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FAQ — Ford F-150

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How Do I Confirm That I Received The Correct Part Number For an Extang Solid Fold 2.0 for a 2019 Ford F-150?

Tonneau Covered Customer: You sent me a Tonneau Cover last week. But unfortunately I think it's the wrong one. Can you help me confirm the part number?

Peter: It was an Extang Solid Fold 2.0, correct?

Tonneau Covered Customer: Correct. . It was an Extang Solid Fold 2.0 for a 2019 Ford F-150 with a six and a half foot bed.

Peter: Okay. Let me double check here.

Tonneau Covered Customer: I went up and looked at Extang's website and it's something like 83418 but they sent me a 84418.

Peter: So the part number should actually be 84480.

Tonneau Covered Customer: I looked on their website and I think it's supposed to be 83480, because the one that they sent me is for a toolbox. So it's only like five foot three, something like that.

Peter: Oh, I see. It was a toolbox Tonneau but you don't have a toolbox, that's what you're saying?

Tonneau Covered Customer: Correct. I do not have a toolbox

Peter: Okay. Customer service will be in in about an hour. We're going to get this swapped out for you, obviously for free. This is our mistake and we're going to get the correct one on the way and we're going to get a return shipping label for that one. Keep an eye on your email. You'll be hearing from them shortly and once again, I apologize.

Tonneau Covered Customer: Fortunately, I didn't destroy the box opening it, so it's already packed. But I don't have the plastic strapping materials, so asking for recommendations on getting that box sealed up well, right. I used packing tape, but I don't think that would hold it completely. Get some recommendations from him on what I can do to make sure that it gets back there in one piece.


Peter: Okay, will do. Yeah, they're good at that and you'll be hearing from them shortly.
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Can I Delay Shipping on My Order for a BAK Revolver X4 for my 2014 Ford F-150 Marriot?

F-150 Owner: You sent me a quote yesterday and I want the BAK Revolver X4 not the flip one.

Shawn: What kind of truck is it?


F-150 Owner: It's a 2014 Ford F-150 Marriot.

Shawn: What size bed?


F-150 Owner: 5 foot 7, short bed, I think.

Shawn: Yeah normally on a tonneau cover they measure from the inside of the bulkhead to the inside of the tailgate.


F-150 Owner: Do you want me to check the truck bed length?

Shawn: There's a short bed there's a standard bed there's a long bed. You'd know if it was a six and a half or an 8 foot


F-150 Owner: No, it's a short bed because it's a double cab

Shawn: Okay and is there anything else that you're looking at today before we complete this purchase?


F-150 Owner: No just one notice that we will be gone for three weeks can I set up the ship to receive after May 15th?

Shawn: Let me do this, were not going to order it until the 10th. It needs to arrive after May 15th?


F-150 Owner: Unless it can be here before Monday but its most likely not going to be

Shawn: Yeah unfortunately. What I'll do is I'll put a note in here I actually place the orders myself so I will make a note that we won't place it until the 10th because then it's about a 5 to 7 day travel to you.

F-150 Owner: Okay. I appreciate it and so will you email a receipt or confirmation?

Shawn: Yep you should have order confirmation and then as soon as it ships you I will send you a tracking order as well.
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Does Extang or BAK Have the Best Tonneau Cover for a 2018 Ford F-150?

Ford F-150 Owner: I went and looked at that Extang. So, that one doesn't fold up all three sections, right? It just unfolds the back two, so it doesn't flip up against the back window?


Sean: Correct. So, if you plan on driving with it open very often, you can't do it. But, the good part about the Extang, I don't know if you looked at the install video, there's no rails. It just literally clamps on to the sides of your bed, so you can have thing off there in three minutes.

Ford F-150 Owner: Okay. What about the MX4, does that one come off fairly easy or no?


Sean: Yeah, they both come off fairly easy. The MX4, you probably wouldn't need to take it off. But, let's assume that you do, all you have to do is just lift the cover towards leaning up against the cab, and then reach your hand underneath and loosen the star knob that's underneath, and the elevator bolt that goes through the top of the cover will pop right out, and then the whole cover just lifts right off the rails. The covers are held on to the rails at the front with a bracket. The elevator bolt goes through the left and right side, and then star knobs tighten it down. So, it's an easy as removing those and it pop right off.

Ford F-150 Owner: Okay. But on the Extang do you think it's better as far as water resistance?


Sean: If you install it properly it does a pretty good job. With the MX4 you get the drain tubes for the bed of your truck. So, that means either using an existing hole in the very front. Older trucks used to have the black plastic piece, I'm not sure on the newer trucks. But, you just pop one of those out, or you drill small hole through there. Or you can actually drill it through the bed of your truck. But, a lot less people want to do that.

Ford F-150 Owner: Yeah. I wouldn't want to drill in the bed of my truck either.

Sean: Right. I get it. But, in order to keep that water out, they do design them to where the water is supposed to go to the channels in the rails, which pushes it through the drain tubes, and out of the bed.

Ford F-150 Owner: Right. That's cool. I think maybe I'll stick with that MX4. Is the only difference between the MX4 and the G2 that one has 4 segments and the other has 3?

Sean: No, the G2 and the MX4 are night and day. The G2 is going to be the shiny finish. The panels aren't as thick, so they're not as dent proof. Its only rated for 300 pounds, while the MX4 is 400. The MX4 has a dual-action tailgate seal. You can open and close the tailgate without having to open the last handle of the cover. So, yeah, I could go on and on. The MX4 is far better.

