FAQ — Dodge Ram

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How Can I Check the Availability of AMP Research Power Play or Power Step XL Options for My 2016 Dodge Ram 1500?

Dodge Ram Owner: Hey, so I've got a 2016 Dodge Ram 1500. Do you guys have any AMP Research Power Play or Power Step XL options available for that?

Tonneau Covered Agent: For a 2016 Ram 1500? We should. Is it a crew cab?

Dodge Ram Owner: Yes, sir. It's a crew cab

Tonneau Covered Agent: Yeah, so for a 2016 Ram crew cab, that should be part number 77138-01A

Dodge Ram Owner: Okay. Well, let me ask you this. Last time I checked it was out of stock. What are you guys looking on the timeframe there on that?

Tonneau Covered Agent: I don't know, because we have quite a few of them on back order right now, so I'm not 100% sure on lead time for that. I'm guessing probably in the next week or two they'll build some more.

Dodge Ram Owner: Alright. Thank you very much. I'm going to think about it. I'll give you a call back if I decide to put one on backorder.

Tonneau Covered Agent: Alright, no problem. Bye.

What's the difference between the BAKFlip MX4 and the BAKFlip F1?

Dodge Ram Owner: I was referred to you guys through a friend who bought a truck bed cover off of you.

Peter: Okay. What cover can I help you with?

Dodge Ram Owner: I submitted yesterday and then I got one of your automated email responses telling me to contact you guys.

Peter: Okay. What truck was it for?

Dodge Ram Owner: That's a 2019 Dodge Ram 1500.

Peter: Okay. Do you have the RamBoxes?

Dodge Ram Owner: No. No RamBoxes.

Peter: Okay. And which cover were you looking at?

Dodge Ram Owner: I was looking at both the BAKFlip MX4 and the BAKFlip F1.

Peter: Okay.

Dodge Ram Owner: I think, because those are the two that let you open and close the tailgate, right?

Peter: That's right. Yep. So I just sent you pricing on the MX4, and the F1 is only $10 more. It's free shipping.

Dodge Ram Owner: What's the difference between the BAKFlip MX4 and the BAKFlip F1?

Peter: Just the material that they're made of. The MX4 is a aluminum and the F1 is a fiberglass reinforced polymer. That's the only difference there.

Dodge Ram Owner: So living in a hot state, is it better to do the fiber? Does that not get as hot?

Peter: Yeah, I'd go with the fiberglass. It's going to be less hot for sure. And it's more durable. It stands up to denting and stuff like that better than the aluminum of the MX4.

Dodge Ram Owner: Okay. Excellent. And so if I want to move forward, how do I do that?

Peter: We can take care of it over the phone and then put it in for shipping. It's quick and easy.

Dodge Ram Owner: Okay. Sounds great.

BAK FiberMAX vs BAKFlip MX4 for a 2019 Dodge Ram With a 5'7 Bed

Dodge Ram Owner: I have a couple of questions about the cover you just sent me an email. I had originally inquired about the BAK FiberMAX.

Tonneau Covered Agent: Okay.

Dodge Ram Owner: I've had a couple of them on my previous vehicles. I had a 2013 Ram and I know that after about, I don't know, it was like a year, I had to call in a warranty claim. They covered it with no issues whatsoever, and they went ahead and sent me out a new cover.

Tonneau Covered Agent: Right

Dodge Ram Owner: I have a couple of friends that also have the FiberMAX and they had the same issue as well. I don't know if it was an issue with manufacturing, or if it was material issue or what, but the cover got these real fine cracks in it in between the texture of the FiberMAX cover.

Tonneau Covered Agent: Okay

Dodge Ram Owner: and I guess water would get inside the FiberMAX cover and create an issue with swelling, you know?

