FAQ — Truxedo

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Are There Any Issues When Cleaning a Soft Tonneau Cover?

Ford F250 Owner: I put in some information yesterday regarding a Tonneau Cover, received an email with a price on it. I wanted to go ahead and order that, but how do I make sure I get that price?

Sean: What kind of Tonneau Cover was it?

Ford F250 Owner: It's a TuXedo Lo Pro Qt.

Sean: What's the vehicle?

Ford F250 Owner: 2019 Ford F-250 

Sean: All right, I see the quote here, so I'm going to send you an email. Basically what you'll do is you will click complete purchase. It'll run you through the steps to put your shipping and billing address in, and then it'll ask for payment, and you'll go ahead and make payment through there.

Ford F250 Owner: Just one question, just before I complete this one. They make another one called an X... It's called an XXT or something like that? It's basically the same Tonneau Cover with like a soft top on it instead of a vinyl. I don't know if you're familiar with that. X15 it's called.

Sean: Yeah, the Pro X15?

Ford F250 Owner: Yeah. Is that just a $30 difference?

Sean: Correct.

Ford F250 Owner: I don't suppose you have any inside as to whether people have had issues with cleaning that soft cover or anything like that would you?

Sean: No. The Lo Pros... Which one are you talking about? The Pro X or the Lo Pro?

Ford F250 Owner: The Pro X. I had the Lo Pro before on another truck and I had no problem, but it was a vinyl cover, you know? This other one is like... It's vinyl with cloth over the top of it.

Sean: Right. Yeah, it's fabric. I've not heard of any issues cleaning it or anything like that, but it's not going to be as easy to clean as the vinyl cover for sure.

Ford F250 Owner: I think I'm just going to stick with this one. I know it works. I've had one before.

Sean: Okay. Well great, man. Like I said, if you find anything else you need, or if you have any other questions, give us a call. We'll take care of you.

What's The Best Roll Up Tonneau Cover That Sits on Top of the Rails for a 2018 Chevy Silverado?

Chevy Owner: Hey Peter. I just bought a 2018 Chevy Silverado, a quad cab pickup and I'm looking to put a Tonneau cover on it. It has a 6'5 bed

Peter: Okay.

Chevy Owner: This is what I'm looking for. So Chevy doesn't have like the under rail clamps? It doesn't go all the way to the back are you aware of that? You can't put a clamp under the rail all the way back towards the tailgate cause there's about a foot error that just won't allow you to put a clamp.

Peter: Right.

Chevy Owner: So the last Tonneau cover I had on my 2013 kind of stuck up a little bit in the back cause you couldn't get a clamp on it. So I don't know if there's something specific for Chevy and as far as mounting. And then the other thing I'm looking for is I want it to sit up just a little bit higher. The last one I had was very flush with the rails on the bed, but sometimes I put garbage cans in the back. I lay them down. So on my Ford F-250 I had, it was raised up a little bit and when I laid the garbage cans in there I could still roll the Tonneau cover out and secure it, and you couldn't tell that there was garbage cans in the back.

Peter: Okay. So are you wanting a hard cover?

Chevy Owner: No, I want to be able to roll it up.

Peter: Okay, so a soft roll cover, probably the most popular, the best quality is going to be the TruXedo Lo Pro. That one does sit a little more low profile though. So I'm thinking maybe the TruXedo TruXport that sits up on top of the bed rails, and that's a really popular option as well. That's got a five year warranty. It's free shipping, and there's no sales tax if you're ordering from outside of Arizona.

Chevy Owner: Okay. Yeah. Let's do that.

Peter: Okay. So we've got the TruXedo TruXport for the 2018 Silverado 1500 six and a half foot bed. Allow about five to seven days for delivery on this. You're going to receive a email confirmation here in just a second. You're good to go!

What is The Best Option for In-Bed Storage For a GMC Sierra?

GMC Sierra Owner: What do you recommend for in-bed storage on a GMC Sierra 1500? We need something to kind of cut across the back of the truck a couple feet in where the hooks are to kind of keep our stuff from sliding all the way to the bulkhead. You got any recommendations on that? Something y'all offer?

Shaun: Let's see here.

GMC Sierra Owner: I don't know if this matters because I almost pulled the trigger on something off of Amazon, some kind of organizer bar. But I forgot, the new body style, the bed, what they've done is made it wider on the inside.

Shaun: Right.

