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How Can I Get Financing on an Undercover UltraFlex for a 2018 Toyota Tacoma

Toyota Tacoma Owner: Yes, I'm actually interested in seeing what you can do for the Undercover Ultra Flex.

Peter: Okay, what truck is it for?

Toyota Tacoma Owner: It's for 2018 Toyota Tacoma.

Peter: Okay. I emailed you a price quote on this.

Toyota Tacoma Owner: I have the TRD Pro series for the truck. I don't know if that makes a difference?

Peter: I just need to know the bed length.

Toyota Tacoma Owner: I have a 5 foot 2 bed.

Peter: Okay. It's also free shipping and there's no sales tax, if you're ordering from outside of Arizona.

Toyota Tacoma Owner: Okay. Just so you know, I called one of your competitors. And they said they can set me up for a few dollars cheaper.

Peter: Okay.

Toyota Tacoma Owner: But you guys offer free shipping with no sales tax also, and I want it to get here sooner than later.

Peter: Based on your location, I can ship it from my Dallas warehouse today through FedEx. You'd either receive it tomorrow or Wednesday?

Toyota Tacoma Owner: Okay, and can you match your competitor's price?

Peter: Yeah. I mean, I'll even beat them by a couple bucks.

Toyota Tacoma Owner: Okay, and do y'all do financing?

Peter: We do. It's through a company called Klarna. I sent you the link to checkout online. You follow it all the way to the end and fill out all the information. Select Klarna. They'll do an instant credit check, and if you qualify, it's 0% for a year.

Toyota Tacoma Owner: Wow. I like that. Because my dad orders his through that same competitor I mentioned and it's like 29 percent interest on his.

Peter: Okay once you fill out all the information, follow it all the way to the end, and select Klarna. And then follow the prompts, it just takes a couple seconds, and then I'll see it on my end, when you complete it. And I'll get it shipped right out.

Toyota Tacoma Owner: Okay, I appreciate that.

Peter: Yeah, so you're all set.
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What's the Difference Between BAK and Undercover Tonneau Covers?

GMC Sierra Owner: What's the main difference between the BAK and Undercover tonneau covers?

Peter: Undercover and BAK are actually sister companies, so the products are almost identical; they're very similar.

GMC Sierra Owner: Okay. The Undercover Armor Flex, for example. What does that consist of? Is that a three panel?

Peter: It is.

GMC Sierra Owner: Okay and that Armor Flex folds back three times?

Peter: Yes.

GMC Sierra Owner: Versus the BAKflip what are the pros and cons to one or the other?

Peter: Armor Flex has the best warranty of five years.

GMC Sierra Owner: And then what would be the price difference?

Peter: The Bakflip MX4 is going to be slightly cheaper.

GMC Sierra Owner: Okay. You said MX4, okay. It looks like here there's also a BAK Revolver X2. What is that? 

Peter: Yes, that's the hard roll up cover.

GMC Sierra Owner: Okay. So you're saying out of all these you say the Undercover is probably the best?

Peter: Yeah.

GMC Sierra Owner: With the roll up one, is it still a hard cover?

Peter: Yeah, it's aluminum underneath, there's vinyl on top.

GMC Sierra Owner: Okay. Okay, cool. And I see Undercover Ultra Flex.

Peter: That's the same as the Armor Flex but it doesn't have the LINE-X coating on top.

GMC Sierra Owner: Okay, I got you. Cool. Well I guess I'll need some more research and figure it out. What would be a timeline as far as how long it takes to get here?


Peter: Three to five days.

GMC Sierra Owner: Cool. What if I can't figure out installation? How would you recommend going about that?

Peter: You'd have to take it to a shop, but I really don't think you're going to have an issue with that.

GMC Sierra Owner: Okay. Okay, cool. Alright sir, well let me figure out which tonneau cover I want and then I can get back in touch with you guys.

Peter: Okay. Sounds good.
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What is the Recommended Hard Cover for a 2010 GMC Sierra?

GMC Sierra Owner: Yes, I was reaching out to you to discuss a bed cover for my truck. I didn't know if I caught you at a good time.

Peter: What truck is it for?

GMC Sierra Owner: This will be a 2010 GMC Sierra.

Peter: Okay. Got it, and what's the bed length?

GMC Sierra Owner: That... I was hoping would be a standard thing that you would have.

Peter: It could be a short bed, it could be the standard size bed, so it's either a five eight or a six and a half foot.

GMC Sierra Owner: Okay, yeah it's just a standard 2010 crew cab GMC Sierra two wheel drive. So I would think it would be a standard bed. It's not an extra long bed.

Peter: Do you have a crew cab?

GMC Sierra Owner: Yeah, I do have a crew cab.

Peter: It could be a short bed. It could be one or the other, but that's okay. We'll just have to measure it before you order. Which cover were you looking at?

GMC Sierra Owner: To be honest with you, I just wanted to see if I could get some help to detail it out. I prefer the hard cover. That or kind of flush with the bed of the truck if that makes sense. It wouldn't be over the truck. Do you recommend the Undercover Armor Flex?

Peter: Okay, the Armor Flex, it's very popular. It's a really nice cover. I've got that for a great price. It's free shipping and there's no sales tax. It's ordered from outside of Arizona.