Tonneau Covered Agent: Right

Dodge Ram Owner: With that being said, has that issue been addressed already or is it that an ongoing issue? I think what's causing the crack is that it gets very hot down here in Florida and we have a lot of humidity. We get thunderstorms that come out of nowhere plus 100 degree weather. So you're talking rain water hitting a super hot surface. I guess that would cause little tiny fractures in the material. 

Tonneau Covered Agent: I've heard of that occurring, I don't believe it's been addressed. I'm not positive on that, but I know that that doesn't happen with the aluminum covers like the BAKFlip MX4.

Dodge Ram Owner: Right. The only downside to the aluminum though that I don't like is that you toss something on the bed of your truck real quick and it dents.

Tonneau Covered Agent: I see.

Dodge Ram Owner: So between those 2 covers you either face the FiberMAX issue or you face the issue with something getting tossed on your bed and denting it. Once it's dented, that's it. There's nothing can be done about it.

Tonneau Covered Agent: Right

Dodge Ram Owner: So it's a give and take. With that being said, that MX4 cover, is that cover a more expensive cover, or is that a cheaper cover than the FiberMAX? I thought the FiberMAX was the more heavier duty one.

Tonneau Covered Agent: So the FiberMAX does stand up to denting better than the aluminum, but the MX4 does cost more. What truck was this for again?

Dodge Ram Owner: It's for a 2019 Dodge Ram, with a 5'7 bed

Tonneau Covered Agent: Okay

Dodge Ram Owner: When I read about the FiberMAX they're saying that the FiberMAX is more durable than the MX4, but the MX4 is more durable than the G2. Is that correct? 

Tonneau Covered Agent: That's correct. Yeah, the MX4 is kind of its own animal. It's the most popular tonneau cover on the market, period. So pricing gets a little more competitive.

Dodge Ram Owner: Because the MX4 is the more popular option?

Tonneau Covered Agent: Yes, exactly.

Dodge Ram Owner: Okay. I saw a video on YouTube about a feature that I wasn't sure if they were incorporating yet. They were showing the MX4 and I'm sure it's going to be the same thing with the G2 or the FiberMAX, that they have a new system where it automatically holds the top up. It locks it in place rather than to have the back arm to put it in the little slot there and tighten down the handle. Has that been incorporated into these tops yet?

Tonneau Covered Agent: No, it hasn't. They've been talking about that for 2 years but it has not yet.


Dodge Ram Owner: Okay, yeah I know because I saw a video and I was like oh wait a minute, they got a new locking mechanism where it automatically locks.

Tonneau Covered Agent: Right

Dodge Ram Owner: So that hasn't been put in yet. Alrighty, so on the FiberMAX. Does that still comes with a three year warranty or no?

Tonneau Covered Agent: It's a 2 year warranty

Dodge Ram Owner: Oh it's a 2 year. Okay. So, then the FiberMAX is a 2 year warranty and the MX4 is a 3 year warranty?

Tonneau Covered Agent: That's right

Dodge Ram Owner: Okay, alright and the 3 year covers on the MX4 obviously doesn't cover dents because it's user error, correct?

Tonneau Covered Agent: That's right.

Dodge Ram Owner: Because I'm still leaning toward the FiberMAX even though I've had that, I've had that issue but it's just one of those things where I'm like I don't know if I want to have to deal with the cracks again or if I want to take the chance and go with the aluminum and then take the chance in getting the top dented even though it shouldn't realistically.

Tonneau Covered Agent: Right.

Dodge Ram Owner: So that's something I have to think of real quick. I need to figure out if I want the BAKFlip MX4 or the FiberMAX. I'll give you a call back.

Tonneau Covered Agent: Okay, sounds good, we'll talk to you soon.

Where Can I Find the Cheapest Truxedo Pro X15 for a 2016 Dodge Ram with an 8ft bed?

Dodge Ram Owner: I think you had sent me a quote about a Tuxedo. What is it? The PRO X15 Tonneau Cover for a pickup.

Peter: Pro X15? Okay.

Dodge Ram Owner: That's what I'm looking for.

