FAQ — Retrax Pro

RSS

What's the Difference Between a Retrax Pro and a Retrax Pro XR for a 2019 Ford F-250 with an 8 foot bed?

Ford F250 Owner: Yeah, I'd like to discuss a Tonneau Cover.

Shawn: What kind of Tonneau Cover are you looking at?

Ford F250 Owner: The Retrax Pro.

Shawn: What kind of truck is it?

Ford F250 Owner: It's a 2019 Ford F-250 with an 8 foot bed.

Shawn: Okay, let's see here. So for the Pro MX in the Matte black, for the 8 foot bed ... Standard rails, or do you want the stake pocket cut outs?

Ford F250 Owner: Are the stake pocket cutouts the little holes in the truck?

Shawn: Yeah.

Ford F250 Owner: Yeah, let's do it with the cut outs.

Shawn: Okay. There's no tax outside of Arizona, and shipping is free.

Ford F250 Owner: Is there a cover that has rails on it, to where you can put bars on top?

Shawn: Yes, but the one I just quoted is not the one. I can get you the info on that one if you like.

Ford F250 Owner: I don't need the rails right now. I'm thinking that I may just want the one that has the ability to put the bars on there.

Shawn: Well, the cool thing is ... I think it's like $100 more and you get the rails, but right now they're running a promotion where you actually get the rails for free. But you won't have those cut outs, and it's called the Retrax Pro XR.

Ford F250 Owner: But it's the same color and all that?

Shawn: Correct.

Ford F250 Owner: The matte black aluminum supports the weight and all that? But it doesn't have cut outs. Why doesn't it have cut outs?

Shawn: Well, because of those rails. That T channel goes through the whole length of the rail, pretty much right where those cut outs would be. And you can't alter that. And the purpose for the cut outs, really, is for racks and things like that, so you're kind of replacing that with this.

Ford F250 Owner: Yeah. Okay. That's what I need to know. I appreciate it.

Shawn: You got it, my friend.

Ford F250 Owner: It's a good price. I just got to get my partner to approve it, but I'll be calling back.

What's the Best Retrax Cover for a 2007 Chevy 3500 Extended Cab Long Bed?

Chevy Owner: I'm looking for a Tonneau cover and I got an email back from you folks yesterday and now I'm just following up. I'm interested in the Retrax Pro XR.

Peter: Okay. Gotcha. What truck is it for?

Chevy Owner: It's for a 2007 Chevy 3500 Extended Cab long bed.


Peter: Okay. Let me see. Let me double check this, Retrax Pro XR for a 2007 Chevy 3500 eight foot bed. Got it, have we sent you a quote yet?

Chevy Owner: Yes, I received a quote yesterday.

Peter: It's also free shipping and there's no sales tax if you're ordering from outside of Arizona.

Chevy Owner: All right. I have just a couple questions. I saw something that if you buy before the end of April you get some Yakima crossbars.

Peter: That's correct. That's a rebate from Retrax right now.

Chevy Owner: So if that's included is there anything I have to do to get that?

Peter: Yeah the rebate is through Retrax, so you basically send in the rebate form and then they'll send you the bars.

Chevy Owner: Okay. Those are Yakima crossbars right?

Peter: That's correct.

Chevy Owner: Perfect. Now there was one question about whether or not this truck had wide top rails in terms of fit.

Peter: Well Retrax makes wide rails for some trucks, but not yours.

Chevy Owner: Okay. I just have this truck and I know that the top of the bed is four and a half inches wide or something so I didn't know if there was another model that was thinner or skinnier or this was standard. This cover covers up the stake bed holes, is that right?

Peter: Partially, yes.

Chevy Owner: Alright, so you folks don't carry the bike trays, the bicycle holders from Yakima?

Peter: We do not.

Chevy Owner: Okay. So then I'm looking at an email here. There's some other tailgate seal or something that you're going to include that seals up the space between your bed and the tailgate? What's that all about?

Peter: Yeah it's a tailgate seal kit. Just keeps water and dust out. It's a good addition with the tonneau cover.

Chevy Owner: Okay. So just go over everything one more time that I'm gonna get from you folks for the quoted price.

Peter: It's the Retract Pro XR, the rebate is included. So you'll send in the rebate form to get the Yakima bars and then we'll also be including the tailgate seal kit for free.

Chevy Owner: Sounds good and then so what do you expect shipping time to be on that?

Peter: Five to seven days.

Chevy Owner: Okay. I'll go ahead and order

Peter: Yeah you're all set. You're good to go.

Chevy Owner: Perfect. Easy, I like it. I'm excited. Thank you.