Ford F-150 Owner: Okay. That's all I needed to know. Okay, let me verify my bed length so I don't order this thing and find out how I was wrong.

Sean: Yeah you don't want to shoot yourself in the foot.

Ford F-150 Owner: One of the reviews said you guys offer a tailgate seal kit?

Sean: Yeah, I'll send you a tailgate seal. What was the truck again?

Ford F-150 Owner: Its a 2018 Ford F-150.

Sean: Okay.

Ford F-150 Owner: So when I measure my bed, am I supposed to just measure the inside dimensions from the inside of the bed to the inside of the tailgate?

Sean: Yeah, inside of the bowl and inside the tailgate, so the very front of your bed. And if it's the big crew, you know, with the full four doors, it could be a 5.7

Ford F-150 Owner: Yep. That's what I got. Well then let's go ahead and get the MX4 ordered.

Sean: Okay I'll go ahead and get this shipped out. We should be good to go!

Ford F-150 Owner: Cool. Okay. Sounds good.
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Can I Install the BAKFlip G2 By Myself on a 2018 Ford F-150?

F-150 Owner: Hi, I'm following up on an email that we've been going back and forth with for a couple of weeks. The BAKFlip G2 I just want to make sure that the offer you got me a week or so ago is still good.

Peter: Okay, let me take a look. What truck is it for?

F-150 Owner: It's a 2018 Ford F-150 with a 5 and a half foot bed.


Peter: Okay. So, I've got the G2 in stock, and I can honor the offer I quoted you. It's free shipping and there's no sales tax.

F-150 Owner: Okay. So if we order that today, about mid-week next week is when that would come in?

Peter: Or towards the end. Yes.

F-150 Owner: And then, one of the things that y'all were doing last week was a tailgate seal kit for that.

Peter: Right. I can include that as well.

F-150 Owner: I had sent in a question last week, kind of a follow up. Because I've been shopping for months. And I noticed that on some sites, they talk about a 5'5 bed, which is what I believe I have, because that's what's on the paperwork. And then some talk about a 5'7 bed.

Peter: Right.

F-150 Owner: So, are those actually two different lengths? Or is that just a difference in the way you measure?

Peter: No, there's only one size bed for the short bed. Some people just call it a different length. But I know exactly which one that is. So, the fitment will be perfect.

F-150 Owner: Okay. Can I install this tonneau cover all by myself?

Peter: Yep, this is a piece of cake. Just take your time. You know, just get everything out. You just get the rails clamped on, get the cover in their, and install the drain tubes. It's pretty straightforward.

F-150 Owner: Okay. All right. It looks like it. It looks like it. All right, well, if you'll send that link to me, and then I can give you a credit card number over the internet, or secure email.

Peter: Yeah. I just sent it, so if you don't see it shortly, just check your spam.

Robert: Okay. Very good.
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What's the Best Retrax Cover for a 2019 Ford F-150?

F-150 Owner: I'd inquired about a tonneau cover online and received a few emails back. So I thought I'd give a call and see if I can't get fit with the right product for my truck.


Peter: Okay, what truck is it for?

F-150 Owner: I've got a 2019 Ford F-150 Crew Cab, or Super Crew.

Peter: Okay.

F-150 Owner: Originally the quote I was looking for a Retrax cover. I'm curious about the Pro. Because I know the Pro is a little heavier duty and it's a different material. And I can tell you in the past I've had different trucks, about three different trucks, with the BAKFlip, the tri fold or whatever it is, and I like them. But I like the idea of a slider a little better.


Peter: Right, okay.

F-150 Owner: I like the cover being open without losing my vision.

Peter: Right. The Retral Pro MX is much more heavy duty. It's made of aluminum. It's the only retractable out there that has a lifetime warranty. I mean it really will last the lifetime of the truck. It can hold like 500 pounds on top, it's just very heavy duty. I can get you that one with free shipping, and there's no sales tax if you're ordering from outside of Arizona.

F-150 Owner: Yeah, that's a really good deal.

Peter: Yes.

F-150 Owner: Okay. So, I think for the price, it's probably the way to go. Okay, so what do you need from me to order? Do you do it online, or do you want to do it over the phone?

Peter: Yeah I can take care of it right now real quick, and then get it going.

F-150 Owner: There's a gloss one and matte one, are there different?

Peter: Yeah, I would recommend the matte.


F-150 Owner: That's what I wanted, I don't want the gloss. Would this be shipped out Monday?

Peter: Monday or Tuesday at the latest, yeah. It'll be FedEx Ground.

F-150 Owner: Okay. Let's go ahead and do it

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What's the Best Retrax Cover for a 2017 Ford F-150 Crew Cab?

Peter: Hi, this is Peter returning a call from TonneauCovered.com

F-150 Owner: I was just trying to get a price on the Retrax. I have a 2017 F-150 Crew Cab. I think the bed is 5.7

Peter: Retrax? Okay. Which Retrax model?

F-150 Owner: The Elite one or the other one? I don't know which one. I didn't even check which ones you have. Which ones do you have?

Peter: We have all their models. We carry their whole line.

F-150 Owner: Oh, okay.

Peter: Are you looking for an aluminum cover?

F-150 Owner: It doesn't have to be aluminum.

Peter: Okay. They have a polycarbonate, so it's plastic and then they have an aluminum. The plastic one is a little cheaper.

F-150 Owner: It's free shipping?

Peter: It is. Yes.

F-150 Owner: All right. Thanks a lot, man.

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