Peter: Which truck is it for?

Dodge Ram Owner: And it's for a 2016 Dodge Ram, eight foot bed.

Peter: Okay.

Dodge Ram Owner: The price you quoted is not a bad price. In fact, it's the cheapest I've found. Is there also a lifetime warranty with that?

Peter: Yes.

Dodge Ram Owner: And then the clamps and everything are also included, right?

Peter: That's right. Everything you need.

Dodge Ram Owner: Okay. Yeah, I guess I'll take and order that.

Peter: Alright. Allow about five to seven days for delivery. You're going to receive a confirmation email here in just a second.

Dodge Ram Owner: I appreciate that. If I have any issues with it down the road would be able to call you guys?

Peter: Yeah, absolutely. You can also call the manufacturer directly too, but we're happy to help.

Dodge Ram Owner: Okay. Okay, so that's usually, that's probably one of the better Tonneau Covers out there then?

Peter: It is.

Dodge Ram Owner: Okay. That sounds good. Well, I appreciate it. Thank you very much.

Peter: Sure. Thank you. Have a great day.

How Do I Get Expedited Shipping on a BAKFlip G2 for a 2019 Dodge Ram 1500 Sixler New Style Body

Dodge Ram Owner: I got an advertisement for you guys on a BAKFlip G2.

Peter: What truck is it for?

Dodge Ram Owner: That is for a 2019 Ram 1500, and it's what they call a sixler new style body. 5'7 bed without the ram box.

Peter: Yeah. Did you want to get that order today?

Dodge Ram Owner: Sure. What's the regular delivery time on that?

Peter: It's about five days.

Dodge Ram Owner: There's a little thing here that says something about "for under $30, I can get it within 24-48 hours." Do I qualify for expedited shipping? 

Peter: Okay. Yeah, you do qualify for that. I could get it to you by Wednesday for an additional $24.99.

Dodge Ram Owner: Okay, just add that in with the price list.

Peter: Okay let me put this in for shipping right now.

Dodge Ram Owner: Now with this awesome price that you all just put on here this is not rebuilt, redone, anything, right?

Peter: No, this is brand new.

Dodge Ram Owner: Okay. Well it's going on a brand new truck. I haven't even taken delivery on that. That will be in a couple of days. I can't see putting a used cover on a new truck.

Peter: Of course. No, this is brand new.

Dodge Ram Owner: Okay. Perfect. 

Peter: I'm getting it in for expedited shipping right now. You should have it by the end of the day on Wednesday.

Where Can I Get the Best Price on a TruXedo Sentry CT tonneau cover?

Dodge Ram Owner: I just received an email about a TruXedo Sentry CT tonneau cover.

Peter: Okay. And what truck was it for?

Dodge Ram Owner: It was for a 2018 Dodge RAM 2500 with the six foot, four inch bed.

Peter: Okay, yeah free shipping. There's no sales tax either if you're ordering from outside of Arizona. You want to get that ordered today?

Dodge Ram Owner: Yeah. You sent me the best price I've seen on a Truxedo Sentry. Who are you with again?

Peter: I'm with TonneauCovered.com.

Dodge Ram Owner: You guys are based out of Arizona, correct?

Peter: That's right.

Dodge Ram Owner: Okay. What is the shipping time typically from Tonneau Covered?

Peter: Usually about five to seven days.

Dodge Ram Owner: Okay. That's pretty normal. Can I order this online at that price or do I have to do this over the phone?

Peter: It's up to you. I can take care of it with you right now or I could email you a link to do it online. It's up to you.

Dodge Ram Owner: I'd rather do it online if you don't mind.

Peter: Okay. Alright, I'm going to shoot this over to you right now. If you don't see it shortly, just check your spam. I'll see it on my end here once you complete the purchase, and then I'll get it shipped right out.

Dodge Ram Owner: Okay. All right, I appreciate that. Thank you.