GMC Sierra Owner: Okay. Tell me a little bit about your company.

Peter: Yeah, we've been in business for about 7 years. My name's Peter. I basically handle the majority of the sales over here, but we are a smaller company. We have less overhead than the big companies so we can actually pass on the savings to you. We work directly with the manufacturers because they have the best quality control and yeah, we sell tonneau covers at the best price.

GMC Sierra Owner: Okay, and you're just the logistics piece behind it. Is that right?

Peter: Right. We're a reseller.

GMC Sierra Owner: Got you. And I don't know a lot about tonneau covers versus like a BAKflip, is that one of them?

Peter: Yes.

GMC Sierra Owner: So, I mean honestly, I need to do a little bit more research. But I'll think about the Undercover Armor Flex
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How Do I Get a Replacement Part for my Undercover UltraFlex?

Tonneau Covered Customer: I received the tonneau cover and I installed it and I did have two or three questions about the installation, but also on the driver's side rail, the little tube that comes down out that you're supposed to connect the flexible hose for the drain, that's broken off. And I looked for it in all the packaging, I thought maybe I could just glue it, but I couldn't even find it.

Peter: Okay. I'm sorry about that.

Tonneau Covered Customer: You know which part I'm talking about?

Peter: Which cover did you buy?

Tonneau Covered Customer: I bought the Undercover UltraFlex.

Peter: Okay, so when this happens, the fastest way to resolve this is to contact Undercover directly and they'll overnight it to you. They'll rush that part out to you. I can give you their number here when you're ready.

Tonneau Covered Customer: Yeah, sure. Okay, ready.

Peter: Okay. It's 866-900-8800.

Tonneau Covered Customer: Okay. And maybe I should talk to them about the installation too because the fit seems a little bit odd on my Tacoma.

Peter: Yeah. They have techs over there that might be able to help you with an adjustment. They'd be the best ones to talk to.

Tonneau Covered Customer: Alright, Peter. Okay. Hey, thanks for your help and your time.

Peter: All right. Thank you. Have a good day.
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Is the Undercover UltraFlex the Best Cover for a 2017 Silverado 1500?

Silverado Owner: I'm looking for the UnderCover Ultra Flex.

Peter: Okay. Nice, and what truck is it for?

Silverado Owner: It's a 2017 Silverado 1500 with the 5'8" bed.

Peter: Okay. Yep, we've got that here. I can offer free shipping and there's no sales tax if you're ordering from outside of Arizona.

Silverado Owner: Okay. I got a quote from AutoAnything for a little less, but if you can throw in the tailgate seal, then I'll do it.

Peter: Okay. Yes, not a problem. I can throw that in. I'll match their price, too.

Silverado Owner: Do you know if that still comes with that saddlebag or not? I don't know if that was a promo.

Peter: Yeah, they stopped doing that, actually, but it still comes with the LED lighting.

Silverado Owner: Can you tell me if there's a comparable or better cover in this price range?

Peter: There's not. This is my favorite cover. I sell them like crazy. There's a comparable cover and it's made by BAK and it's called the MX4, but it's basically the exact same cover, even the finish on top, but the Ultra Flex has a five-year warranty, and the MX4 has a three-year, so you're right where you want to be.

Silverado Owner: I saw that. Okay, those are the two I had pretty much narrowed it down to other than, I'll be honest, a folding cover. I kept looking at it. I just like the feature of being able to open right behind the bed, but yeah. I think I'm happier now.

Peter: All right, so we've got the UnderCover Ultra Flex and the tailgate seal kit. Just so you know, you're going to probably receive the cover before you receive the seal kit because that's coming from our office here in Arizona, but you can install the cover first.

Silverado Owner: Okay, that's fine. That's fine. I appreciate that. I appreciate your help.

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Who Do I Contact for Help Installing My Undercover Ultra Flex Cover?

Tonneau Covered Customer: I ordered a Tonneau cover from you last Monday. I was just looking, opened the box, just got it yesterday. One issue is the clip that holds the bar up on one of the sides is broken.


Peter: Okay.

Tonneau Covered Customer: The whole tonneau cover doesn't need to be sent back for that does it?


Peter: Is that the only issue?

Tonneau Covered Customer: Well, when I was trying to install the bars, what I'm noticing is that they're both leaning in towards the truck bed.

Peter: Okay.

Tonneau Covered Customer: When I go to put the tonneau cover on, it's not latching unless you really mess with it. I've had one of these before and I didn't have that issue with that one.

Peter: That's very strange. I'm not sure. Here's what I'm going to recommend for right now. Undercover has techs over there that might be able to tell you what's going on there or give you a quick fix to that. They also might be able to rush you out that part that was broken. They typically do that when something like that happens instead of replacing the entire cover. I think they'd be able to help you with both of these issues. Which cover is it?

Tonneau Covered Customer: The Undercover Ultra Flex.

Peter: The Ultra Flex okay. Okay, I'll give you their number here and then let me know if you need anything else from me, but I have a feeling they're going to be able to take care of both of these issues for you.

Tonneau Covered Customer: Okay. Thank you!


Peter: Their number is 866-900-8800. Then let me know if you need anything else from me. Yeah, I think they're going to be able to get you squared away real quick with both of those.

Tonneau Covered Customer: Okay, let me give them a shot.
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