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FAQ — undercover

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How is the Undercover Flex Compared to the G2?

Ford F150 Owner: I hear this is the place to buy a tonneau cover for my pickup

Tonneau Covered Agent: Yes. What are you looking for?

Ford F150 Owner: I have a Ford F150 2014 Eco Boost. I need some advice too. I'm a painting contractor, and I've been looking at the hard covers, and I want a fold up cover I think.

Tonneau Covered Agent: Okay. No problem. 

Ford F150 Owner: What would you recommend? I think a roll up cover would be convenient, but I don't know if it would last as long, would it?

Tonneau Covered Agent: The hard folding covers you can get several years out of. The BAKFlips are the most popular. They're trifolds but they can fold completely up out of the bed and secure behind the cab so that you have full bed access. Those are the best reviewed, and they also sit flush inside the bed rail and have that really low profile look to them. It starts with the BAKFlip G2; it's made of aluminum and it's been around for a long time. It's free shipping and there's no sales tax if you're ordering from outside of Arizona. 

Ford F150 Owner: What about the Gator EVO? That's a five-fold. Is that cheaper?

Tonneau Covered Agent: I'm not sure. We don't sell Gator so I can't really speak to that. That's one of the only brands we don't sell.

Ford F150 Owner: How is the Undercover Flex compared to the G2?

Tonneau Covered Agent: That's almost an identical cover, except it's made of a different material. It's made of a fiberglass reinforced polymer, so it's actually going to be a little bit stronger than that aluminum of the G2. It'll stand up to denting and stuff like that much better.

Ford F150 Owner: Now when I was looking on the website it said one of them, I can't remember which one, had a free gift of the swing case, is that still going?

Tonneau Covered Agent: Yeah, that was a rebate that ended, and it was with a different cover. And then they had one with the flex, but that ended.

Ford F150 Owner: Now, the G2 and the Undercover that we're talking about, do I need to put ladder racks on it or not? I was looking at ladder racks and I don't want to put a bolt on one and I don't want to be removing it, so they would work with one that would fit on the edge of the rail, right?

Tonneau Covered Agent: Yeah. So BAK actually makes two. The BAKFlip CS or the BAKFlip CSF1. The CS is the G2 cover with the ladder rack assembly as well. Then the CSF1 is the F1 cover with the ladder racks, so that's a good option too.

Ford F150 Owner: Now, do you guys sell the ladder racks as well?

Tonneau Covered Agent: Yeah, it's a whole unit. So it all comes together.

Ford F150 Owner: Now, if I was to get just the cover I could get a different rack system, right?

Tonneau Covered Agent: You could, yes. And because the BAKFlip cover and the undercover sits inside the bed rails, your stake pockets are still exposed so you can install the ladder rack in the stake pockets.

Ford F150 Owner: Right, stake pockets, yeah. Now, what kind of weight can they carry? I'd only be carrying the ladder, no lumber. What poundage do they rate for?

Tonneau Covered Agent: It just depends on which rack. 500 pounds on the back ones, but there are many different types of racks out there.

Ford F150 Owner: Right. So I guess I'm looking between the Undercover and the G2. Is there any one that you could give me a better deal on either of them? Because they're both basically the same, right?

Tonneau Covered Agent: Yeah. Those are both at my lowest prices. In fact, those are sale prices. I can't go lower than that, unfortunately, but I do believe I do have the best price anywhere for both of those covers.

Ford F150 Owner: Yeah. I had been looking, those are pretty good prices. Alright, I'm going to go with the BAKFlip G2.

Tonneau Covered Agent: The G2? Good choice. Please allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second. 

Ford F150 Owner: Now, they'll leave it obviously, right? At the front door?

Tonneau Covered Agent: Yes. It's going to be FedEx.

Ford F150 Owner: All right, awesome. Thank you so much.
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What is the Part Number for an Ultra Flex Tonneau Cover for a 2013 Ford F-150 Super Crew?

