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What Cover is Comparable to the Discontinued BAK RollBAK for a 2013 Ford F150?

F150 Owner: I'm looking for a locking mechanism for a BAK retractable bed cover. The stock number was R15309. I've called BAK and they no longer make that bed cover, so they don't have any parts in stock. I'm just looking for something. What's happened is, I've got one of the latches on the bed cover that has become inoperable so I need to replace that whole system in there.

Shawn: Okay. It looks like, if they don't have anything, I'm not going to be able to get anything either because I just sell their parts and I get stuff from them.

F150 Owner: I don't even have a part number. I don't have the manual and stuff for the cover so...

Shawn: Yeah, and I'm looking. Let me see here, so it's a BAK...

F150 Owner: It's a retractable, and I was told that there's a solid piece that runs- I've not been underneath the cover, or haven't folded it up to look at it- but I know that there's a little plastic hook exert that comes out of the side of the cover on each side and one of them is not there. And I don't know whether it's hung up in there or whether it's broken off. I think it's hung up in there.

Shawn: Okay.

F150 Owner: And I don't know whether that can be taken apart and fixed or not. I've got the model number.

Shawn: Okay, what's that model number?

F150 Owner: R15309.

Shawn: So the RollBAK...

F150 Owner: It's a RollBak retractable cover, aluminum cover, I think. Yeah, they used aluminum cover, yeah. I thought maybe they still make those covers, but they said that they don't make that particular cover. Well that's fine, but the locking system should be the same on all units, I would think, unless they had a problem with that particular one and they've just discontinued using that unit.

Shawn: Yeah, the cover that they have on it now is totally updated with new parts.

F150 Owner: What is the name of the new cover they've got out now?

Shawn: It's called the "Vortrak."

F150 Owner: Okay. I'm just wondering, but is its spring retractable like the other unit was?

Shawn: I'm looking here... let's see...

F150 Owner: You know, if we could get ahold of a manual for the other unit and look at the manual on this one, and see if the latching system would be identical then it should fit.

Shawn: I'm looking now here...

F150 Owner: I've talked to a couple of local truck accessory places, and they told me that they discontinued using BAK because they had so much trouble with it, so maybe they don't have a good track record.

Shawn: Yeah, I've not heard of a whole lot of issues with them.

F150 Owner: You guys probably handle more than the two local dealers here.

Shawn: Right. Yeah I'm looking here, and the latching mechanism's just totally different between the Vortrak and the RollBAK, unfortunately. Got an installation guide here. Honestly, this isn't the best option, but I could sell you a Vortrak since it's a comparable cover. But I don't know if that's what you're looking to do today.

F150 Owner: Well, I'd like to get the one I've got repaired if I can.

Shawn: Right. Yeah, and I'd love for you to do that too, man, but if you've already talked to them, and I'm sitting here looking, I can't find anything at my supplier's for that part number. I've looked, and they've got some of the roll-back covers but they don't have any parts, and they don't even have that model number either.

F150 Owner: What would a Vortrak unit cost me from you guys?

Shawn: What kind of truck is it?

F150 Owner: It's an F150, 2013. four-door with a 5'6 bed.

Shawn: Okay. I just sent you a quote via email, and I included a discount. 

F150 Owner: Okay. Well, let me think about this. I'll take a look and call you back. Thanks for your help

F150 Owner: Okay. You're welcome.
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What's The Best Way to Order a BAK Revolver X4 for a 2019 Dodge Ram?

Dodge Ram Owner: Yes hi I'm calling to order a tonneau cover.

Shawn: Okay what kind of tonneau cover?

Dodge Ram Owner: It will be the Bak Revolver X4.

Shawn: What kind of truck do you have?

Dodge Ram Owner: 2019 Dodge Ram limited without a Ram Box new body style. I also have a 5'7 bed

Shawn: And did Peter give you a price yet?

Dodge Ram Owner: He did. He emailed me a price quote. But I was wondering what the best way to order this tonneau cover is.

Shawn: Okay cool. I can help you order over the phone or send a link.

Dodge Ram Owner: I can just place an order with you now then.

Shawn: All right my friend I'll get this going. You're looking at about five to seven business days before it hits your door.
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How Much Does a BAKFlip MX4 Tonneau Cover for a 2005 Chevy Silverado Weigh?

Silverado Owner: We spoke yesterday about a Tonneau cover for a 2005 Chevy Silverado.

Peter: Okay, which cover were we talking about.

Silverado Owner: It was a BAKFlip MX4.

Peter: Okay, Got you. Did you have any more questions, or are you looking to buy?

Silverado Owner: Yeah, I want to go ahead and buy it now.

Peter: Okay, I'll get you going here.

Silverado Owner: Do you know how much that MX4 weighs?

Peter: About 50 pounds.

Silverado Owner: 50 pounds, okay. Now if I have a problem and need a warranty claim, do I go through you guys or just go right to BAK?

Peter: Go right to BAK. We're an authorized dealer so their full manufacturer warranty is in place. Okay, all right. So allow five to seven days for delivery. You're going to receive an email confirmation here in just a second. There it is. You're all set, you're good to go.
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What's the Difference Between the Revolver X2 and X4 for a 2018 Ford F150 SOP SuperCrew?

