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FAQ — GMC Sierra

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What is the Best Tonneau Cover for a 2018 GMC Sierra with an 18 inch Toolbox?

GMC Sierra Owner: I went online last night to check out tonneau covers, and I'm interested in the Access cover.

Peter: Okay.

GMC Sierra Owner: I'm calling you because you quoted me on a price. I need it for 2018 Sierra or GMC Sierra 1500 and it's a 5'8 bed. I'm getting the toolbox tonneau cover so I have an 18 inch toolbox in there.


Peter: Ok, great. It's also free shipping and there's no sales tax since you're ordering from outside of Arizona.

GMC Sierra Owner: Okay. Now this is an Access cover, right Peter?

Peter: Yes. It's the Access toolbox cover, absolutely.

GMC Sierra Owner: Okay and this tonneau cover should fit the truck description that I gave you, correct?

Peter: Yes.

GMC Sierra Owner: Okay. All good, then I want to go ahead and order that Access Toolbox cover.

Peter: Okay. So I'll get this shipped out today. You should receive it early next week. You're gonna get an email confirmation here in just a second. Have a great day!

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What is the Part Number of an MX4 for a 2004 GMC Sierra Crew Cab with a 5'8 bed?

2004 GMC Sierra Owner: I was looking at something online the other day, and I was looking at one of your tonneau covers. I think it's a BAKFlip MX4?

Peter: Okay.

2004 GMC Sierra Owner: And, I think there's one ad that says that you beat everybody's prices. I have a 2004 GMC Sierra crew cab with a 5'8 bed.

Peter: Okay. 2004, and the short bed. Okay. Yeah, I've got it here with free shipping, and there's no sales tax if you're ordering from outside of Arizona.

2004 GMC Sierra Owner: Oh, okay. Okay. What's the part number for the MX4 for my GMC Sierra?

Peter: 448100.

2004 GMC Sierra Owner: Okay. 448100. Got it! I'll get back with you.

Peter: Okay. Sounds good.
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How to Order the Correct WeatherTech Floor Mats for a 2018 GMC Sierra

GMC Owner: I wanted to ask about floor mats. Do you guys carry the factory type, heavy duty floor mats? Or WeatherTech? Or, what?

Paul: We do carry WeatherTech.

GMC Owner: I was looking on your website, and it only goes up to 2016. Can you help me order the right ones for my truck?

Paul: Absolutely. What kind of truck do you have? 

GMC Owner: 2018 GMC Sierra crew cab.

Paul: Do you have a console? All the way to the dash?

GMC Owner: Yeah, it's all the way to the dash.

Paul: Okay. And then no manual 4 X 4 on the floor, right?

GMC Owner: Nope. No manual 4X4

Paul: Okay. You want first row, second row, or both? 

GMC Owner: First and second row, please. 

Paul: Okay, do you need full coverage? It's looks like there's full coverage, and then there is just floor mats for the floor. So do you want it to go up underneath the seats as well?

GMC Owner: Probably not.

Paul: Okay. And, I assume black?

GMC Owner: No, actually it's cocoa and sand interior. Sort of a tan, yeah.

Paul: I have cocoa, and I have tan.

GMC Owner: Let's go with the cocoa ... That's what the carpet mats that came in it are; dark brown. What's the difference in the ones that go up under the backseat?

Paul: There's only a difference of roughly $10 or so if you want the ones that go up under the backseat.

GMC Owner: Yeah, I would opt for them for an additional $10 then. Let's go ahead and place the order. Thanks again Paul!

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Rebate Redemption for a Retrax XR tonneau cover for a 2018 GMC Sierra

GMC Sierra Owner: I talked to you guys about a week and a half ago or so about a cover for a truck, and it looks like now that they're doing a special with the Retrax, the XR that comes with a rebate that you can get the Yakima racks to go with it.

Peter: That's right.

GMC Sierra Owner: How do I do something to set that up, or is it something I do over the phone with you or online? How does that work?

Peter: Yeah, I can take care of it with you. What truck was it for?

GMC Sierra Owner: A 2018 GMC Sierra.

Peter: What's the bed length?


GMC Sierra Owner: It's the short bed, the five, eight.

Peter: Did we send you a quote?

GMC Sierra Owner: Yes.

Peter: Ok, I can take care of it with you right now if you'd like.

GMC Sierra Owner: Ok. And then for the rebate, I just take the receipt and mail it in with the rebate that's online from them, and then they send it separately for the rack or how does that work?

Peter: That's right. Exactly. After we complete your order we will ship your tonneau cover to you, but you will redeem the rebate directly through Retrax.

Peter: So again, that's the 2018 GMC Sierra 1500 short bed?

GMC Sierra Owner: Yes, and I would like the Retrax Pro XR.


**Transaction Completed**

Peter: Alright. So allow about five to seven days for delivery on this. You're going to get an email confirmation here in just a second. And you're all set.

GMC Sierra Owner: Cool. And then is that rebate thing on Retrax's website or is that something you guys send over too.


Peter: My customer service team will send it, but they usually don't for about five days. They send them in batches, but you can get it right there on Retrax's website if you would like it sooner.

GMC Sierra Owner: How does it work if there's any warranty problems or anything like that? Do I contact you or just them directly?

Peter: It's Retrax directly since they're the manufacturer.

GMC Sierra Owner: Well, I got your email. Thank you so much, and I'll wait for it come in a couple of days.
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