GMC Sierra Owner: The bed is, what is it? 71 and a half inches wide on the inside, and I guess it used to 69 or 70. And that seems to matter apparently on things I've looked at because it's wider than some of the things out there. I was going to get one of those little tension bars to go across the back to kind of give us something, some kind of back board there. And they're all 70 inches wide, and I didn't know if that mattered to anything you might have.

Shaun: They have something that Roll N Lock makes, but it only works for their covers. And then TruXedo makes something called a Truck Luggage, but I don't know if it stops everything as much as it is just something hanging there that you could put stuff into.

GMC Sierra Owner: I got you. Yeah I'm thinking something that we put the groceries in the back. If we got the cover, we're just going to pop open the tailgate and put groceries or stuff from the store, whatever, shopping, whatever. I'm just thinking something like that, that'll keep that kind of stuff from rolling around.

Shaun: Yeah and I think this might actually be something that you'd like. Hold a second here. I'll send you this email too, and let me know what you think. I know there are a lot of other options too, so if you find something that you like bring me a part number or tell me what it is, and I'll look it up. And I'm sure I can give you a good deal on it.

Where Can I Buy a Truxedo Lo Pro QT for My 2010 h3t Hummer and Have it Shipped to Canada?

Tonneau Covered Customer: I need a cover for my 2010 h3t Hummer. It's a TruXedo Lo Pro that I have on right now, QT.

Shaun: Okay, you want the same cover?

Tonneau Covered Customer: Yes, it's been excellent; it's just faded from the sun. The model was 500901. It's a roll-up.

Shaun: Okay. Let's see here. Has Peter given you a quote on that yet?

Tonneau Covered Customer: Yes and he sent me a message with some inormation on different covers.

Shaun: Got you. Well, let me see here. Where are you located?

Tonneau Covered Customer: I'm in Canada. Can you ship a tonneau cover to Canada?

Shaun: Oh, okay. We can definitely ship to you. We normally offer free shipping, but I would actually have to charge shipping for Canada.

Tonneau Covered Customer: Okay, I'll call you right back on it. I definitely want to order it though.

Shaun: All right, sounds good!

Where Can I Find Bundled Pricing Discounts on Accessories for My 2016 Ford F-250 Super Duty Lariat?

Tim: I'm looking to purchase a tonneau cover. And I had called for a quote and you had sent a quote back. And you had just sent me an email here yesterday and I'm just following up.

Peter: Okay, what truck is it for?

Tim: It is for a 2016 Ford 250 Super Duty Lariat. And I was leaning on the TruXedo Lo Pro.

Peter: And what's the bed length?

Tim: It should be that, what 6 foot 8.

Peter: Okay, gotcha. It's free shipping and no sales tax.

Tim: Boy, that's a deal and then a deal! What else are you guys selling there? It said that you had all kinds of products. 

Peter: Yeah, we have a variety of accessories available for your truck. We don't advertise everything on our site, but even if you were on a different website, just grab a part number, let me know, I'll beat their price anyway. I'll get you a good deal.

Tim: Cause what I was looking for is a gooseneck hatch. Part number 60683. Can you do bundled pricing discounts?

Peter: Yup, we've got that part here. And I'm sure we can work something out. 

Tim: Okay, I'll keep that in mind. I'll keep you guys in mind the next time I'm looking for stuff for my truck. I'll just stick with the cover for now.

Peter: Okay, yeah, all right, let me know. I'll get the cover shipped out right away.

Where Can I Buy The Truxedo Truxport 72401 for My Chevy Silverado?

Silverado Owner: I need to order a tonneau cover for my Silverado.

Peter: Okay, and what are all of your truck's details?

Silverado Owner: It's for 2019 Silverado. My brother got one from you guys. He has the same truck so I know exactly which one I need.

Peter: Okay. Is it the shorter bed?

Silverado Owner: Yeah. Short bed.

Peter: Okay. And which cover?

Silverado Owner: I think it's item 272401. Does that help?

Peter: 272401. Okay. Truxedo?

Silverado Owner: Yeah. It's a Truxedo cover. 

Peter: Okay, it's a Truxport? Got It. Okay. Yep. It's free shipping and there's no sales tax if you're ordering it from outside of Arizona.

Silverado Owner: Definitely am. Okay so it's a 2019 Chevy Silverado 1500 with the 5' 9" bed.

Peter: Right. Okay. So allow about five to seven days for delivery on this.