How does it work if there's any warranty problems or anything like that? Do I contact you or just them directly?

Peter: It's Retrax directly since they're the manufacturer.

GMC Sierra Owner: Well, I got your email. Thank you so much, and I'll wait for it come in a couple of days.
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Extang Sold Fold 2.0 Tonneau Cover for a 2019 Ford F-150 Super Cab with 6'5 bed

F-150 Owner: Hi Peter. We've been emailing each other for a while about a Tonneau cover. I really like your pricing, and I would like to go ahead and get the order going.

Peter: Okay. What truck was it for?

F-150 Owner: It's a 2019 Ford F-150 Super Cab, six and half foot.

Peter: Okay. And which cover were we talking about?

F-150 Owner: The Extang Solid Fold 2.0.

Peter: Got it. Okay. Let me pull that part number here and collect all of your information for payment.

**Transaction Completed**

Peter: Okay. So, allow five to seven days for delivery on this. That's the typical time frame, but in some cases it could be sooner than that though.

F-150 Owner: Okay.

Peter: And you're going to get an email confirmation here in just a second. There we go. Okay. And you are all set. You're good to go.

F-150 Owner: Thanks.
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Where Can I Find Shipping Information Regarding My Tonneau Cover Order?

Dodge Ram Owner: Hey, I'm calling about my order. Do you by chance know if the tonneau cover has been shipped yet?

Shawn: Yeah, it should have been shipped yesterday.

Dodge Ram Owner: Troy called me but he didn't give me a tracking number. I'm trying to get an idea where it is.

Shawn: What did Troy say?

Dodge Ram Owner: He's sending just the cover out. He said they're making it, and they're sending it all right away or something like that.

Shawn: I haven't heard from them yet as far as tracking so I'm sending them a email right now.

Dodge Ram Owner: I just left a message. But they're sending one out. Hey, I've got a question.

Shawn: What's up?

Dodge Ram Owner: He did say to get rid of the other one that was sent to me. It's 58 1/2 inches, are there beds that size?

Shawn: What kind of truck do you have again?

Dodge Ram Owner: Mine's the Dodge. It's the Ram.

Shawn: Oh, no. There's not going to be anything like that. A full size truck with a bed that short, no.

Dodge Ram Owner: I was just wondering. I don't think anybody would buy it because it's kind of short, and it doesn't have the rails and the front piece.

Dodge Ram Owner: Here's my next question. Do they sell rails and that cover for that? Can you buy rails separately?

Shawn: Yeah, you can buy rails separately.

Dodge Ram Owner: Okay, can you do me a favor? When he gets back to you, can you email me, let me know where it's at and what's going on?

Shawn: Absolutely.

Dodge Ram Owner: All right. Thank you.
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Best Hard Folding Cover for a 2011 Ford F-150

Peter: Hello, this is Peter.

F-150 Owner: Good morning, Peter. I'm looking for a hard cover for my truck.

Peter: Okay. Like a hard folding cover?

F-150 Owner: Yeah

Peter: Okay. So, which brand or model have you been looking at?

F-150 Owner: I've looked at a BAKFlip.

Peter: Okay. Yeah, those are by far the most popular; the highest quality. What truck is it for?

F-150 Owner: My 2011 Ford F-150.

Peter: The BAKFlip G2 is a very popular model. It's a tri-fold, but it can fold completely up out of the bed and secure behind the cab, so that you have full use of your bed when you need to. You get a lot of versatility there, and you get a lot of security as well. I've got that one for a great price with free shipping, and there's no sales tax if you're ordering from outside of Arizona.

F-150 Owner: I know somebody that has that on their truck. My neighbor does. That's why I started looking. I liked it. It's hard. It's secure, somewhat waterproof.

Peter: Right.

F-150 Owner: It sits very flush.

Peter: Yes.

F-150 Owner: Yeah. That's what we're kind of looking for. Okay. So, how do I pay for this or anything like that?

Peter: I can take care of it with you over the phone if you'd like. It's up to you. You just call in and place the order.

F-150 Owner: Then how long before it gets here?

Peter: Five days.

F-150 Owner: Okay, and you guys are warrantied and everything?

Peter: Yes.

F-150 Owner: Okay. Hey, this is it. I like the price. I like it. We're going to go ahead and get one.  

Peter: Okay, sounds good!
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