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FAQ — BAK

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Is There a Price Difference Between the BAKFlip F1 and the MX4?

Ram Owner: I talked to you earlier and you mentioned that BAKflip tonneau cover. I was looking at that MX4. What's the difference between the MX4 and F1? I have a 2017 Dodge Ram 1500.

Peter: It's just the material they're made of. So the MX4 is aluminum and the F1 is a fiberglass reinforced polymer. So it, in theory, can stand up to denting a little bit better than the aluminum.

Ram Owner: Is there a price difference between the F1 and the MX4?

Peter: Yeah about a $10 difference.

Ram Owner: Is that like a matte black finish or is that a shiny black finish?

Peter: It's kind of in-between. I wouldn't call it a high gloss and it's not a matte. It's kind of in-between.

Ram Owner: Okay. Alrighty. Well, I'm going to try to go home tonight and I'm going to measure my truck bed. I think that's the route I'm going to go. I think I also want that Bed Tread Impact Mat. Unless there was another one there that you can tell me is any different or any better there.

Peter: I really like that one. I've sold a lot of them recently. I've had customers review it very highly, so I've got a lot of confidence in that one.

Ram Owner: Okay. So then I'm not really worried about the sides. I think it had like a carpet for the sides on one of them, but not really concerned about that. Just worried about the bed bottom there.

Peter: Sure.

Ram Owner: Okay. Well, once again, I'll probably be getting back with you. You've been very helpful and explaining this stuff to me.

Peter: Yeah, no problem.
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What Material is the Bedrug Made Out Of?

Ram Owner: I spoke with you earlier about the 2017 Ram 1500. You had mentioned you could get a mat from Bedrug. Which particular mat is it that you can get?

Peter: I carry their whole line.

Ram Owner: Oh, really? Okay. I'm looking at here, it's called a Bedrug or Bed Tread Impact Bed Mat.

Peter: Okay. Let's see. Did you just want the mat or do you want to cover the tailgate too?

Ram Owner: Yeah, well I guess this one comes with the tailgate also.

Peter: Actually, yeah. I think you're right. Yeah. Yes it does. Okay. Yeah, I've got that one.

Ram Owner: What is that material that the Bedrug is made out of?

Peter: It's like a anti-skid TPO composite. It's probably like a really kind of durable mix of rubber and plastic. But yeah, this is a newer product, but it's starting to really grow in popularity as it gets more reviews.

Ram Owner: Okay. And can you tell if that mat or the divider there for the tailgate, does that always stay in place?

Peter: It does.

Ram Owner: Okay. Okay. So I've got to check my bed length. I think it is a five seven but I want to make sure.

Peter: Okay. Sounds good. Feel free to give me a call back later on. 

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What's the Best Price on an MX4 for a 2016 Ford F-150?

Ford Owner: I got a couple of emails from you and I wanted to see about going ahead and ordering a cover. You have the best prices on tonneau covers. 

Peter: Okay. What truck is it for?

Ford Owner: Ford F150, 2016.

Peter: Okay, and what's the bed length?

Ford Owner: Five and a half.

Peter: Okay. And which cover were you looking at?

Ford Owner: I believe it's the G4 or, I'm sorry, the MX4?

Peter: MX4. Yes. BAKflip MX4. I've got that here. It's free shipping and there's no sales tax if you're ordering from outside of Arizona. Do you want to get that ordered today?

Ford Owner: Yeah. Why not? So are you like a small distributor or do you actually have a storefront?

Peter: No, we're an online distributor. We're not a huge company, but we do a lot of volume. We sell a lot of these. Okay, so we've got the BAKFlip MX4 for the 2016, F150, five and a half foot bed. Please allow 5-7 days for delivery

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Where Can I Find an Official Receipt to Claim My Tonneau Cover Rebate?

Tonneau Covered Customer: Hey, Shawn. My name is Tonneau Covered Customer and I recently bought a Retrax cover from you guys. And I was just wondering if I can get an official receipt, so I can turn it in for the rebate.

Shawn: Yeah. Give me one second here.

Tonneau Covered Customer: Is that all I need from you guys for the rebate?

Shawn: Yeah. The rebate form should specify anything else you need to send in.

Tonneau Covered Customer: Okay thanks.

Shawn: No problem. I emailed the receipt to you just now. You're all set.
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How Long Does a BAKFlip MX4 for a Honda Ridgeline Take to Ship?

Ridgeline Owner: Hi Peter. I entered my email for a price for the BAKFlip MX4.

Peter: Okay. And what truck is it for?

Ridgeline Owner: For a 2019 Honda Ridgeline.

Peter: Okay. Did we send you a quote?

Ridgeline Owner: I got an email that says, "Ask me about my free gift." I never got a quote.

Peter: Oh, okay. Sorry about that. I just sent you a quote. It's also free shipping. And there's no sales tax since you're ordering it from outside of Arizona. And I can also include our Tailgate Seal Kit for free with your purchase.

Ridgeline Owner: How long does it typically take to arrive?

Peter: About five to seven days.

Ridgeline Owner: I'm going to put in my order right now. Can you take an order?

Peter: Sure, yeah, I'll get you going here. Also, just so you know, the Tailgate Seal Kit is going to come from our office in Arizona, so it's going to arrive separately. But I'll get everything on the way here. You'll receive an email confirmation here in just a second. There we go. And you are all set. You're good to go.
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What's the difference between the MX4 and the F1 for a 2019 Nissan Frontier?

Nissan Owner: Hi, Peter. You gave me a quote a couple of days ago on a BAKflip F1 tonneau cover.

Peter: Okay. What truck was it for?

Nissan Owner: It was for a 2019 Nissan Frontier.

Peter: Okay. Yep, and it's free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Nissan Owner: Yep. And that'll fit my six-foot bed, correct?

Peter: Yeah. What year was the Frontier?

Nissan Owner: 2019. Brand new.

Peter: Okay. Yep, I've got it here. Perfect fit.

Nissan Owner: Okay. Question for you. Now, I have a ... I got a guy that deals with covers locally and I went and talked to him and he's got an MX4.

Peter: Okay.

Nissan Owner: And he's pushing the G2 and the MX4.

Peter: Okay.

Nissan Owner: And I'm like, "What's the difference between the MX4 and the F1?" I mean, I want, like, one of the better covers. I don't want something that's going to fall apart in three or four years, you know?

Peter: So, the MX4 is a great cover, too. They're actually the same cover, except the F1 is made of the fiberglass reinforced polymer, which is their strongest material. So, it's going to hold up to denting things, stuff like that, better than the aluminum of the MX4.

Nissan Owner: Right, but is the polymer, is it just as strong as the aluminum and will it outlast everything?

Peter: It's stronger than the aluminum. Yeah.

Nissan Owner: Is it? Okay. Okay. Yeah, okay. I've seen some good reviews about you online. I'd like to order that F1 for myself, please.

Peter: Sure. Yeah. I'll get you going here. You'll get an email confirmation here in just a second, and then allow about five to seven days at the most for delivery on this.
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