F-150 Owner: I am looking at a 2013 F-150 Super Crew with the really short bed. It has a hard cover on it with two hinges so it's got three panels. it had a sticker that says UnderCover, but there's no other identification on it. Now the sticker is not on it anymore.

Sean: Yeah, that's probably the UnderCover Flex. Does it have a carpeted underside, or no?

F-150 Owner: Let me look. No, it's aluminum material, plastic, whatever it is.

Sean: Okay. So it had to be the UnderCover Flex.

F-150 Owner: Okay. UnderCover Flex?

Sean: Yep.

F-150 Owner: Okay. And that's free shipping?

Sean: Free shipping, no tax outside of Arizona.

F-150 Owner: Is there a part number on that?

Sean: Yeah, FX21002.

F-150 Owner: FX21002, perfect man, I sure appreciate it.

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Is the Undercover Ultraflex Suitable for a 2013 Toyota Tacoma with a Long Bed?

Toyota Tacoma Owner: I've looked at so many kinds of covers. Will the Undercover Ultraflex fit the 2013 Toyota Tacoma with the long bed?

Peter: Yes

Toyota Tacoma Owner: I've also seen a lot of the other tonneau covers like the BAKFlip and some of the others. They fold all the way up but then they also rub lean up against the window or the back of the cab. However, the Ultraflex does not. Is that correct?

Peter: That is correct.

Toyota Tacoma Owner: Good because I don't want it to lean up against the cab, and if you're wondering why it's because I don't want to have those rubber stoppers on the top of the tonneau cover when it's closed.

Peter: Understandable.

Toyota Tacoma Owner: The Ultraflex is what I want if you can confirm that it's available for the Tacoma.

Peter: Yep, it is.

Toyota Tacoma Owner: Okay, alright. So, I'd like to order the Ultraflex then, please.

Peter: Okay, I would be happy to help with that.

Toyota Tacoma Owner: Will this be shipped UPS, freight, or how do you ship?

Peter: It'll be FedEx. Alright, I'll get this in for shipping right now.

Toyota Tacoma Owner: Well thanks, Peter. I appreciate your help and time.
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Is the Undercover UltraFlex Pricing Affected by Bed Length for a 2013 Toyota Tacoma with a 6'2" bed?

Toyota Tacoma Owner: I have a 2013 Toyota Tacoma with a long bed. I guess is 6 foot, 6'2" long bed. I was interested in the UnderCover Ultra Flex. The email I received back gave me a price, but then below it says, “pricing on the Flex may vary from truck to truck long beds.” I was wondering what would be the price?

Peter: Yeah. No, that price is correct for your truck; for a '13 Tacoma, 6' bed. It's also free shipping and no sales tax due to your location.

Toyota Tacoma Owner: Okay. I'm just throwing it out there; I'm military. Do you guys do a military discount?

Peter: We don't at this time, but that's only because we already offer the lowest possible prices.

Toyota Tacoma Owner: Yeah, you're offering a really good price for the Ultra Flex. And the installation, like I said I'm military so I think I'm pretty handy, it looks like it's real straightforward. You know, just line the rails up, put the clamps on and then line up the cover and then secure the cover to the rails?

Peter: Yes, it's very straight forward.

Toyota Tacoma Owner: Okay, Peter, I'll give you a shout in a little bit.

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Where Can I Find Component Parts for My Undercover Tonneau Cover?

Truck Owner: Where can I find the struts for a bed cover?

Peter: What was the part number?

Truck Owner: ST270EDI-45

Peter: I'm not familiar with that number. Who makes the cover?

Truck Owner: It's Undercover. And it's the high pressure series gas spring.

Peter: I'm not familiar with that.

Truck Owner: It's the shocks that hold up the cover

Peter: Oh I see, okay. So, unfortunately, we only sell complete units. We do not have the component parts. You will need to contact Undercover directly.
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