F150 Owner: You sent me an email and said that you have a good price on a tonneau cover for me, so I thought well let's take a look.

Tonneau Covered Agent: Okay what truck is it for?

F150 Owner: It's a 2018 Ford F150 SOP SuperCrew.

Tonneau Covered Agent: Okay, and which cover are you looking at?

F150 Owner: The Revolver X2 I think it was. I'm kind of torn between the X4 and the X2.

Tonneau Covered Agent: Okay. The X4 is only $20 more. It's free shipping and there's no sales tax if you're ordering from outside of Arizona.

F150 Owner: Okay. What's the difference between the X2 and X4?

Tonneau Covered Agent: Just the finish on top. The X2 is shiny . The X4 is a matte, black finish on top.

F150 Owner: So the X2 it kind has a soft, leathery look?

Tonneau Covered Agent: Right.

F150 Owner: Okay. Is the X4 soft or is it a hard?

Tonneau Covered Agent: Yeah, it's soft. I mean it's got the aluminum slating underneath, but it's soft on the top. It's just more of a dull, matte black.

F150 Owner: Oh, but other than that they're pretty much the same huh?

Tonneau Covered Agent: Right.

F150 Owner: Okay. But one's not going to hold up better than the other?

Tonneau Covered Agent: No, they're going to hold up the same.

F150 Owner: Okay. Yeah, I'd kind of looked at both of the covers. Alright, cool. I'm just going to think about it a little longer.

Tonneau Covered Agent: Okay. No problem.
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What's the Best Tonneau Cover That's Waterproof and Secure for a 2017 GMC Canyon?

GMC Owner: I wanted to touch base with you. Got a 2017 GMC Canyon Duramax long bed and I don't really know about if there's advantages of the different tonneau covers. But I've got a GMC bedliner that's kind of a plastic one and there's a cover over the edge of the bed as well as the tailgate. I'm sure that probably has an impact on the installation or whatever needs to happen for the tonneau cover.

Peter: Yeah.

GMC Owner: So why don't you give the low down...here's what I'm looking for in terms of a tonneau cover. I want something that's going to, as you mentioned, keep things dry. But I also want something that's not going to be sliceable with a knife. Basically, what's the best waterproof cover that is also good on security?

Peter: So, you're going to want a hardcover.

GMC Owner: Yeah. Because my friends and I, if we go golfing, there'd be four bags of golf clubs when we go to the restaurant or something like that afterwards. And the last thing we need is expensive clubs disappearing.

Peter: Of course, yeah. So, by far the most popular is going to be the BAKFlip MX4. We sell more of those than anything. It's super well reviewed, it's very water resistant. When your tailgate is locked, the cover is locked and secure. And it sits flush inside the bedrail so it's got that really low-profile appearance. That's a really good option. And it's a tri fold, but it can fold completely.

GMC Owner: Is it complicated to install? I think I watched a video on that last night, if it's the same one.

Peter: It's real straight forward. Probably takes 30 minutes. Just clamp the rails on, get the drain tubes in and you're done. It's real simple.

GMC Owner: Okay. So, in order to order that, what do? Just contact you on the phone or is that how we do it?

Peter: Yeah, just give me a call and then we'll get it in for shipping and get it on the way.

GMC Owner: All right, and is this a discounted price? Or is this what?

Peter: It is. I think it's the lowest price anywhere by an authorized dealer. I mean, you can just Google it and see. But I'm beating most places by at least $100. So just give me a call when you're ready.
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How Do I Find Part Numbers for Truck Accessories and Get the Best Price?

Tonneau Covered Customer: I just purchased a Tonneau Cover from you. In fact, I already got it and I put it on my truck.

Peter: Oh, good.

Tonneau Covered Customer: I have an email from you saying that you would issue a free gift, a tailgate seal?

Peter: Right. Yes. We've been doing that for the last few weeks.

Tonneau Covered Customer: Could I still get one of those tailgate seals?

Peter: Sure. Not a problem. Let me pull you up here.

Tonneau Covered Customer: Cool. I ordered a Bakflip MX4.

Peter: Got it. Okay. Yep. Give me just a second here. All right. I will have it sent out right away. It's going to be coming from our office here in Arizona, so it might take a minute, but it is on the way.

Tonneau Covered Customer: Okay, sure. Listen, I have another question for you. It's Tonneau Covers and accessories, correct?

Peter: Right.

Tonneau Covered Customer: How do I get into accessories on your webpage?

Peter: Yeah, so we really don't display them very much. I mean, we literally have pretty much anything you need for your truck. What I would recommend doing is, even if you Google it or something like that, if you just grab a part number, let me know. I'll beat their price anyway and most likely carry it.

Tonneau Covered Customer: Okay. Very good.

Peter: Yeah.

Tonneau Covered Customer: Very, very good. All right, sounds good.

Peter: Okay. All right. Well, yeah, let me know.

Tonneau Covered Customer: I appreciate it. And I'll be doing business with you again.

Peter: Sounds good. All right. We'll talk to you soon.

Tonneau Covered Customer: All right. All right, thanks Pete.

Peter: Thanks. All right, bye.
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